Misreporting under the Financial Services (Collection of Data) Act 2001
Dear Australian Prudential Regulation Authority,
I am seeking documents (including correspondence) pertaining to branch classification errors in the authorised deposit-taking institutions points of presence data (also known as ADIPOP) published by the Australian Prudential Regulation Authority (also known as APRA), including, but not limited to:
- anything that refers directly to the Bendigo and Adelaide Bank (also know as Bendigo Bank and Rural Bank) and Rabobank; and,
- cashless banks (also referred to as tellerless or digital banks) where customers are directed to ATMs for cash rather than being given face-to-face service.
Yours faithfully,
Dale Webster
Thank you for your email. APRA's offices are closed from 24 December 2022 to 2 January 2023 inclusive. We will respond to you when APRA's offices reopen on 3 January 2023.
Dear Mr Webster,
I acknowledge receipt of your FOI request dated 26 December 2022. We are processing your request and will respond soon.
Regards,
FOI OFFICER
E [APRA request email]
AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY
1 Martin Place (Level 12), Sydney, NSW 2000
GPO Box 9836, Sydney, NSW 2001
T 02 9210 3000 | W www.apra.gov.au
Dear Ms Webster
Further to my email below, APRA is requesting your consent to a 30-day
extension of the processing period for your FOI request under section
15AA(a) of the FOI Act.
APRA is due to decide your request by 25 January 2023. However, we require
an extension of time to continue consultations in relation to your
request. If you agree to the requested 30-day
extension, APRA will decide your request by 24 February 2023.
Please advise in writing if you consent to this extension of time.
Regards,
FOI OFFICER
E [1][APRA request email]
AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY
1 Martin Place (Level 12), Sydney, NSW 2000
GPO Box 9836, Sydney, NSW 2001
T 02 9210 3000 | W [2]www.apra.gov.au
[3]Title: Australian Coat of Arms and APRA logo, with traditional
custodians acknowledgement and Ally badge
Dear Freedom of Information officer,
As no reason has been given for the need or reason for this delay I do not give my approval.
Yours sincerely,
Dale Webster
Dear Ms Webster,
Please see the attached Section 24AB Request Consultation Process
(Practical Refusal) Notice under the FOI Act.
Regards,
FOI OFFICER
E [APRA request email]
AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY
1 Martin Place (Level 12), Sydney, NSW 2000
GPO Box 9836, Sydney, NSW 2001
T 02 9210 3000 | W [1]www.apra.gov.au
[2]Title: Australian Coat of Arms and APRA logo, with traditional
custodians acknowledgement and Ally badge
Dear Freedom of Information officer Astrid,
Please see the revised terms of my FOI request as per your suggested wording:
‘I am seeking APRA internal documents (including emails), and also any APRA queries to reporting entities, that constitute consideration by APRA of branch classification errors in the authorised deposit-taking institutions points of presence data (also known as ADIPOP) published by the Australian Prudential Regulation Authority (also known as APRA) concerning:
- Bendigo and Adelaide Bank (also known as Bendigo Bank and Rural Bank) and Rabobank; and
- cashless banks (also referred to as tellerless or digital banks) where customers are directed to ATMs for cash rather than being given face-to-face service,
during the period from 11 May 2021 to 19 October 2022 (being the dates from when the errors were first made public to the release of the 2022 ADIPOP data).’
Yours sincerely,
Dale Webster
Dear Astrid (101676),
I do not understand what you require: I revised the FOI request terms as per your suggestions and resent them.
Could you please explain exactly what it is that needs clarification?
Yours sincerely,
Dale Webster
Dear Ms Webster,
We received your revised request on 12 January and are now considering it.
Nothing further is required from you in connection with this request at
this stage.
We will respond to your revised request in due course.
Kind Regards,
FOI OFFICER
E [1][APRA request email]
AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY
1 Martin Place (Level 12), Sydney, NSW 2000
GPO Box 9836, Sydney, NSW 2001
T 02 9210 3000 | W [2]www.apra.gov.au
[3]Title: Australian Coat of Arms and APRA logo, with traditional
custodians acknowledgement and Ally badge
Our reference: RQ23/00035
Agency reference: FOI 23-22
Ms Dale Webster
Sent by email: [1][FOI #9763 email]
Consultation on Extension of time application by Australian Prudential
Regulation Authority
Dear Ms Webster
I write to advise that on 4 January 2023 the Office of the Australian
Information Commissioner (the OAIC) received an application from
Australian Prudential Regulation Authority (APRA) for an extension of
time, to process your FOI request of 26 December 2022.
APRA has applied for an extension of time under s 15AB of the Freedom of
Information Act 1982 (Cth) because your request is considered to be
complex.
APRA has advised the OAIC that:
o The FOI request was received on a public holiday during the Christmas
shutdown period and the offices re-opened on 3 January 2023.
o The request is complex in nature as it spans many areas within APRA
and many essential stakeholders have had planned time off in January.
o Due to many stakeholders being on leave, it will be difficult to
conduct all the necessary searches required to finalise the FOI
request.
o All stakeholders who are not on leave have completed searches in order
to ensure a decision can be finalised as soon as practicable.
APRA has requested an extension to 24 February 2023. I will take any
comments you may have to make into account when deciding the application.
Please respond to this email by close of business 27 January 2023 or as
soon as practicable. If I do not hear from you by this date, the decision
maker will make a decision on the basis of the information provided to me
by the APRA.
You will be notified of the decision once the matter has been finalised.
Further information about extension of time requests may be found on our
website at [2]Extensions of time.
Contact
If you have any questions regarding this email please contact me via email
to [3][email address]. Please quote OAIC reference: RQ23/00035 in all
correspondence.
Kind regards
Avanithah S
[4][IMG] Intake and Early Resolution Team
Freedom of Information Regulatory Group
Office of the Australian Information
Commissioner
GPO Box 5218 Sydney NSW 2001 |
[5]oaic.gov.au
1300 363 992 [6][email address]
[7][IMG] | [8][IMG] | [9][IMG] | [10]Subscribe to OAICnet newsletter
Notice:
The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.
References
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Dear OAIC - FOI DR,
when APRA contacted me and asked for an extension it gave no explanation for why it could not complete the work in the legislated timeframe so I refused the request.
Had they supplied the information you have provided today I would have happily agreed to an extension, as I did with another department that told me they had staff on leave.
On the basis of the new information I approve the extension.
Regards,
Dale Webster
Yours sincerely,
Dale Webster
Our reference: RQ23/00035
Agency reference: FOI 23-22
Ms Dale Webster
By email: [1][FOI #9763 email]
CC: [2][email address]
Extension of time under s 15AB
Dear Ms Webster
Please find attached an extension of time decision relating to your FOI
request with the Australian Prudential Regulation Authority (APRA). A copy
of this decision has been provided to APRA today.
Kind regards
Avanithah S
[3][IMG] Intake and Early Resolution Team
Freedom of Information Regulatory Group
Office of the Australian Information
Commissioner
GPO Box 5218 Sydney NSW 2001 |
[4]oaic.gov.au
1300 363 992 [5][email address]
[6][IMG] | [7][IMG] | [8][IMG] | [9]Subscribe to OAICnet newsletter
Notice:
The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.
References
Visible links
1. mailto:[FOI #9763 email]
2. mailto:[email address]
3. https://aus01.safelinks.protection.outlo...
4. https://aus01.safelinks.protection.outlo...
5. mailto:[email address]
6. https://aus01.safelinks.protection.outlo...
7. https://aus01.safelinks.protection.outlo...
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OFFICIAL: Sensitive
Dear Ms Webster,
Please find attached APRA's Notice of Decision dated 25 January 2023.
Regards,
FOI OFFICER
E [1][APRA request email]
AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY
1 Martin Place (Level 12), Sydney, NSW 2000
GPO Box 9836, Sydney, NSW 2001
T 02 9210 3000 | W [2]www.apra.gov.au
[3]Title: Australian Coat of Arms and APRA logo, with traditional
custodians acknowledgement and Ally badge