OFFICIAL
Good morning James,

Thank you for your email.

We have no record of receiving your FOI Request - Media and Communication Policy and Social Media Playbook, or your request for an Internal Review related to Case 399/23/24, both dated 21 December 2023.
It was only upon searching the Right To Know website that these requests were found.

As you have referred these requests to The Office of the Australian Information Commissioner, can you please confirm if you would like Defence to continue processing both requests under the Freedom Of Information Act 1982?

Kind regards,

Freedom of Information Team
Media and Information Disclosure Branch
Ministerial & Executive Coordination and Communication Division
Department of Defence

Freedom of information requests | About | Defence

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OFFICIAL

Dear James,

I refer to your email of 1 February 2024, advising that you made an FOI
request to Defence through the Right-to-Know website. I also refer to
subsequent correspondence we received from the Office of the Australian
Information Commissioner (OAIC), advising us that you had made application
for external review as you had not received acknowledgment of, or a
decision on, your request.

We have undertaken searches of the FOI inboxes to find your request as
sent through Right-to-Know, and have not located any such correspondence.
We are currently also undertaking further broader searches. However, as we
have not yet completed those searches, we have considered your intention
of making such a request and your wish to maintain it as indicated by your
request for external review, and so will proceed to process your request
as if we had received it on the date you had intended.

We will also advise the OAIC of our intention.

If you have any queries please contact us at [1][email address]

Freedom of Information Team

Media and Information Disclosure Branch

Ministerial & Executive Coordination and Communication Division

Department of Defence

[2]Freedom of information requests | About | Defence

IMPORTANT: This email remains the property of the Department of Defence.
Unauthorised communication and dealing with the information in the email
may be a serious criminal offence. If you have received this email in
error, you are requested to contact the sender and delete the email
immediately.

References

Visible links
1. mailto:[email address]
2. https://www.defence.gov.au/about/accessi...

Dear James

Please find attached the Decision and documents relating to Defence FOI
737/23/24. A schedule of documents is also attached.

Review Rights

If you disagree with the decision made by the Department of Defence or the
Minister under the Freedom of Information Act 1982 (the FOI Act), you can
ask for the decision to be reviewed. You may want to seek review if you
sought certain documents and were not given full access, if your
application to have your personal information amended was not accepted or
your comments in response to formal consultation were not accepted.

You must apply in writing and should include a copy of the notice of the
decision provided and the points to which you are objecting and why.  You
may apply directly to the Information Commissioner, within 60 days of
receiving your decision.

Further information about the external review process or how to make a
complaint to the Information Commissioner is available:

Online: [1]www.oaic.gov.au

Post: GPO Box 5218 Sydney NSW 2000

Email: [2][email address]

Kind regards

Freedom of Information Team

Media and Information Disclosure Branch

Ministerial & Executive Coordination and Communication Division

Department of Defence

[3]Freedom of information requests | About | Defence

References

Visible links
1. http://www.oaic.gov.au/
2. mailto:[email address]
3. https://www.defence.gov.au/about/accessi...