Dear Ms Anderson,

The Department of Veterans' Affairs (the department) has received your
request for access to information under the Freedom of Information Act
1982 (FOI Act). I note you have requested access to the following:

''With the introduction of the MATES program two decades ago, I require
ALL Ministerial Correspondence both to and from DVA to the respective
Veterans Affairs Ministers regarding this program for the following
period. From 1 January 2011 to 31 December 2016.''

Your request was received by the department on 5 March 2024 and the
ordinary 30 day statutory period for processing your request commenced
from the day after that date.

If we are in a position to make a decision on your request earlier than
this date, we will endeavour to do so.

The statutory period may also be extended if we need to consult third
parties or for other reasons permitted under the FOI Act. We will advise
you if this happens.

Charges

If the Department considers that a charge will apply to your request, you
will be notified within 14 days of an estimate of the charges that will
apply to your request for non-personal information before we process any
requested documents or impose a final charge.

Your address

The FOI Act requires that you provide us with an address that we can send
notices to. You have advised your contact address is
[1][FOI #11202 email] . Unless you tell us
otherwise, we will send all notices and correspondence to this address.

Disclosure log

Information released under the FOI Act may be published on a disclosure
log on our website, subject to certain exceptions. These exceptions
include where publication of personal, business, professional or
commercial information would be unreasonable.

Further assistance

If you have any questions about your request, please email
[2][DVA request email]

Kind Regards

Arthur Information Access Registrations Officer

Position Number – 62341836

Information Access Unit

Ministerial, International & Stakeholder Relations Branch

Ministerial, Communication & Engagement Division

Department of Veterans’ Affairs

1800 VETERAN (1800 838 372)

[3][DVA request email]

[4]www.dva.gov.au

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[9]cid:image005.jpg@01D8F043.829927E0

[10]cid:image006.jpg@01D8F043.829927E0

References

Visible links
1. mailto:[FOI #11202 email]
2. mailto:[DVA request email]
3. mailto:[DVA request email]
4. http://www.dva.gov.au/
5. https://www.facebook.com/DVAAus
6. https://twitter.com/DVAAus
7. https://au.linkedin.com/company/australi...
8. https://www.youtube.com/DVATVAus

Dear Julie,

The LEX Number is in the Subject line,

Regards

Kevin| Information Access Officer
Position 62373493
Information Access Unit
Client and Information Access Branch
Ministerial, Communication & Engagement Division
Department of Veterans’ Affairs
1800 VETERAN (1800 838 372)
[DVA request email]
www.dva.gov.au 

show quoted sections

Dear Julie,

The LEX Number is 65778,

Regards

Kevin| Information Access Officer
Position 62373493
Information Access Unit
Client and Information Access Branch
Ministerial, Communication & Engagement Division
Department of Veterans’ Affairs
1800 VETERAN (1800 838 372)
[DVA request email]
www.dva.gov.au 

show quoted sections

Dear Ms Anderson,

Please find attached the decision letter and documents relating to your
request for access to documents held by the Department of Veterans’
Affairs. We apologise for the delay in issuing the information to you and
any inconvenience it may have caused.

Kind regards,

Will (He/Him) | Information Access Officer

Position Number 62373495

Information Access Unit

Client and Information Access Branch

Ministerial, Communication & Engagement Division

Department of Veterans’ Affairs

Tel 1800 VETERAN (1800 838 372)

[1][email address]

[2]www.dva.gov.au 

[3][IMG][4]cid:image001.png@01DA10AE.79E29FA0 [5]cid:image003.png@01DA10AE.79E29FA0[6]cid:image004.png@01DA10AE.79E29FA0            

[7]Title: Flags - Description: 3 Australian flags in a row (from left to
right): the Australian National flag, the Australian Aboriginal flag and
the Torres Strait Islander flag.

[8]Title: DVA logo - Description: DVA standard signature block logo with
the Commonwealth Coat of Arms in the top left corner. The words
“Australian Government. Department of Veterans’ Affairs” are to the right
of the Coat of Arms and below are the words “To support those who serve or
have served in the defence of our nation and commemorate their service and
sacrifice”.

For what they have done, this we will do.

References

Visible links
1. mailto:[email address]
2. http://www.dva.gov.au/
3. https://www.facebook.com/DVAAus
4. https://twitter.com/DVAAus
5. https://au.linkedin.com/company/australi...
6. https://www.youtube.com/@DVATVAus/featured