Hello, and thanks for contacting Family and Community Services.

o If you want to report suspected child abuse or neglect, call the Child
Protection Helpline on 132 111 – this line is open 24 hours a day, 7
days a week.
o If your query is about social housing or related to your tenancy, call
the Housing Contact Centre on 1800 422 322 – this line is open 24
hours a day, 7 days a week.
o If you are homeless or at risk of becoming homeless, the Link2home
telephone service can help. Call 1800 152 152 – this line is open 24
hours a day, 7 days a week.

·         If you or someone you know is experiencing domestic violence,
you can ring the Domestic Violence Line for help on 1800 656 463.

·         If you or someone you know is experiencing elder abuse, call the
NSW Elder Abuse Helpline on 1800 628 221.

o If you are interested in adoption call the Open Adoption Hotline on
1800 003 227 (9am to 4.30pm Monday to Friday) or complete an [1]Open
Adoption Hotline enquiry form.
o If you are interested in foster care please call Fostering NSW on 1800
236 783 or [2]visit the Fostering NSW website.
o For previous Housing NSW tenants who have an amount owed to them or
own an account, please call 9765 3999 > Option 3 Finance > Option 2
Accounts receivable > Option 1 Vacated.
o If you are a supplier and have an account, invoice or payment-related
query, please call 9765 3999 > Option 3 Finance.
o For legal help please call LawAccess NSW (NSW Department of Justice)
on 1300 888 529 (9am to 5pm Monday to Friday, excluding public
holidays) or visit the [3]LawAccess NSW website.
o If you have a child protection-related complaint, please call the
Complaints Line on 1800 000 164 – this line is open 9am to 4.30pm
Monday to Friday.
o If you have a social housing-related complaint, please call the
Housing Contact Centre (client feedback option) on 1800 422 322 – this
service is open 8.30am to 4.30pm Monday to Friday.

Alternatively you can contact your local [4]FACS community service centre
or [5]Housing NSW office.

If you are deaf, or have a hearing impairment or speech impairment,
contact us through the [6]National Relay Service.

Still haven’t found what you’re looking for? We’ll get back to you as soon
as we can, but if it’s not urgent or time-critical it may take us a few
days.

With our best regards,

NSW Department of Family and Community Services

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References

Visible links
1. http://www.community.nsw.gov.au/parents,...
2. http://www.fosteringnsw.com.au/
3. http://www.lawaccess.nsw.gov.au/
4. http://www.community.nsw.gov.au/about-us...
5. http://www.housing.nsw.gov.au/contact-us...
6. http://relayservice.gov.au/support/train...