Internal procedure documents about advising Tax Payers a call is being recorded during outbound calls
Dear Australian Taxation Office,
I wish to access the following:
Any internal procedure document advising ATO Employees that they must tell a Tax Payer the call is being recorded by the ATO during outbound calls.
Any script document providing the wording an ATO Employee is to use when advising a Tax Payer the call is being recorded by the ATO during outbound calls.
Any internal procedure policy document concerning the provisions of warnings to Tax Payers a call is being recorded by the ATO during outbound calls.
Any internal procedure, instruction or policy document that makes reference to contravening Section 7 of the Telecommunications (Interception and Access) Act (Commonwealth) when making outbound calls to Tax Payers.
Should a decision be made to release these documents as an Administration Decision, I agree to this.
Yours faithfully,
Keith Owen