You have emailed [1][email address]. This is an unmonitored
mailbox.

You can visit the [2]Family and Community Services website to provide
feedback, leave a comment or make a complaint.

o If you want to report suspected child abuse or neglect, call the Child
Protection Helpline on 132 111 – this line is open 24 hours a day, 7
days a week.
o If your query is about social housing or related to your tenancy, call
the Housing Contact Centre on 1800 422 322 – this line is open 24
hours a day, 7 days a week.
o If you are homeless or at risk of becoming homeless, the Link2home
telephone service can help. Call 1800 152 152 – this line is open 24
hours a day, 7 days a week.

·         If you or someone you know is experiencing domestic violence,
you can ring the Domestic Violence Line for help on 1800 656 463.

·         If you or someone you know is experiencing elder abuse, call the
NSW Elder Abuse Helpline on 1800 628 221.

o If you are interested in adoption call the Open Adoption Hotline on
1800 003 227 (9am to 4.30pm Monday to Friday) or complete an [3]Open
Adoption Hotline enquiry form.
o If you are interested in foster care please call Fostering NSW on 1800
236 783 or [4]visit the Fostering NSW website.
o For previous Housing NSW tenants who have an amount owed to them or
own an account, please call 9765 3999 > Option 3 Finance > Option 2
Accounts receivable > Option 1 Vacated.
o If you are a supplier and have an account, invoice or payment-related
query, please call 9765 3999 > Option 3 Finance.
o For legal help please call LawAccess NSW (NSW Department of Justice)
on 1300 888 529 (9am to 5pm Monday to Friday, excluding public
holidays) or visit the [5]LawAccess NSW website.
o If you have a child protection-related complaint, please call the
Complaints Line on 1800 000 164 – this line is open 9am to 4.30pm
Monday to Friday.
o If you have a social housing-related complaint, please call the
Housing Contact Centre (client feedback option) on 1800 422 322 – this
service is open 8.30am to 4.30pm Monday to Friday.

Alternatively you can contact your local [6]FACS community service centre
or [7]Housing NSW office.

If you are deaf, or have a hearing impairment or speech impairment,
contact us through the [8]National Relay Service.

==========================================================

Security Statement

This email may be confidential and contain privileged information. If you
are not the intended recipient you must not use, disclose, copy or
distribute this email, including any attachments. Confidentiality and
legal privilege attached to this communication are not waived or lost by
reason of mistaken delivery to you. If you have received the email in
error please delete and notify the sender. Any views expressed in this
email are those of the author and do not necessarily represent those of
the department, except where the sender expressly, and with authority,
states them to be the views of the Department of Family and Community
Services NSW. The department does not represent, warrant or guarantee that
the integrity of this email has been maintained, or that the communication
is free of error, virus, interception, inference or interference.

==========================================================

References

Visible links
1. mailto:[email address]
2. https://www.facs.nsw.gov.au/about_us/con...
3. http://www.community.nsw.gov.au/parents,...
4. http://www.fosteringnsw.com.au/
5. http://www.lawaccess.nsw.gov.au/
6. http://www.community.nsw.gov.au/about-us...
7. http://www.housing.nsw.gov.au/contact-us...
8. http://relayservice.gov.au/support/train...

Thanks for your email, we have referred this to our Right to Information unit.

Kind regards,
Department of Family and Community Services
www.facs.nsw.gov.au

Call FACS 24/7:
Child Protection Helpline 132 111
Link2home (homelessness) 1800 152 152
NSW Domestic Violence Line 1800 656 463
Housing Contact Centre 1800 422 322
Elder Abuse Helpline 1800 628 221

Contact us through the National Relay Service:
TTY/voice calls 133 677
Speak & Listen 1300 555 727
SMS 0423 677 767

-----Original Message-----
From: Leeanne <[FOI #5395 email]>
Sent: Saturday, 27 April 2019 2:28 PM
To: FACS info <[email address]>
Subject: Government Information (Public Access) request - Instruments of Delegation or Sub-Delegation under the Housing Act

Dear NSW Department of Family and Community Services, I would like instruments of delegation or sub delegation connected to the Housing Act 2001 which were in effect before the election on 23 March 2019.

Yours faithfully,
Leeanne

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #5395 email]

Is [email address] the wrong address for Government Information (Public Access) requests to NSW Department of Family and Community Services? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

==========================================================

Security Statement

This email may be confidential and contain privileged information.
If you are not the intended recipient you must not use, disclose, copy or
distribute this email, including any attachments. Confidentiality and legal
privilege attached to this communication are not waived or lost by reason
of mistaken delivery to you. If you have received the email in error please
delete and notify the sender. Any views expressed in this email are those
of the author and do not necessarily represent those of the department,
except where the sender expressly, and with authority, states them to be
the views of the Department of Family and Community Services NSW.
The department does not represent, warrant or guarantee that the integrity
of this email has been maintained, or that the communication is free of error
,virus, interception, inference or interference.

==========================================================

hide quoted sections

Good Afternoon Leeanne,

The Right to Information Unit received your request for informaiton twice
yesterday, 30 April 2019, as per your trailing email and the attached
email.

To request access to the information you are seeking please lodge a Formal
Access Application under the Government Information (Public Access) Act
2009 (GIPA Act).  

Please find a Formal Access Application and a copy of our Right to
Information Policy attached.

Please note that along with the application, you will also need to lodge:

·         Proof of your identity, i.e. a copy of your Driver’s Licence or
Pension Card, etc, if you are lodging the application on behalf of
yourself.  However, if you are lodging the application on behalf of the
Right to Know organisation you do not need to lodge your ID, but it would
be appreciated if you could provide a covering letter on letterhead.

·         An application fee – please refer to page 2 of the application
for details.

In addition, please note that the information you are seeking is
non-personal information, which may attract additional charges – please
refer to Page 5 of the Right to Information Policy.

If you have any queries about making an application, please contact the
Right to Information Unit on (02) 9716 2662.

Regards,

Felicity Malouf  | Senior Administrative Officer

Right to Information & Subpoena Unit | Legal Services

Department of Family and Community Services

T:  (02) 9716 2662 | F: (02) 8753 8233

E:  [1][email address]

A:  Locked Bag 4028, Ashfield NSW 2131

W:  [2]www.facs.nsw.gov.au

[3]http://www.facs.nsw.gov.au/__data/assets...

[4]http://www.facs.nsw.gov.au/__data/assets... [5]http://www.facs.nsw.gov.au/__data/assets... [6]http://www.facs.nsw.gov.au/__data/assets... [7]http://www.facs.nsw.gov.au/__data/assets...

-----Original Message-----
From: Leeanne <[FOI #5395 email]>
Sent: Monday, 29 April 2019 11:00 AM
To: Right to Information Unit <[FACS request email]>
Subject: Government Information (Public Access) request - Instruments of
Delegation or Sub-Delegation under the Housing Act

Dear NSW Department of Family and Community Services, I would like
instruments of delegation or sub delegation connected to the Housing Act
2001 which were in effect before the election on 23 March 2019.

Yours faithfully,

Leeanne

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[8][FOI #5395 email]

Is [9][FACS request email] the wrong address for Government
Information (Public Access) requests to NSW Department of Family and
Community Services? If so, please contact us using this form:

[10]https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[11]https://www.righttoknow.org.au/help/offi...

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

==========================================================

Security Statement

This email may be confidential and contain privileged information. If you
are not the intended recipient you must not use, disclose, copy or
distribute this email, including any attachments. Confidentiality and
legal privilege attached to this communication are not waived or lost by
reason of mistaken delivery to you. If you have received the email in
error please delete and notify the sender. Any views expressed in this
email are those of the author and do not necessarily represent those of
the department, except where the sender expressly, and with authority,
states them to be the views of the Department of Family and Community
Services NSW. The department does not represent, warrant or guarantee that
the integrity of this email has been maintained, or that the communication
is free of error, virus, interception, inference or interference.

==========================================================

References

Visible links
1. mailto:[email address]
2. http://www.facs.nsw.gov.au/
3. http://www.facs.nsw.gov.au/
4. https://www.facebook.com/familyandcommun...
5. https://twitter.com/facsnsw
6. https://www.youtube.com/user/facsnsw
7. http://www.linkedin.com/company/communit...
8. mailto:[FOI #5395 email]
9. mailto:[FACS request email]
10. https://www.righttoknow.org.au/change_re...
11. https://www.righttoknow.org.au/help/offi...

hide quoted sections

Good Morning Leeanne,

Please find attached a response letter and the subject information related
to your request for the “instruments of delegation or sub delegation
connected to the Housing Act 2001 which were in effect before the election
on 23 March 2019."

Please note that following advice of your complaint to the Information and
Privacy Commissioner NSW (IPC), I undertook another search for the
information you were requesting and found the attached documents.  
Further, a review of the documents found that they could be provided to
you informally.   I apologise for any inconvenience that the delay in
receiving these documents may have caused to you.

In addition, please be advised that I have advised Timothy Jap, Senior
Investigation & Review Officer, IPC, that I would be providing the
attached documents to you informally.   In line with this, I will be
forwarding this email to him.

If you have any queries about this matter, please contact me on (02) 8753
9157.

Regards,

Felicity Malouf  | Senior Administrative Officer

Right to Information & Subpoena Unit | Legal Services

Department of Family and Community Services & Justice

T:  (02) 8753 9157 or (02) 9716 2662 | F: (02) 8753 8233

E:  [1][email address]

A:  Locked Bag 4028, Ashfield NSW 2131

W:  [2]www.facs.nsw.gov.au

[3]http://www.facs.nsw.gov.au/__data/assets...

[4]http://www.facs.nsw.gov.au/__data/assets... [5]http://www.facs.nsw.gov.au/__data/assets... [6]http://www.facs.nsw.gov.au/__data/assets... [7]http://www.facs.nsw.gov.au/__data/assets...

==========================================================

Security Statement

This email may be confidential and contain privileged information. If you
are not the intended recipient you must not use, disclose, copy or
distribute this email, including any attachments. Confidentiality and
legal privilege attached to this communication are not waived or lost by
reason of mistaken delivery to you. If you have received the email in
error please delete and notify the sender. Any views expressed in this
email are those of the author and do not necessarily represent those of
the department, except where the sender expressly, and with authority,
states them to be the views of the Department of Family and Community
Services NSW. The department does not represent, warrant or guarantee that
the integrity of this email has been maintained, or that the communication
is free of error, virus, interception, inference or interference.

==========================================================

References

Visible links
1. mailto:[email address]
2. http://www.facs.nsw.gov.au/
3. http://www.facs.nsw.gov.au/
4. https://www.facebook.com/familyandcommun...
5. https://twitter.com/facsnsw
6. https://www.youtube.com/user/facsnsw
7. http://www.linkedin.com/company/communit...