Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.  

If your email relates to an FOI application made under the Commonwealth
Freedom of Information Act 1982 (FOI Act), the Agency will respond to you
as soon as practicable. 

This email address is for applications under the FOI Act only. The Agency
is unable to respond to non-FOI related enquiries sent to this email
address. Any correspondence received that is not an information access
request will not be responded to or forwarded.  

If you are seeking to access your personal documents, please consider
submitting your request through our [1]Participant Information Access
(PIA) web-form, which will allow the matter to be processed
administratively. 

Should you have a query unrelated to FOI, please contact us by emailing at
[2][email address] or via webchat at [3]NDIA Web Chat (ndis.gov.au).
Alternatively you can also contact us by phoning 1800 800 110. 

If you have any questions about making an FOI request, or to enquire about
a current FOI request, please email us with your phone number and a
preferred time for us to call you, and an FOI Decision Maker will call you
back. 

Kind regards 

Freedom of Information team 

Parliamentary, Ministerial & FOI Branch  

Government  

National Disability Insurance Agency 

Email: [4][NDIA request email]  

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IMPORTANT: This e-mail is for the use of the intended recipient only and
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subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
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Dear Karen Reynolds

Freedom of Information Request: Acknowledgement

Thank you for your request of 24 March 2022, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).

Scope of your request

You have requested access to the following documents:

“… copies of any emails, correspondence, documents, reports, file notes or
other written or electronic information relating to

- the scope of the CCI Connect training program

- documents in relation to this area containing the phrase 'rebaselining
or re-baselining', and;

- the term 'reasonable and necessary reset program'.

Please also provide copies of any emails, correspondence, documentation,
reports, file notes or other written or electronic information about;

- the cited reasons for rebaselining, including changes to project goals,
changes in funding source, inaccurate original baselines and cuts to the
overall budget;

- if multiple rebaselined projects, how many times the 'reasonable and
necessary reset program' has been rebaselined and on what dates

- any policies or procedures which describe a process for developing a new
baseline

- any guidance specifying what elements these policies are to include

- what safeguards are in place to ensure effective oversight and
transparency.”

Unless you advise otherwise, we will take it that you agree to the names
and contact details of NDIA staff being excluded from the scope of your
request (that is, the information will be treated as irrelevant).

Processing timeframes

A 30-day statutory period for processing your request commenced from 25
March 2022, in accordance with section 15(2A)(c) of the FOI Act. You
should, therefore, expect a decision from us by 23 April 2022.

This period may be extended if we need to consult with third parties or
for other reasons. We will advise you if this happens.

Charges

We may apply a processing charge to your request and will advise you as
soon as practicable if a charge is payable.

Disclosure Log

Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.

If you have any concerns about the publication of information you have
requested, please contact us.

Further help

Please contact us at [1][NDIA request email] if you have any questions or need
help.

We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

E [2][NDIA request email]

[3]NDIA logo

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
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Dear Karen Reynolds

Further to our email of 7 April 2022 (below), we are writing to seek
clarification of your request, your agreement to split your request into
separate requests, and an extension of time.

Clarification of scope

We are writing to clarify the documents you have requested access to.
‘Rebaselining’ is a term used to refer to the ‘reasonable and necessary
reset program’.  This interpretation is based on the mention of
Rebaselining in Hansard for the Joint Committee Of Public Accounts And
Audit, Tuesday 22 March 2022. Mr Scott McNaughton, General Manager,
National Delivery, National Disability Insurance Agency, states that
Rebaselining training is called the ‘reasonable and necessary reset
program’.

As such, we are writing to seek your agreement to split your request into
two separate matters, noting that rebaselining and the reset program are
the same thing:

1.    Copies of any emails, correspondence, documents, reports, file notes
or other written or electronic information relating to

- the scope of the CCI Connect training program

2.    Copies of any emails, correspondence, documents, reports, file notes
or other written or electronic information relating to

      - the term 'reasonable and necessary reset program'

- the cited reasons for rebaselining, including changes to project goals,
changes in funding source, inaccurate original baselines and cuts to the
overall budget;

- if multiple rebaselined projects, how many times the 'reasonable and
necessary reset program' has been rebaselined and on what dates

- any policies or procedures which describe a process for developing a new
baseline

- any guidance specifying what elements these policies are to include

- what safeguards are in place to ensure effective oversight and
transparency.”

To help us process this matter, we are seeking your agreement to split
your request into two separate requests. This will allow us to process
each request individually and to properly assess the documents that relate
to each request rather than having one large document set with everything
included.

Extension of time

Due to the ongoing impact of COVID-19 on NDIA staff and resourcing and the
complexity of your request, we are seeking your agreement to extend the
processing time by an additional 30 days under section 15AA of the FOI
Act. If you agree to this extension, you can expect to receive a decision
from us on or before 23 May 2022.

If you do not agree to the proposed extension of time, or you do not
provide a response to our request, we may need to seek an extension of
time with the Information Commissioner under section 15AB of the FOI Act.
Therefore, we ask that you please provide a response by 15 April 2022.

Next Steps

Would you please advise if you agree to splitting your request as we have
mentioned above, and to the extension of time, by COB 15 April 2022.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

E: [1][NDIA request email]

[2]cid:image001.png@01D81DD8.7204AC80

From: foi <[3][NDIA request email]>
Sent: Thursday, 7 April 2022 3:26 PM
To: '[FOI #8647 email]'
<[4][FOI #8647 email]>
Cc: foi <[5][NDIA request email]>
Subject: FOI 21/22-1299 – Communication – Acknowledgement [SEC=OFFICIAL]

Dear Karen Reynolds

Freedom of Information Request: Acknowledgement

Thank you for your request of 24 March 2022, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).

Scope of your request

You have requested access to the following documents:

“… copies of any emails, correspondence, documents, reports, file notes or
other written or electronic information relating to

- the scope of the CCI Connect training program

- documents in relation to this area containing the phrase 'rebaselining
or re-baselining', and;

- the term 'reasonable and necessary reset program'.

Please also provide copies of any emails, correspondence, documentation,
reports, file notes or other written or electronic information about;

- the cited reasons for rebaselining, including changes to project goals,
changes in funding source, inaccurate original baselines and cuts to the
overall budget;

- if multiple rebaselined projects, how many times the 'reasonable and
necessary reset program' has been rebaselined and on what dates

- any policies or procedures which describe a process for developing a new
baseline

- any guidance specifying what elements these policies are to include

- what safeguards are in place to ensure effective oversight and
transparency.”

Unless you advise otherwise, we will take it that you agree to the names
and contact details of NDIA staff being excluded from the scope of your
request (that is, the information will be treated as irrelevant).

Processing timeframes

A 30-day statutory period for processing your request commenced from 25
March 2022, in accordance with section 15(2A)(c) of the FOI Act. You
should, therefore, expect a decision from us by 23 April 2022.

This period may be extended if we need to consult with third parties or
for other reasons. We will advise you if this happens.

Charges

We may apply a processing charge to your request and will advise you as
soon as practicable if a charge is payable.

Disclosure Log

Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.

If you have any concerns about the publication of information you have
requested, please contact us.

Further help

Please contact us at [6][NDIA request email] if you have any questions or need
help.

We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

E [7][NDIA request email]

[8]NDIA logo

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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7. mailto:[NDIA request email]

hide quoted sections

Dear Karen Reynolds

Thank you for your request for information.

Please find attached correspondence in relation to your request.  If you
require this in a different format, please let us know.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Thank you.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial & FOI

Government Division

National Disability Insurance Agency

Email: [2][NDIA request email]  

[3]Title: NDIS delivered by the National Disability Insurance Agency

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

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Dear Karen Reynolds

Thank you for your request for information.

Please find attached correspondence and documents in relation to your
request. If you require these in a different format, please let us know.

Due to the size of the documents they have been split across 10 emails,
this being Part 1 of 10.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Thank you.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

[2]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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Dear Karen Reynolds

Thank you for your request for information.

Please find attached documents in relation to your request. If you require
these in a different format, please let us know.

Due to the size of the documents they have been split across 10 emails,
this being Part 2 of 10.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Thank you.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

[2]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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hide quoted sections

Dear Karen Reynolds

Thank you for your request for information.

Please find attached documents in relation to your request. If you require
these in a different format, please let us know.

Due to the size of the documents they have been split across 10 emails,
this being Part 3 of 10.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Thank you.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

[2]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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1. mailto:[NDIA request email]

hide quoted sections

Dear Karen Reynolds

Thank you for your request for information.

Please find attached documents in relation to your request. If you require
these in a different format, please let us know.

Due to the size of the documents they have been split across 10 emails,
this being Part 4 of 10.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Thank you.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

[2]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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hide quoted sections

Dear Karen Reynolds

Thank you for your request for information.

Please find attached documents in relation to your request. If you require
these in a different format, please let us know.

Due to the size of the documents they have been split across 10 emails,
this being Part 5 of 10.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Thank you.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

[2]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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1. mailto:[NDIA request email]

hide quoted sections

Dear Karen Reynolds

Thank you for your request for information.

Please find attached documents in relation to your request. If you require
these in a different format, please let us know.

Due to the size of the documents they have been split across 10 emails,
this being Part 6 of 10.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Thank you.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

[2]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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hide quoted sections

Dear Karen Reynolds

Thank you for your request for information.

Please find attached documents in relation to your request. If you require
these in a different format, please let us know.

Due to the size of the documents they have been split across 10 emails,
this being Part 7 of 10.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Thank you.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

[2]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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hide quoted sections

Dear Karen Reynolds

Thank you for your request for information.

Please find attached documents in relation to your request. If you require
these in a different format, please let us know.

Due to the size of the documents they have been split across 10 emails,
this being Part 8 of 10.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Thank you.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

[2]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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1. mailto:[NDIA request email]

hide quoted sections

Dear Karen Reynolds

Thank you for your request for information.

Please find attached documents in relation to your request. If you require
these in a different format, please let us know.

Due to the size of the documents they have been split across 10 emails,
this being Part 10 of 10.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Thank you.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

[2]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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1. mailto:[NDIA request email]

hide quoted sections

Dear Karen Reynolds

Thank you for your request for information.

Please find attached documents in relation to your request. If you require
these in a different format, please let us know.

Due to the size of the documents they have been split across 10 emails,
this being Part 9 of 10.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Thank you.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

[2]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

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Dear Applicant and FOI Contact Officer,

Please see attached decision regarding the National Disability Insurance
Agency’s application for an extension of time to process FOI 21/22-1299.

Kind regards,

[1][IMG]   Eoin McMahon  |  Review Adviser

Investigations and Compliance

Freedom of Information
Regulatory Group

Office of the Australian
Information Commissioner

GPO Box 5218 Sydney NSW 2001  |
 [2]oaic.gov.au

+61 2 9942 4028  | 
[3][email address]
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Notice:

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