Hobart RWY 30 RNP-AR - Complaint listings

Waiting for an internal review by Airservices Australia of their handling of this request.

Dear Airservices Australia,

Could I also obtain a copy of Airservices Australia's complaint documents and listings recently provided by ASA to a Hobart journalist.

Yours faithfully,

Cathy Minnucci

MBX FOI, Airservices Australia

OFFICIAL

Hi Cathy

My name is Saira and I'm the new FOI Officer with Airservices.

I refer to your email sent on 7 August where you've requested access to the following documents:

Could I also obtain a copy of Airservices Australia's complaint documents and listings recently provided by ASA to a Hobart journalist.

To assist me to be able to identify the documents you are seeking access to, could you please provide me with some more context? Answering some of the following questions would be helpful to me:

- Could you provide a copy of the article you're referring to?
- Which news publication and/or journalist?
- What was the complaint/listings about?
- What time period was involved?

Thanks for your assistance
Saira.

Saira Khan
FOI & Privacy Officer
Da Vinci Building 101, 2A Boronia Road,
Brisbane Airport QLD 4008, Australia
www.airservicesaustralia.com
My work days are: Tuesday, Wednesday, Thursday.

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OFFICIAL

Dear MBX FOI,

Thank you Saira,
Please provide your email Saira and I will send article through.
Article appeared in the Hobart Mercury 2nd August 2024 front page "Flying Solo" and page 13 "Lots of noise over airport" Journalist was Mr David Killick.
Article directly quoted ASA Complaints Data - refer to the article.
This article was inflammatory and raised many ethical and privacy issues.

As mentioned above ...this FOI request was made on the 7th August 2024.
Your urgent attention to providing all documents and data provided to the Hobart Mercury / Journalist would be greatly appreciated.
If you are having trouble locating information, please refer to your Head of Community Engagement
- Ms Donna Marshall who is aware of this newspaper article.

Yours sincerely,

Cathy Minnucci

MBX FOI, Airservices Australia

3 Attachments

OFFICIAL

Dear Ms Minnucci

I refer to your FOI request of 7 August 2024 and attach the decision letter and document.

Kind regards
Kathryn
FOI and Privacy

Important: This message may contain confidential or legally privileged information. If you think it was sent to you by mistake, please delete all copies and inform the sender.

OFFICIAL

show quoted sections

Andrew Terhorst left an annotation ()

It seems strange that the website has nine complainants from Primrose Sands addressing five issues. Primrose Sands is not a vast suburb, yet Airservices Australia feels it is okay to tell a journalist one resident made 1475 complaints. The lack of ethics is beyond belief. What was Airservices Australia hoping to achieve by releasing such information?

Dear MBX FOI,
Thank you Kathryn,

Thank you for this information.
I am assuming all NCIS contacts are included in this information?

I would also like to respectfully note the following......
The information provided to the Hobart journalist and the perceived public profiling of a resident in a rural community raises serious ethical and privacy issues.
This level of information is not available on your public site.
I would have to question why Airservices Australia would knowingly release such information given the known ongoing community stress and health impacts, from this low, noisy polluting flight path.

Yours sincerely,

Cathy Minnucci

Dear MBX FOI,

With due respect...could I please obtain an answer to my previous question...

I am assuming all NCIS contacts are included in this information?

Is this assumption correct or not??

Yours sincerely,

Cathy Minnucci