Good morning,

Thank you for your email. Please find attached a Right to Information and
Information Privacy application form which will enable you to apply for
information held by the Department of Child Safety, Seniors and Disability
Services. Please ensure all mandatory fields on the application form are
completed, in particular question three (3). If you answer ‘yes’ to
question three (3) please ensure question four (4) is also completed.

An application seeking access to documents that contain personal
information either in relation to you or on behalf of another person
(including your child) requires an original certified copy of one of the
following documents as proof of identity:

Birth certificate; driver’s licence; identifying page of current passport;
18+ card; photographic student identification card from a recognised
educational institution; birth extract; marriage certificate;
naturalisation certificate or citizenship certificate; immigration papers
or other documents issued by the Commonwealth Department of Immigration;
identity card issued by the department administering the Corrective
Services Act 2006 and certified by a corrective services officer.

If you are seeking documents on behalf of another person, both parties
must provide an original certified copy of their identification and a
written authority authorising you to act on that persons behalf.

An original certified copy is a copy that is witnessed by a lawyer, notary
public, a commissioner for declarations or a justice of the peace. Please
note certification by a Police Officer, Pharmacist or Postal Officer
cannot be accepted.

If you are requesting information regarding other people a $55.75
application fee will be applicable.

Further processing and access charges may be payable, these charges will
be outlined during the application process. If you wish to apply for a
waiver of any processing or access charges, a request in writing will need
to be forwarded to this office by email to [1][email address] along
with a copy of both the front and back of one of the following valid
concession cards:

a health care card or pensioner concession card under the Social Security
Act 1991 (Cwlth); or

a pensioner concession card issued by the department of the Commonwealth
in which the Veterans’ Entitlements Act 1986 (Cwlth) is administered.

In order for the waiver of charges to be granted, you must be the holder
of the concession card.

Please note: the application fee of $55.75 may not be waived under the
Right to Information Act 2009.

Should you wish to apply online the direct link is supplied below:

[2]https://www.smartservice.qld.gov.au/serv...

When applying online your original certified identification will need to
be forwarded to the address outlined below or emailed to
[3][email address] :

RTI, Privacy, Records Management and Redress

Department of Child Safety, Seniors and Disability Services

Locked Bag 3405

BRISBANE QLD 4001

If you have any further enquiries please do not hesitate to call us on
1800 809 078.

Kind Regards,

Information Access and Amendment | RTI, Privacy, Records Management and
Redress | Department of Child Safety, Seniors and Disability Services

show quoted sections