Final Report on Unlawful Decision-Making

The request was partially successful.

Dear Services Australia,

I seek "the final report which is currently in the process of being drafted" which is referred to in my previous FOI, Lex 78384. That is; the final report on the samples prepared by Services Australia to inform decisions on whether and how to waive or remediate its mountain of unlawful calculations.

With unlawful decision-making sitting somewhere between 54%-80% of all employment income related debts from 2003-2021, the public interest in disclosure is particularly compelling.

Yours faithfully,

Frank N Fearless

FREEDOMOFINFORMATION, Services Australia

Thank you for contacting the Freedom of Information (FOI) team in Services
Australia (the Agency).

 

This email acknowledges your correspondence and provides some general
information in relation to FOI.

 

Charges

The Agency will advise you if a charge is payable to process your request
and the amount of any such charge as soon as practicable. No charge is
payable for providing a person with their own personal information.

 

Your address

The FOI Act requires you to provide us with an address which we can send
notices to. We will send correspondence and notices to your email address.
Please advise us as soon as possible if you wish correspondence to be sent
to another address or if your email address changes.

 

Administrative release of documents

The Agency has administrative access arrangements ('the arrangements') for
the release of certain documents without the need for a formal FOI
request. Unless you advise us otherwise, in processing your request we may
provide you with documents under these arrangements where appropriate and
any parts of your FOI request that are addressed by documents released
under the arrangements will be considered to be withdrawn. The
arrangements do not extend to information or materials of third parties.
You will be notified when documents are released to you under the
arrangements.

 

Exclusion of staff details

The Agency is working towards ensuring all staff have a choice about
whether they provide their full name, personal logon identifiers and
direct contact details in response to FOI requests. Where such details are
included in documents they will be redacted. If you request staff details
as part of your FOI application, this may add to processing time and
applicable charges as it will be necessary to consider whether these
details are exempt under the FOI Act.
On this basis, unless you tell us otherwise, we will assume these details
are out of scope of your request and they will be redacted under section
22 of the FOI Act.

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

hide quoted sections

FOI.LEGAL.TEAM, Services Australia

2 Attachments

Dear Frank N Fearless,

 

Please find attached an acknowledgement letter dated 4 April 2024 in
relation to your request for access to documents under the Freedom of
Information Act 1982.

 

Junior Staff Details

The Agency is working towards ensuring all staff have a choice about
whether they provide their full name, personal logon identifiers and
direct contact details in response to public enquiries. Where such details
are included in the scope of a request, this may add to processing time
and applicable charges as it may be necessary to consider whether the
details are exempt under the FOI Act. On this basis, we would be grateful
for your written confirmation that you consent to staff details being
outside of the scope of your request.

 

If you agree to this, please respond to this email with ‘I agree’ by close
of business 8 April 2024.

 

Yours sincerely,

 

Tara, Authorised FOI Decision Maker

Freedom of Information and Reviews Branch, Legal Services

[1]Visual brand element showing Services Australia progress symbol to left
with Services Australia wording to the right of the symbol. Underneath is
servicesaustralia.gov.au and icons representing our social media accounts.
To follow us on social media go to servicesaustralia.gov.au/socialmedia
Aligning the bottom of the signature block is the Services Australia
indigenous artwork strip consisting of cultural elements depicting our
agency’s progress story for First Nations people.

Services Australia acknowledges the Traditional Custodians of the lands we
live on. We pay our respects to all Elders, past and present, of all
Aboriginal and Torres Strait Islander nations.

 

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links

hide quoted sections

Dear FOI.LEGAL.TEAM,

It appears that this request went past deadline and was deemed refused? If I could have confirmation of this please as soon as possible, to avoid me having to lodge with OAIC. I request that this be dealt with with alacrity: particularly given the recent media coverage and civil society's need to lobby on this issue for urgent consideration in the budget.

Yours sincerely,

Frank N Fearless

FOI.LEGAL.TEAM, Services Australia

1 Attachment

Dear Sir/Madam,

 

Thank you for your email.

 

The decision for LEX 78943 was due for notification on 26 April 2024. As
the decision was not notified by this date, it is considered deemed
pursuant to section 15AC of the FOI Act.

 

We are preparing a statement of reasons, which we will issue, with any
documents, as soon as possible.

 

Yours sincerely

 

 

Tara, Authorised FOI Decision Maker

Freedom of Information and Reviews Branch, Legal Services

[1]Visual brand element showing Services Australia progress symbol to left
with Services Australia wording to the right of the symbol. Underneath is
servicesaustralia.gov.au and icons representing our social media accounts.
To follow us on social media go to servicesaustralia.gov.au/socialmedia
Aligning the bottom of the signature block is the Services Australia
indigenous artwork strip consisting of cultural elements depicting our
agency’s progress story for First Nations people.

Services Australia acknowledges the Traditional Custodians of the lands we
live on. We pay our respects to all Elders, past and present, of all
Aboriginal and Torres Strait Islander nations.

 

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

 

 

 

 

-----Original Message-----
From: Frank N Fearless <[FOI #11267 email]>
Sent: Monday, April 29, 2024 9:12 AM
To: FOI.LEGAL.TEAM <[email address]>
Subject: Re: LEX 78943 – Freedom of Information Request - Acknowledgement
[SEC=OFFICIAL]

 

 

 

Caution: Do not click any links or open any attachments unless you trust
the sender and believe the content to be safe.

 

 

 

Dear FOI.LEGAL.TEAM,

 

It appears that this request went past deadline and was deemed refused? If
I could have confirmation of this please as soon as possible, to avoid me
having to lodge with OAIC. I request that this be dealt with with
alacrity: particularly given the recent media coverage and civil society's
need to lobby on this issue for urgent consideration in the budget.

 

Yours sincerely,

 

Frank N Fearless

 

-----Original Message-----

 

Dear Frank N Fearless,

 

 

 

Please find attached an acknowledgement letter dated 4 April 2024 in 
relation to your request for access to documents under the Freedom of 
Information Act 1982.

 

 

 

Junior Staff Details

 

The Agency is working towards ensuring all staff have a choice about 
whether they provide their full name, personal logon identifiers and 
direct contact details in response to public enquiries. Where such
details  are included in the scope of a request, this may add to
processing time  and applicable charges as it may be necessary to consider
whether the  details are exempt under the FOI Act. On this basis, we would
be grateful  for your written confirmation that you consent to staff
details being  outside of the scope of your request.

 

 

 

If you agree to this, please respond to this email with ‘I agree’ by
close  of business 8 April 2024.

 

 

 

Yours sincerely,

 

 

 

Tara, Authorised FOI Decision Maker

 

Freedom of Information and Reviews Branch, Legal Services

 

[1]Visual brand element showing Services Australia progress symbol to
left  with Services Australia wording to the right of the symbol.
Underneath is  servicesaustralia.gov.au and icons representing our social
media accounts.

To follow us on social media go to servicesaustralia.gov.au/socialmedia

Aligning the bottom of the signature block is the Services Australia 
indigenous artwork strip consisting of cultural elements depicting our 
agency’s progress story for First Nations people.

 

Services Australia acknowledges the Traditional Custodians of the lands
we  live on. We pay our respects to all Elders, past and present, of all 
Aboriginal and Torres Strait Islander nations.

 

 

 

This email and any attachments may contain information subject to legal 
professional privilege or information that is otherwise sensitive or 
confidential. If you are not the intended recipient of this email, you
are  prohibited from using or disseminating this communication. If you
have  received this communication in error please notify the sender
immediately  and permanently delete this email.

 

 

 

References

 

Visible links

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[2][FOI #11267 email]

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[3]https://aus01.safelinks.protection.outlo...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

-------------------------------------------------------------------

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
2. mailto:[FOI #11267 email]
3. https://www.righttoknow.org.au/help/offi...

hide quoted sections

Frank N Fearless

Dear FOI.LEGAL.TEAM,

Thanks for the update. Can I confirm if you will be seeking an extension of time from OAIC under section 15AC of the FOI Act - an action that preserves my internal review rights?

In past instances of deemed refusal, Services Australia has supplied me with a date by which to expect the decision. You have also confirmed you will be approaching for a section 15AC(4) and (5) extension.

Knowing this allows me to make to submissions on conditions OAIC may impose under 15AC (6).

Yours sincerely,

Frank N Fearless

FOI.LEGAL.TEAM, Services Australia

Dear Sir/Madam,

Thank you for your email.

I can confirm the Agency has sought an extension of time from OAIC under section 15AC of the FOI Act until 6 May 2024. The effect of the extension of time, if granted, will restore your right of internal review of the decision once it has been made.

Yours sincerely

Philippa, Authorised FOI Decision Maker
[email address]
Freedom of Information Team, Legal Services Division

Services Australia acknowledges the Traditional Custodians of the lands we live on. We pay our respects to all Elders, past and present, of all Aboriginal and Torres Strait Islander nations.

Please note: This email and any attachments may contain information subject to legal professional privilege or information that is otherwise sensitive or confidential. If you are not the intended recipient of this email, you are prohibited from using or disseminating this communication. If you have received this communication in error please notify the sender immediately and permanently delete this email.

-----Original Message-----
From: Frank N Fearless <[FOI #11267 email]>
Sent: Wednesday, May 1, 2024 12:28 PM
To: FOI.LEGAL.TEAM <[email address]>
Subject: RE: LEX 78943 – Freedom of Information Request - Acknowledgement [SEC=OFFICIAL]

Caution: Do not click any links or open any attachments unless you trust the sender and believe the content to be safe.

Dear FOI.LEGAL.TEAM,

Thanks for the update. Can I confirm if you will be seeking an extension of time from OAIC under section 15AC of the FOI Act - an action that preserves my internal review rights?

In past instances of deemed refusal, Services Australia has supplied me with a date by which to expect the decision. You have also confirmed you will be approaching for a section 15AC(4) and (5) extension.

Knowing this allows me to make to submissions on conditions OAIC may impose under 15AC (6).

Yours sincerely,

Frank N Fearless

-----Original Message-----

Dear Sir/Madam,

Thank you for your email.

The decision for LEX 78943 was due for notification on 26 April 2024. As the decision was not notified by this date, it is considered deemed pursuant to section 15AC of the FOI Act.

We are preparing a statement of reasons, which we will issue, with any documents, as soon as possible.

Yours sincerely

Tara, Authorised FOI Decision Maker

Freedom of Information and Reviews Branch, Legal Services

[1]Visual brand element showing Services Australia progress symbol to left with Services Australia wording to the right of the symbol. Underneath is servicesaustralia.gov.au and icons representing our social media accounts.
To follow us on social media go to servicesaustralia.gov.au/socialmedia
Aligning the bottom of the signature block is the Services Australia indigenous artwork strip consisting of cultural elements depicting our agency’s progress story for First Nations people.

Services Australia acknowledges the Traditional Custodians of the lands we live on. We pay our respects to all Elders, past and present, of all Aboriginal and Torres Strait Islander nations.

This email and any attachments may contain information subject to legal professional privilege or information that is otherwise sensitive or confidential. If you are not the intended recipient of this email, you are prohibited from using or disseminating this communication. If you have received this communication in error please notify the sender immediately and permanently delete this email.

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #11267 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
********************************************************************** IMPORTANT: This e-mail is for the use of the intended recipient only and may contain information that is confidential, commercially valuable and/or subject to legal or parliamentary privilege. If you are not the intended recipient you are notified that any review, re-transmission, disclosure, dissemination or other use of, or taking of any action in reliance upon, this information is prohibited and may result in severe penalties. If you have received this e-mail in error please notify the sender immediately and delete all electronic and hard copies of this transmission together with any attachments. Please consider the environment before printing this e-mail **********************************************************************

hide quoted sections

FOI.LEGAL.TEAM, Services Australia

1 Attachment

Dear Sir/Madam,

 

I am writing with respect to your decision for LEX 78943.

 

As notified last week, we requested an extension of time to today, 6 May
2024, under section 15AC of the FOI Act from the OAIC.

 

The Agency has prepared your decision and is ready to notify, however we
were advised by the OAIC this afternoon they are unable to make a decision
on the request for an extension of time until Wednesday 8 May 2024.

 

On this basis, we propose to notify your decision on Wednesday 8 May 2024.

 

Yours sincerely,

 

 

Tara, Authorised FOI Decision Maker

Freedom of Information and Reviews Branch, Legal Services

[1]Visual brand element showing Services Australia progress symbol to left
with Services Australia wording to the right of the symbol. Underneath is
servicesaustralia.gov.au and icons representing our social media accounts.
To follow us on social media go to servicesaustralia.gov.au/socialmedia
Aligning the bottom of the signature block is the Services Australia
indigenous artwork strip consisting of cultural elements depicting our
agency’s progress story for First Nations people.

Services Australia acknowledges the Traditional Custodians of the lands we
live on. We pay our respects to all Elders, past and present, of all
Aboriginal and Torres Strait Islander nations.

 

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

 

 

 

-----Original Message-----
From: FOI.LEGAL.TEAM <[email address]>
Sent: Thursday, May 2, 2024 1:54 PM
To: Frank N Fearless <[FOI #11267 email]>
Cc: FOI.LEGAL.TEAM <[email address]>
Subject: RE: LEX 78943 – Freedom of Information Request - Acknowledgement
[SEC=OFFICIAL]

 

 

Dear Sir/Madam,

 

Thank you for your email.

 

I can confirm the Agency has sought an extension of time from OAIC under
section 15AC of the FOI Act until 6 May 2024. The effect of the extension
of time, if granted, will restore your right of internal review of the
decision once it has been made.

 

Yours sincerely

 

Philippa, Authorised FOI Decision Maker

[2][email address]

Freedom of Information Team, Legal Services Division

 

 

Services Australia acknowledges the Traditional Custodians of the lands we
live on. We pay our respects to all Elders, past and present, of all
Aboriginal and Torres Strait Islander nations.

 

Please note: This email and any attachments may contain information
subject to legal professional privilege or information that is otherwise
sensitive or confidential. If you are not the intended recipient of this
email, you are prohibited from using or disseminating this communication.
If you have received this communication in error please notify the sender
immediately and permanently delete this email.

 

 

-----Original Message-----

From: Frank N Fearless <[3][FOI #11267 email]>

Sent: Wednesday, May 1, 2024 12:28 PM

To: FOI.LEGAL.TEAM <[4][email address]>

Subject: RE: LEX 78943 – Freedom of Information Request - Acknowledgement
[SEC=OFFICIAL]

 

 

 

Caution: Do not click any links or open any attachments unless you trust
the sender and believe the content to be safe.

 

 

 

Dear FOI.LEGAL.TEAM,

 

Thanks for the update. Can I confirm if you will be seeking an extension
of time from OAIC under section 15AC of the FOI Act - an action that
preserves my internal review rights?

 

In past instances of deemed refusal, Services Australia has supplied me
with a date by which to expect the decision. You have also confirmed you
will be approaching for a section 15AC(4) and (5) extension. 

 

Knowing this allows me to make to submissions on conditions OAIC may
impose under 15AC (6).

 

Yours sincerely,

 

Frank N Fearless

 

-----Original Message-----

 

Dear Sir/Madam,

 

 

 

Thank you for your email.

 

 

 

The decision for LEX 78943 was due for notification on 26 April 2024. As 
the decision was not notified by this date, it is considered deemed 
pursuant to section 15AC of the FOI Act.

 

 

 

We are preparing a statement of reasons, which we will issue, with any 
documents, as soon as possible.

 

 

 

Yours sincerely

 

 

 

 

 

Tara, Authorised FOI Decision Maker

 

Freedom of Information and Reviews Branch, Legal Services

 

[1]Visual brand element showing Services Australia progress symbol to
left  with Services Australia wording to the right of the symbol.
Underneath is  servicesaustralia.gov.au and icons representing our social
media accounts.

To follow us on social media go to servicesaustralia.gov.au/socialmedia

Aligning the bottom of the signature block is the Services Australia 
indigenous artwork strip consisting of cultural elements depicting our 
agency’s progress story for First Nations people.

 

Services Australia acknowledges the Traditional Custodians of the lands
we  live on. We pay our respects to all Elders, past and present, of all 
Aboriginal and Torres Strait Islander nations.

 

 

 

This email and any attachments may contain information subject to legal 
professional privilege or information that is otherwise sensitive or 
confidential. If you are not the intended recipient of this email, you
are  prohibited from using or disseminating this communication. If you
have  received this communication in error please notify the sender
immediately  and permanently delete this email.

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[5][FOI #11267 email]

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[6]https://aus01.safelinks.protection.outlo...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

-------------------------------------------------------------------

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
2. mailto:[email address]
3. mailto:[FOI #11267 email]
4. mailto:[email address]
5. mailto:[FOI #11267 email]
6. https://www.righttoknow.org.au/help/offi...

hide quoted sections

OAIC - FOI DR,

4 Attachments

Our reference: RQ24/01636

 Agency reference: LEX 78943

 

Agency Name: Services Australia  

Applicant Name:  Frank N Fearless

 

Extension of time under s 15AC

 

Dear Parties,  

 

Please find attached an extension of time decision relating to Frank N
Fearless’s FOI request with the Services Australia.

 

A copy has been sent to the applicant. 

 

 

Kind regards,

 

[1][IMG]   Sussan J

Review Adviser

Office of the Australian Information Commissioner

GPO Box 5288 Sydney NSW 2001

P: 1300 363 992 E: [2][email address]
 
The OAIC acknowledges Traditional Custodians of Country across
Australia and their continuing connection to land, waters and
communities. We pay our respect to First Nations people,
cultures and Elders past and present.  

 

[3]Subscribe to Information Matters

 

 

Notice:

The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 488 064 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments.

References

Visible links
1. https://www.oaic.gov.au/
2. mailto:[email address]
3. https://www.oaic.gov.au/engage-with-us/n...

FOI.LEGAL.TEAM, Services Australia

3 Attachments

Dear Sir/Madam

 

Please find attached a decision dated 6 May 2024 and documents in
relation to your request under the Freedom of Information Act 1982.

 

Should you have any difficulty opening the attachments, please contact me
by replying to this email.

 

Yours sincerely,

 

 

Tara, Authorised FOI Decision Maker

Freedom of Information and Reviews Branch, Legal Services

[1]Visual brand element showing Services Australia progress symbol to left
with Services Australia wording to the right of the symbol. Underneath is
servicesaustralia.gov.au and icons representing our social media accounts.
To follow us on social media go to servicesaustralia.gov.au/socialmedia
Aligning the bottom of the signature block is the Services Australia
indigenous artwork strip consisting of cultural elements depicting our
agency’s progress story for First Nations people.

Services Australia acknowledges the Traditional Custodians of the lands we
live on. We pay our respects to all Elders, past and present, of all
Aboriginal and Torres Strait Islander nations.

 

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

 

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links

hide quoted sections