Feedback received for username r.j.trenwith

Albert Frankaland made this Freedom of Information request to National Library of Australia

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear National Library of Australia,

Under the FOI legislation, could you please provide all correspondence and information held in relation to feedback from the public received since November 17, 2021, via the Trove Support webpage, or any other methods of communication, such as letters, emails, Facebook, Instagram, Twitter, relating to the username r.j.trenwith.

Details of any actions, consideration of actions, or final outcomes in relation to this Trove username should also be provided under the rules permitted under FOI legislation.

Yours faithfully,

Frankaland

FOI, National Library of Australia

Dear Mr Frankaland

Thank you for your request for documents below. In accordance with subsection 15(5)(a) of the Freedom of Information Act 1982, I confirm receipt of your request.

For reasons given previously in response to your FOI request of 12 December, namely that:

- The public service shutdown between 25 December 2021 and 3 January 2022;
- As you know, the National Library is a small agency with limited resources and I am the only FOI officer. In addition to the shutdown period, I am currently on leave and will not return to the office until 3 January 2022;

from today until 3 January, the Library does not have any other resources to respond to you. Please note that as I am on leave as of today, I will not be able to consider your current request of 17 December until I return to the office on 3 January 2022. For that reason, it is likely that we may need to request an extension for this request also.

Kind regards
Angie

Angie Piao | FOI Officer | National Library of Australia

[NLA request email]
The National Library of Australia acknowledges Australia’s First Nations Peoples – the First Australians – as the Traditional Owners and Custodians of this land and gives respect to the Elders – past and present – and through them to all Australian Aboriginal and Torres Strait Islander people.

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nla.gov.au

        

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FOI, National Library of Australia

Dear Mr Frankaland

As indicated previously, I request that you agree to an extension of 30 days for the decision making period, making the statutory due date of the decision in response to this request 15 February 2022.

As indicated previously, this is to take into account:
- The public service shutdown between 25 December 2021 and 3 January 2022.
- As you know, the National Library is a small agency with limited resources and I am the only FOI officer, and I was on leave between 20 December 2021 and 3 January 2022.

Taking the above into account in calculating the number of days until the usual statutory deadline of 16 January 2022, there would only be 13 days, which is just over a third of the usual statutory decision period of 30 days.

Please confirm by return email that you agree to the extension by COB this Friday, 14 January 2022.

Kind regards
Angie

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Dear FOI,

extension agreed to.

Yours sincerely,

Albert Frankaland

FOI, National Library of Australia

Dear Mr Frankaland

As the below email requests, could you please confirm as soon as possible today whether you agree to the extension of the decision making period until 15 February 2022.

Kind regards
Angie

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Dear FOI,

As per message 14 Jan, extension has been agreed to. I am unsure as to why you need to repeat this confirmation from me.

Yours sincerely,

Albert Frankaland

FOI, National Library of Australia

4 Attachments

Dear Mr Frankaland

This is in relation to the documents we provided in response to your FOI request below. Please disregard the documents that were provided as they contain some personal information that were intended to be redacted - apologies for the oversight. Grateful if you could please delete and/or destroy all copies of those documents and consider the documents attached to this email to be provided under the FOI Act instead.

Further, we have just now realised that two emails from you regarding extension of this request (14 January 2022 and 24 January 2022) that are shown on the Right to Know website (https://www.righttoknow.org.au/request/f...) were not received by our FOI inbox. Apologies for the confusion this may have caused.

Kind regards
Angie

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