Eligibility reassessment internal documents

Response to this request is long overdue. By law, under all circumstances, National Disability Insurance Agency should have responded by now (details). You can complain by requesting an internal review.

Dear National Disability Insurance Agency,

I am requesting access under the Freedom of Information Act 1982 (FOI Act), to the following documents:

[ START SCOPE OF REQUEST ]

All published and draft internal policies, knowledge articles, standard operating procedures, checklists, forms, templates, or other internal guidance pertaining to:
1. Identifying participants for ‘eligibility reassessment’
2. Conducting an ‘eligibility reassessment’
3. Finalising an ‘eligibility reassessment’
4. Internal review of an ‘eligibility reassessment’ decision
5. External review of an ‘eligibility reassessment’ decision
6. Reinstating a participant after an ‘eligibility reassessment’ decision is overturned on appeal
7. Assessing and deciding whether a participant who was previously removed as a result of an ‘eligibility reassessment’ is eligible for NDIS upon receiving a new access request

Please include all identified documents in full, I consider all parts of a document to be relevant. This also includes the 'version control' information for every document.

[ END SCOPE OF REQUEST ]

Yours faithfully,

Elias

foi, National Disability Insurance Agency

Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required.
Participant Information
Did you know the NDIA has other ways to access the documents and
information that we hold?

Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110.
Please visit our [1]Access to Information webpage to find out more about
accessing information through:

* The [2]Participant Information Access (PIA) scheme
* The [3]Information Publication Scheme (IPS)
* The [4]myplace portal for participants   
* The [5]myplace portal for providers

Access to Data
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information.
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email]

Further Information
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110.
Kind regards   

Freedom of Information Team 

Complaints Management & FOI Branch

General Counsel Division 

National Disability Insurance Agency 

E [11][NDIA request email]  

  

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
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dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
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6. https://data.ndis.gov.au/
https://data.ndis.gov.au/
7. mailto:[NDIA request email]
mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
mailto:[email address]
10. https://www.ndis.gov.au/
https://www.ndis.gov.au/
11. mailto:[NDIA request email]

hide quoted sections

Dear National Disability Insurance Agency,

The ‘Eligibility reassessment internal documents‘ request was sent on November 27th 2024. By law the NDIA should have responded to the request. Please explain why the decision is currently overdue without any acknowledgment.

Yours faithfully,

Elias

foi, National Disability Insurance Agency

Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team. 
 
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required. 
 
Participant Information 
Did you know the NDIA has other ways to access the documents and
information that we hold? 
 
 
Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110. 
 
 
Please visit our [1]Access to Information webpage to find out more about
accessing information through: 

* The [2]Participant Information Access (PIA) scheme 
 
* The [3]Information Publication Scheme (IPS) 
 
* The [4]myplace portal for participants    
 
* The [5]myplace portal for providers 

Access to Data 
 
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information. 
 
 
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email] 
 
Further Information 
 
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information 
 
 
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110. 
 
 
Kind regards    
 
 
Freedom of Information Team  
Complaints Management & FOI Branch 
General Counsel Division  
National Disability Insurance Agency  
E [11][NDIA request email]   
   
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.  
**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
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References

Visible links
1. https://www.ndis.gov.au/about-us/policie...
2. https://www.ndis.gov.au/about-us/policie...
3. https://www.ndis.gov.au/about-us/policie...
4. https://www.ndis.gov.au/participants/usi...
5. https://www.ndis.gov.au/providers/workin...
6. https://data.ndis.gov.au/
7. mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
10. https://www.ndis.gov.au/
11. mailto:[NDIA request email]

hide quoted sections

foi, National Disability Insurance Agency

Dear Elias,
Thank you for your email, and I'm sorry for the delay in responding to your request. Unfortunately this one was a human error as I overlooked this case in my list.
I am currently working on the decision for your request, and expect to have a response to you in coming days.
I note you also have two recent requests, I will make sure these are moved along to processing promptly.

Thanks and regards
Cindy

Cindy - CGN062
Senior Freedom of Information Officer
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [NDIA request email]

The NDIA acknowledges the Traditional Custodians of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to them and their cultures and to Elders past, present and emerging.

The NDIA acknowledges the Traditional Custodians of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to them and their cultures and to Elders past, present and emerging.

-----Original Message-----
From: foi <[NDIA request email]>
Sent: Friday, 17 January 2025 8:27 AM
To: Nutley, Cindy <[email address]>
Cc: foi <[NDIA request email]>
Subject: FW: Freedom of Information request - Eligibility reassessment internal documents [SEC=OFFICIAL]

Good morning Cindy

You have a response from Elias re: [57855] FOI-2 24/25-0830 (Elias)

Kind regards

Tanya
Triage Officer
Freedom of Information (FOI) Team
Complaints Management and FOI Branch
General Counsel Division
National Disability Insurance Agency
E [NDIA request email]

The NDIA acknowledges the Traditional Custodians of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to them and their cultures and to Elders past, present and emerging.

-----Original Message-----
From: Elias <[FOI #12394 email]>
Sent: 12 January 2025 00:49
To: foi <[NDIA request email]>
Subject: Re: Freedom of Information request - Eligibility reassessment internal documents

[You don't often get email from [FOI #12394 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

Dear National Disability Insurance Agency,

The 'Eligibility reassessment internal documents' request was sent on November 27th 2024. By law the NDIA should have responded to the request. Please explain why the decision is currently overdue without any acknowledgment.

Yours faithfully,

Elias

-----Original Message-----

Thank you for your email to the National Disability Insurance Agency

(NDIA) Freedom of Information (FOI) team.

Please note: due to a high volume of requests, our ability to respond to

you in a timely manner may be affected. We will action your request as

soon as possible and will endeavour to process your matter within the

legislative deadlines. We may need to seek your agreement to an extension

of time. We appreciate your understanding if this is required.

Participant Information

Did you know the NDIA has other ways to access the documents and

information that we hold?

Participants, Guardians and Nominees can obtain copies of some participant

information through our National Contact Centre (NCC). For more

information about what's available through the NCC, please contact 1800

800 110.

Please visit our [1]Access to Information webpage to find out more about

accessing information through:

* The [2]Participant Information Access (PIA) scheme

* The [3]Information Publication Scheme (IPS)

* The [4]myplace portal for participants

* The [5]myplace portal for providers

Access to Data

You can also request data and statistics. Please visit our [6]Data and

insights webpage page for further information.

If you are able to obtain your information from a source listed above, you

can withdraw your FOI request by emailing [7][NDIA request email]

Further Information

Information about how to make an FOI request can be found on our website:

[8]Freedom of Information

Should you have a query unrelated to FOI, please contact the Agency by

email at [9][email address] or via webchat at [10]ndis.gov.au.

Alternatively, you can also contact us by phoning 1800 800 110.

Kind regards

Freedom of Information Team

Complaints Management & FOI Branch

General Counsel Division

National Disability Insurance Agency

E [11][NDIA request email]

The NDIA acknowledges the Traditional Custodians of Country throughout

Australia and their continuing connection to land, sea and community. We

pay our respects to them and their cultures and to Elders past, present

and emerging.

References

Visible links

1. https://www.ndis.gov.au/about-us/policie...

https://www.ndis.gov.au/about-us/policie...

2. https://www.ndis.gov.au/about-us/policie...

https://www.ndis.gov.au/about-us/policie...

3. https://www.ndis.gov.au/about-us/policie...

https://www.ndis.gov.au/about-us/policie...

4. https://www.ndis.gov.au/participants/usi...

https://www.ndis.gov.au/participants/usi...

5. https://www.ndis.gov.au/providers/workin...

https://www.ndis.gov.au/providers/workin...

6. https://data.ndis.gov.au/

https://data.ndis.gov.au/

7. mailto:[NDIA request email]

mailto:[NDIA request email]

8. https://www.ndis.gov.au/about-us/policie...

https://www.ndis.gov.au/about-us/policie...

9. mailto:[email address]

mailto:[email address]

10. https://www.ndis.gov.au/

https://www.ndis.gov.au/

11. mailto:[NDIA request email]

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #12394 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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********************************************************************** IMPORTANT: This e-mail is for the use of the intended recipient only and may contain information that is confidential, commercially valuable and/or subject to legal or parliamentary privilege. If you are not the intended recipient you are notified that any review, re-transmission, disclosure, dissemination or other use of, or taking of any action in reliance upon, this information is prohibited and may result in severe penalties. If you have received this e-mail in error please notify the sender immediately and delete all electronic and hard copies of this transmission together with any attachments. Please consider the environment before printing this e-mail **********************************************************************

hide quoted sections

foi, National Disability Insurance Agency

4 Attachments

Dear Elias

Thank you for your request for information. 

Please find attached correspondence and documents in relation to your
request.  If you require this/these in a different format, please let us
know.  

Please contact us at [1][NDIA request email] if you have any questions or
require help. 

If you would like to discuss by phone instead, please reply with your best
contact number and I will get in touch.

 

Kind regards 

Cindy

 

Cindy – CGN062

Senior Freedom of Information Officer

Complaints Management & FOI Branch

General Counsel Division

National Disability Insurance Agency

E – [2][NDIA request email]

 

[3]NDIA logo

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

 

-----Original Message-----
From: Elias [6][FOI #12394 email]
Sent: Wednesday, 27 November 2024 4:42 PM
To: foi [7][NDIA request email]
Subject: Freedom of Information request - Eligibility reassessment
internal documents

 

[You don't often get email from
[8][FOI #12394 email]. Learn why this is
important at [9]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear National Disability Insurance Agency,

 

 

 

I am requesting access under the Freedom of Information Act 1982 (FOI
Act), to the following documents:

 

 

 

[ START SCOPE OF REQUEST ]

 

 

 

All published and draft internal policies, knowledge articles, standard
operating procedures, checklists, forms, templates, or other internal
guidance pertaining to:

 

1. Identifying participants for ‘eligibility reassessment’

 

2. Conducting an ‘eligibility reassessment’

 

3. Finalising an ‘eligibility reassessment’

 

4. Internal review of an ‘eligibility reassessment’ decision

 

5. External review of an ‘eligibility reassessment’ decision

 

6. Reinstating a participant after an ‘eligibility reassessment’ decision
is overturned on appeal

 

7. Assessing and deciding whether a participant who was previously removed
as a result of an ‘eligibility reassessment’ is eligible for NDIS upon
receiving a new access request

 

 

 

Please include all identified documents in full, I consider all parts of a
document to be relevant. This also includes the 'version control'
information for every document.

 

 

 

[ END SCOPE OF REQUEST ]

 

 

 

Yours faithfully,

 

 

 

Elias

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
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References

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8. mailto:[FOI #12394 email]
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Dear Cindy,

I would like to propose the following revised scope. Please contact me if this doesn’t address the practical refusal adequately and I will make further adjustments before the consultation period concludes.

I agree to including the 6 documents you named:

1. Standard Operating Procedure - Complete the plan reassessment (full)

2. Internal FAQ - Eligibility Reassessment FAQs

3. Knowledge Article - When to refer the participant for an eligibility reassessment

4. Knowledge Article - Complete the eligibility reassessment check

5. Knowledge Article - Finalise eligibility assessment

6. Knowledge Article - Finalise a revocation after an eligibility assessment

I would also like to make the addition of:

7. All other published, current knowledge articles in PACE that have “eligibility reassessment” or “eligibility assessment” in the title

I also find the following two points to be important and unlikely to be addressed by the documents you have named. Is there a way to have them addressed in this request without incurring a practical refusal?

- Knowledge articles, standard operating procedures, or guides pertaining to:

A. Reinstating a participant after an ‘eligibility reassessment’ decision is overturned on appeal (internal review or external review at the ART)

B. Assessing and deciding whether a participant who was previously removed as a result of an ‘eligibility reassessment’ is eligible for NDIS upon receiving a new access request

As stated in my original request, I consider all parts of a document to be relevant and ask that any document identified is included in full. This also includes the ‘version control’ information for each document.

Thank you for your further consideration of the matter. Please contact me if changes are still required to process the request.

Yours sincerely,

Elias

Nutley, Cindy, National Disability Insurance Agency

Dear Elias,

Thanks for getting back to me on this one and for agreeing to the revised
scope.

For point 7, a quick initial search has shown that there are less than 30
knowledge articles in PACE with “eligibility assessment” or “eligibility
reassessment” in the title, so I believe this is practical to include in
the request.

 

Your request for parts A and B (reinstating or new access following
reassessment) are slightly more complex and I haven’t been able to find
results in a simple search. However, as your request explicitly limits the
request to knowledge articles, standard operating procedures and guides, I
believe you’ve provided enough detail for us to conduct a reasonable
search.

 

As such, I think the new scope is as follows:

I request the following documents from the NDIA Intranet and PACE:

1. Standard Operating Procedure - Complete the plan reassessment (full)

2. Internal FAQ - Eligibility Reassessment FAQs

3. Knowledge Article - When to refer the participant for an eligibility
reassessment

4. Knowledge Article - Complete the eligibility reassessment check

5. Knowledge Article - Finalise eligibility assessment

6. Knowledge Article - Finalise a revocation after an eligibility
assessment

7. All other published, current knowledge articles in PACE that have
“eligibility reassessment” or “eligibility assessment” in the title

 

I also request a search for the following documents held by the NDIA -
knowledge articles, standard operating procedures, or guides pertaining
to:

A. Reinstating a participant after an ‘eligibility reassessment’ decision
is overturned on appeal (internal review or external review at the ART)

B. Assessing and deciding whether a participant who was previously removed
as a result of an ‘eligibility reassessment’ is eligible for NDIS upon
receiving a new access request

 

As stated in my original request, I consider all parts of a document to be
relevant and ask that any document identified is included in full. This
also includes the ‘version control’ information for each document.

 

Can you please review the above, and confirm if you are happy to proceed
with this revised scope?

 

Thanks and regards

Cindy – CGN062

 

 

 

 

-----Original Message-----
From: Elias <[1][FOI #12394 email]>
Sent: Saturday, 25 January 2025 2:04 AM
To: foi <[2][NDIA request email]>
Subject: Re: FOI 24/25-0830 – Your request for information - Request
consultation [SEC=OFFICIAL]

 

Dear Cindy,

 

 

 

I would like to propose the following revised scope. Please contact me if
this doesn’t address the practical refusal adequately and I will make
further adjustments before the consultation period concludes.

 

 

 

I agree to including the 6 documents you named:

 

 

 

1. Standard Operating Procedure - Complete the plan reassessment (full)

 

 

 

2. Internal FAQ - Eligibility Reassessment FAQs

 

 

 

3. Knowledge Article - When to refer the participant for an eligibility
reassessment

 

 

 

4. Knowledge Article - Complete the eligibility reassessment check

 

 

 

5. Knowledge Article - Finalise eligibility assessment

 

 

 

6. Knowledge Article - Finalise a revocation after an eligibility
assessment

 

 

 

I would also like to make the addition of:

 

 

 

7. All other published, current knowledge articles in PACE that have
“eligibility reassessment” or “eligibility assessment” in the title

 

 

 

I also find the following two points to be important and unlikely to be
addressed by the documents you have named. Is there a way to have them
addressed in this request without incurring a practical refusal?

 

 

 

- Knowledge articles, standard operating procedures, or guides pertaining
to:

 

 

 

A. Reinstating a participant after an ‘eligibility reassessment’ decision
is overturned on appeal (internal review or external review at the ART)

 

 

 

B. Assessing and deciding whether a participant who was previously removed
as a result of an ‘eligibility reassessment’ is eligible for NDIS upon
receiving a new access request

 

 

 

As stated in my original request, I consider all parts of a document to be
relevant and ask that any document identified is included in full. This
also includes the ‘version control’ information for each document.

 

 

 

Thank you for your further consideration of the matter. Please contact me
if changes are still required to process the request.

 

 

 

Yours sincerely,

 

 

 

Elias

 

 

 

-----Original Message-----

 

 

 

Dear Elias

 

 

 

Thank you for your request for information. 

 

 

 

Please find attached correspondence and documents in relation to your

 

request.  If you require this/these in a different format, please let us

 

know.  

 

 

 

Please contact us at [1][NDIA request email] if you have any questions or

 

require help. 

 

 

 

If you would like to discuss by phone instead, please reply with your best

 

contact number and I will get in touch.

 

 

 

 

 

 

 

Kind regards 

 

 

 

Cindy

 

 

 

 

 

 

 

Cindy – CGN062

 

 

 

Senior Freedom of Information Officer

 

 

 

Complaints Management & FOI Branch

 

 

 

General Counsel Division

 

 

 

National Disability Insurance Agency

 

 

 

E – [2][NDIA request email]

 

 

 

 

 

 

 

[3]NDIA logo

 

 

 

[4]LGBTIQA+ rainbow graphic

 

 

 

The NDIA acknowledges the Traditional Custodians of Country throughout

 

Australia and their continuing connection to land, sea and community. We

 

pay our respects to them and their cultures and to Elders past, present

 

and emerging.

 

 

 

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

 

 

 

 

The NDIA acknowledges the Traditional Custodians of Country throughout

 

Australia and their continuing connection to land, sea and community. We

 

pay our respects to them and their cultures and to Elders past, present

 

and emerging.

 

 

 

 

 

 

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

 

[3][FOI #12394 email]

 

 

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

 

[4]https://aus01.safelinks.protection.outlo...

 

 

 

Please note that in some cases publication of requests and responses will
be delayed.

 

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

-------------------------------------------------------------------

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[FOI #12394 email]
2. mailto:[NDIA request email]
3. mailto:[FOI #12394 email]
4. https://www.righttoknow.org.au/help/offi...

hide quoted sections

Dear Cindy,

Thank you for following that up. I'm happy to proceed with the scope you've listed.

Yours sincerely,

Elias

foi, National Disability Insurance Agency

Hello again,
Thanks for getting back to me and agreeing on the new scope.
I've assigned it to the case management team to start searching for the documents and they will keep you updated on any progress.
Again, sorry for the delay in processing this request, and thanks for your cooperation in the scope revision process.

Thanks and regards
Cindy - CGN062
Senior Freedom of Information Officer

-----Original Message-----
From: Elias <[FOI #12394 email]>
Sent: Wednesday, 29 January 2025 8:29 PM
To: Nutley, Cindy <[email address]>
Subject: Re: FW: FOI 24/25-0830 - Your request for information - Request consultation [SEC=OFFICIAL]

Dear Cindy,

Thank you for following that up. I'm happy to proceed with the scope you've listed.

Yours sincerely,

Elias

-----Original Message-----

Dear Elias,

Thanks for getting back to me on this one and for agreeing to the revised

scope.

For point 7, a quick initial search has shown that there are less than 30

knowledge articles in PACE with "eligibility assessment" or "eligibility

reassessment" in the title, so I believe this is practical to include in

the request.

Your request for parts A and B (reinstating or new access following

reassessment) are slightly more complex and I haven't been able to find

results in a simple search. However, as your request explicitly limits the

request to knowledge articles, standard operating procedures and guides, I

believe you've provided enough detail for us to conduct a reasonable

search.

As such, I think the new scope is as follows:

I request the following documents from the NDIA Intranet and PACE:

1. Standard Operating Procedure - Complete the plan reassessment (full)

2. Internal FAQ - Eligibility Reassessment FAQs

3. Knowledge Article - When to refer the participant for an eligibility

reassessment

4. Knowledge Article - Complete the eligibility reassessment check

5. Knowledge Article - Finalise eligibility assessment

6. Knowledge Article - Finalise a revocation after an eligibility

assessment

7. All other published, current knowledge articles in PACE that have

"eligibility reassessment" or "eligibility assessment" in the title

I also request a search for the following documents held by the NDIA -

knowledge articles, standard operating procedures, or guides pertaining

to:

A. Reinstating a participant after an 'eligibility reassessment' decision

is overturned on appeal (internal review or external review at the ART)

B. Assessing and deciding whether a participant who was previously removed

as a result of an 'eligibility reassessment' is eligible for NDIS upon

receiving a new access request

As stated in my original request, I consider all parts of a document to be

relevant and ask that any document identified is included in full. This

also includes the 'version control' information for each document.

Can you please review the above, and confirm if you are happy to proceed

with this revised scope?

Thanks and regards

Cindy - CGN062

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