Corporate Branding and Standards Guide

Thank you for contacting the Information & Privacy Unit, Transport for
NSW.

This Unit is responsible for managing requests for access to information
under the:

* Government Information (Public Access) Act, and

* Privacy and Personal Information Protection Act.

For more information about matters relating to this legislation can be
found at [1]Access to NSW Government Transport Information (GIPA)

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above Acts, we will respond in due course.

If your enquiry relates to any other matter, please direct it to the
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+------------------------------------------------------------------------------+
| General transport enquiries | |
| | [2]Transport Info website – 131 500 |
| * Fares and ticketing | |
| | [3]Feedback form |
| * Complaints or compliments | |
|-------------------------------+----------------------------------------------|
| OPAL | Phone - 136 725 |
|-------------------------------+----------------------------------------------|
| School Student Transport | Phone - 131 500 |
| Scheme | |
|-------------------------------+----------------------------------------------|
| Taxi Transport Subsidy Scheme | Phone - 131 500 or Toll free - 1800 623 724 |
|-------------------------------+----------------------------------------------|
| | Phone - 02 9891 8888 or Toll free: 1800 227 |
| Taxi licensing | 774 |
| | |
| | [4]Feedback form |
|-------------------------------+----------------------------------------------|
| Bus licensing | Phone - 131 500 |
|-------------------------------+----------------------------------------------|
| | [5]Roads & [6]Maritime Services – (Roads) |
| | 13 22 13 & (Maritime) 13 12 36 |
| | |
| Corporate switchboard phone | [7]Transport for NSW - 02 8202 2200 |
| numbers and website addresses | |
| | [8]Sydney Trains - 131 500 |
| | |
| | [9]State Transit Authority - 131 500 |
|-------------------------------+----------------------------------------------|
| TMC CCTV requests | [10]Feedback form – 02 8396 1400 |
|-------------------------------+----------------------------------------------|
| | Manager, Network Operations |
| | |
| | Transport Management Centre |
| Traffic Light Phasing | |
| | PO Box 1625 |
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| | Strawberry Hills NSW 2012 |
|-------------------------------+----------------------------------------------|
| Motor Vehicle Accidents/ | [11]Motor Vehicle/Vessel Accidents - 02 6640 |
| Vessel Accidents – Request | 2821 |
| from a Solicitor | |
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Dear Mr Baldwin,

Thank you for contacting the Information Access Unit, Transport for NSW.

This Unit is responsible for managing requests for access to information under the Government Information (Public Access) Act.

You can lodge an Access Application online: https://www.transport.nsw.gov.au/about-u....

There is an application fee of $30, should you wish to lodge the application.

Transport for NSW agencies are required to decide an access application within 20 working days of receiving the application (subject to any suspension or extension required).

Please review the TfNSW website information prior to making an application. Please note that an application will not guarantee access to the requested information.

If you are responding to this email, please send to [Sydney Trains request email].

Regards,

Grace Fong
Resources & Compliance Support Officer
Information Access Unit
Legal, Privacy & Information Access
People and Corporate Services
Transport for NSW

T 02 8202 3875
Upper Ground 18 Lee Street Chippendale NSW 2008

Use public transport... plan your trip at transportnsw.info

-----Original Message-----
From: Tony Baldwin [mailto:[FOI #4757 email]]
Sent: Tuesday, 21 August 2018 4:10 PM
To: Information
Subject: Government Information (Public Access) request - Corporate Branding and Standards Guide

Dear Sydney Trains,

May I please request a copy of the Corporate Branding manual used by Sydney Trainins and / or Transport for NSW when chnaged over from citiRail

This is withreguards to Logos, maps, colours etc

Yours faithfully,

Tony Baldwin

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Please use this email address for all replies to this request:
[FOI #4757 email]

Is [Sydney Trains request email] the wrong address for Government Information (Public Access) requests to Sydney Trains? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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This email is intended only for the addressee and may contain confidential information. If you receive this email in error please delete it and any attachments and notify the sender immediately by reply email. Transport for NSW takes all care to ensure that attachments are free from viruses or other defects. Transport for NSW assume no liability for any loss, damage or other consequences which may arise from opening or using an attachment.

P Consider the environment. Please don't print this e-mail unless really necessary.

________________________________

This email (including any attachments) may contain confidential and/or legally privileged information and is intended only to be read or used by the addressee(s). If you have received this email in error, please notify the sender by return email, delete this email and destroy any copy. Any use, distribution, disclosure or copying of this email by a person who is not the intended recipient is not authorised.

Views expressed in this email are those of the individual sender, and are not necessarily the views of Transport for NSW, Department of Transport or any other NSW government agency. Transport for NSW and the Department of Transport assume no liability for any loss, damage or other consequence which may arise from opening or using an email or attachment.
Please visit us at http://www.transport.nsw.gov.au or http://www.transportnsw.info

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Dear Mr Baldwin

Thank you for your email below

I have tried to locate the information you have requested on the other Transport webpages.

Could you please send me a link to the other sites so as I am able to assist you with your request.

Regards

Enza

Enza Kursun
Manager
Information Access Unit
Legal, Privacy & Information Access Branch
Corporate Services
Transport for NSW

T 02 8202 3768
Upper Ground 18 Lee Street Chippendale NSW 2008

Use public transport... plan your trip at transportnsw.info
Get on board with Opal at opal.com.au

-----Original Message-----
From: Tony Baldwin [mailto:[FOI #4757 email]]
Sent: Monday, 10 December 2018 11:30 AM
To: Fong, Grace
Subject: RE: Government Information (Public Access) request - Corporate Branding and Standards Guide

Dear Grace

May I ask why you want me to resubmit the same request ona different page when this should be applicaple, I also find the fact that you want a $30 fee just to look at an email laughable

When this information on other Transport agencies is free

Yours sincerely,

Tony Baldwin

-----Original Message-----

Dear Mr Baldwin,

Thank you for contacting the Information Access Unit, Transport for NSW.

This Unit is responsible for managing requests for access to information under the Government Information (Public Access) Act.

You can lodge an Access Application online: https://www.transport.nsw.gov.au/about-u....

There is an application fee of $30, should you wish to lodge the application.

Transport for NSW agencies are required to decide an access application within 20 working days of receiving the application (subject to any suspension or extension required).

Please review the TfNSW website information prior to making an application. Please note that an application will not guarantee access to the requested information.

If you are responding to this email, please send to [Sydney Trains request email].

Regards,

Grace Fong
Resources & Compliance Support Officer
Information Access Unit
Legal, Privacy & Information Access
People and Corporate Services
Transport for NSW

T 02 8202 3875
Upper Ground 18 Lee Street Chippendale NSW 2008

Use public transport... plan your trip at transportnsw.info

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #4757 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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This email is intended only for the addressee and may contain confidential information. If you receive this email in error please delete it and any attachments and notify the sender immediately by reply email. Transport for NSW takes all care to ensure that attachments are free from viruses or other defects. Transport for NSW assume no liability for any loss, damage or other consequences which may arise from opening or using an attachment.

P Consider the environment. Please don't print this e-mail unless really necessary.
This email is intended only for the addressee and may contain confidential information. If you receive this email in error please delete it and any attachments and notify the sender immediately by reply email. Transport for NSW takes all care to ensure that attachments are free from viruses or other defects. Transport for NSW assume no liability for any loss, damage or other consequences which may arise from opening or using an attachment.

P Consider the environment. Please don't print this e-mail unless really necessary.

This email is intended only for the addressee and may contain confidential information. If you receive this email in error please delete it and any attachments and notify the sender immediately by reply email. Transport for NSW takes all care to ensure that attachments are free from viruses or other defects. Transport for NSW assume no liability for any loss, damage or other consequences which may arise from opening or using an attachment.

P Consider the environment. Please don't print this e-mail unless really necessary.

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Dear Mr Baldwin

Thank you for your email below.

The link you have provided relates to an overseas government agency.

In order to access the information from Transport for NSW/ Sydney Trains you will need to submit a formal request.

I have attached the link for your convenience:-

https://www.transport.nsw.gov.au/about-u...

Regards

Enza

Enza Kursun
Manager
Information Access Unit
Legal, Privacy & Information Access Branch
Corporate Services
Transport for NSW

T 02 8202 3862
Upper Ground 18 Lee Street Chippendale NSW 2008

Use public transport... plan your trip at transportnsw.info
Get on board with Opal at opal.com.au

-----Original Message-----
From: Tony Baldwin [mailto:[FOI #4757 email]]
Sent: Tuesday, 11 December 2018 12:54 PM
To: Kursun, Vincenza
Subject: RE: Government Information (Public Access) request - Corporate Branding and Standards Guide

Dear Kursun, Vincenza,

Please see a link to the TfL branding the largest multi mode public Transport Operator company in the wolrd and they offer this on there website for all to access and find and not to be charged an initial fee of $30 just to read a request email that had to be logged on another system

https://tfl.gov.uk/info-for/open-data-us...

Would TfNSW/Sydney Trains etc make this available at no cost