Thank you for your email to Freedom of Information (FOI) at Comcare. If
your request meets the requirements for a valid FOI request, an
acknowledgement letter will be sent to you within 14 days. Otherwise, FOI
staff will contact you to discuss your request.

 

 

NOTICE: This e-mail message and attachments may contain confidential,
personal or legally privileged information. If you are not the intended
recipient you should not use or disclose any information in the message or
attachments. If received in error, please notify the sender by return
email immediately, if possible, or [email address].
Comcare does not waive any confidentiality or privilege. For information
about how we handle personal information, please visit
www.comcare.gov.au/privacy or contact us on 1300 366 979 and request a
copy of our Privacy Policy

OFFICIAL: Sensitive

 

Dear Mr Hamiltonshire,

 

Thank you for your email of 1 December 2024, seeking access under the
Freedom of Information Act 1982 (the FOI Act) to the following documents:

 

I request access to the Style Guides/Brand Guides/Writing Guides currently
used for Comcare,

 

Comcare received your request on 1 December 2024 and it has been assigned
reference number 2024/2723. Please include that number in any
communication you have with Comcare concerning the request.

 

Information on processing of your request is set out below.

 

Timeframe for processing your request

 

The statutory timeframe for processing your request is 30 days from the
day after it was received by Comcare, which means a decision on your
request was due to be notified to you by 31 December 2024. However, you
have kindly noted your pre-emptive agreement to a 30-day extension of time
in anticipation of the holiday period, meaning the revised due date is 30
January 2025.

 

 This timeframe may change where:

 

 a. we are required to consult with you because your request is not clear
or would require a substantial diversion of Comcare’s resources to
process;
 b. we are required to consult with third parties if their information is
included in a document you have requested;
 c. you are issued a charge for processing your request;
 d. we receive written agreement from you; or
 e. we receive an extension from the Information Commissioner.

Administrative Release of Documents

 

Comcare has administrative access arrangements for the release of certain
documents without the need for a formal FOI request. Unless you tell us
otherwise, we may provide you with documents under these administrative
access arrangements instead of processing the documents formally under the
FOI Act. We will notify you if documents are released to you under the
arrangements.

 

Exclusion of employee details 
 
Where the full name and contact details of Comcare staff members are
included in the scope of a request, this may add to processing time and
applicable charges as it may be necessary to consider whether the details
are exempt under the FOI Act. On this basis, unless you tell us otherwise,
we will assume that these details are out of scope of your request
and they will be deleted under section 22 of the FOI Act. 

 

Consultation with third parties

 

The FOI Act requires Comcare to undertake consultation prior to making any
decision to grant access to documents (subject to exemptions) that
contain:

o information that originated with, or was received from, a State or an
authority of a State;
o information that originated with, or was received from, a foreign
government, an authority of a foreign government or an international
organisation;
o information concerning a person's business or commercial affairs, or
the business, commercial or financial affairs of an organisation or
undertaking; or
o personal information about a person (including a deceased person).

 

We will advise you as soon as possible if external consultation is
required.

 

Charges

 

Comcare will advise you if a charge is payable to process your request, as
set out in the FOI Charges Regulations.

 

No charge is payable for providing a person with their own personal
information. 

 

Disclosure log 
 
Please note that information released under FOI Act may be published in a
disclosure log on Comcare’s website. Section 11C of the FOI Act requires
this publication, however it is subject to certain exceptions, including
where publication of personal, business, professional or commercial
information would be unreasonable. 

 

Contact

 

Should you require clarification of any of the matters discussed in this
email, or have any queries throughout the process, please contact me by
email to  [1][Comcare request email] or by telephone 1300 366 979.

 

Yours sincerely,

Sam

Senior Statutory Oversight Officer | Legal Group

Comcare

 

GPO Box 9905, Canberra ACT 2601

Ph 1300 366 979  | Fax 1300 196 971  | Email: [2][Comcare request email]

 

Sensitive: This document may contain sensitive information as defined
under Section 6 of the Privacy Act. NOTICE: This e-mail message and
attachments may contain confidential, personal or legally privileged
information. If you are not the intended recipient you should not use or
disclose any information in the message or attachments. If received in
error, please notify the sender by return email immediately, if possible,
or [email address]. Comcare does not waive any
confidentiality or privilege. For information about how we handle personal
information, please visit www.comcare.gov.au/privacy or contact us on 1300
366 979 and request a copy of our Privacy Policy

References

Visible links
1. mailto:[Comcare request email]
2. mailto:[Comcare request email]

OFFICIAL

 

Dear Mr Hamiltonshire,

 

Thank you for your email of 1 December 2024, seeking access under the
Freedom of Information Act 1982 (the FOI Act) to the following documents:

 

I request access to the Style Guides/Brand Guides/Writing Guides currently
used for the Seafarers Safety, Rehabilitation and Compensation Authority,

 

Given the upcoming holiday period for the APS (happy holidays to you
reading this), I forecast my consent for any required 30 day extension to
deal with the request at this time.

 

The Seafarers Safety, Rehabilitation and Compensation Authority (the
Seacare Authority) received your request on 1 December 2024 and it has
been assigned reference number 2024/2724. Please include that number in
any communication you have with the Seacare Authority concerning the
request.

 

Information on processing of your request is set out below.

 

Timeframe for processing your request

 

The statutory timeframe for processing your request is 30 days from the
day after it was received by the Seacare Authority, which means a decision
on your request was due to be notified to you by 31 December 2024.
However, you have helpfully noted your pre-emptive agreement to a 30-day
extension of time due to the holiday period, meaning the revised due date
is 30 January 2025.

 

 This timeframe may also change where:

 

 a. we are required to consult with you because your request is not clear
or would require a substantial diversion of the Seacare Authority’s
resources to process;
 b. we are required to consult with third parties if their information is
included in a document you have requested;
 c. you are issued a charge for processing your request;
 d. we receive written agreement from you; or
 e. we receive an extension from the Information Commissioner.

Administrative Release of Documents

 

The Seacare Authority has administrative access arrangements for the
release of certain documents without the need for a formal FOI request.
Unless you tell us otherwise, we may provide you with documents under
these administrative access arrangements instead of processing the
documents formally under the FOI Act. We will notify you if documents are
released to you under the arrangements.

 

Exclusion of employee details 
 
Where the full name and contact details of the Seacare Authority’s staff
members are included in the scope of a request, this may add to processing
time and applicable charges as it may be necessary to consider whether the
details are exempt under the FOI Act. On this basis, unless you tell us
otherwise, we will assume that these details are out of scope of your
request and they will be deleted under section 22 of the FOI Act. 

 

Consultation with third parties

 

The FOI Act requires the Seacare Authority to undertake consultation prior
to making any decision to grant access to documents (subject to
exemptions) that contain:

o information that originated with, or was received from, a State or an
authority of a State;
o information that originated with, or was received from, a foreign
government, an authority of a foreign government or an international
organisation;
o information concerning a person's business or commercial affairs, or
the business, commercial or financial affairs of an organisation or
undertaking; or
o personal information about a person (including a deceased person).

 

We will advise you as soon as possible if external consultation is
required.

 

Charges

 

The Seacare Authority will advise you if a charge is payable to process
your request, as set out in the FOI Charges Regulations.

 

No charge is payable for providing a person with their own personal
information. 

 

Disclosure log 
 
Please note that information released under FOI Act may be published in a
disclosure log on the Seacare Authority’s website. Section 11C of the FOI
Act requires this publication, however it is subject to certain
exceptions, including where publication of personal,
business, professional or commercial information would be unreasonable. 

 

Contact

 

Should you require clarification of any of the matters discussed in this
email, or have any queries throughout the process, please contact me by
email to  [1][Comcare request email] or by telephone 1300 366 979.

 

Yours sincerely,

 

Tahlia

Program Officer, Seacare Authority

Seacare Helpdesk

02 6275 0070

[2][email address]

 

NOTICE: This e-mail message and attachments may contain confidential,
personal or legally privileged information. If you are not the intended
recipient you should not use or disclose any information in the message or
attachments. If received in error, please notify the sender by return
email immediately, if possible, or [email address].
Comcare does not waive any confidentiality or privilege. For information
about how we handle personal information, please visit
www.comcare.gov.au/privacy or contact us on 1300 366 979 and request a
copy of our Privacy Policy

References

Visible links
1. mailto:[Comcare request email]
2. mailto:[email address]