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Information updated 17 November 2015

IMPORTANT INFORMATION

Your email has been received by the Department of Immigration and Border
Protection’s Freedom of Information (FOI) Section.  This response is
verification that we have received your email. Please be aware that if
your query is addressed by this email, you will not receive a further
individual response.  Please do not send duplicate emails as this may
cause delays in processing.

 

If your request is a valid FOI request, the Department will contact you to
acknowledge your request. Please be aware that there has been a
significant increase in the number of FOI requests received and there may
be delays in the processing of your request.

 

Please note that the Department’s FOI Section does not process the
following types of requests:

 

Notification of Change in Circumstances

The FOI Section does not process these forms. You should resubmit Form
1022 to the office where you lodged your visa application or to the
nearest office of the Department.

 

Notification of incorrect answers

The FOI Section does not process these forms. You should resubmit Form
1023 to the office where you lodged your visa application or to the
nearest office of the Department.

 

Australian Citizenship Enquiries

The Department has an administrative process to assist individuals with
this type of request.  Please complete form 119, by clicking on the
following link:
[1]http://www.border.gov.au/Forms/Documents...
You may return the completed form and attachments to the Department by
mail. Please refer to page 8 of form 119 for details on where to send your
request.

 

Movement Records

The Department has an administrative process to assist individuals with
this type of request.  Please complete form 1359, by clicking on the
following link:
[2]http://www.border.gov.au/FormsAndDocumen....
You may return the completed form to the Department either by mail; or in
person, to your nearest office. Please refer to page 1 and 2 for details
on where to send your request.

 

Superannuation – Evidence of Immigration Status

The Department has an administrative process to assist individuals with
this type of request. Please complete form 1194, by clicking on the
following link:
[3]http://www.border.gov.au/Forms/Documents...
You may return the completed form to the Department either by email; post;
or fax. Please refer to page 1 for details on where to send your request.

 

Update Passport Details

If your query relates to a updating your address or passport details,
please refer to the following link:
[4]http://www.border.gov.au/Lega/Lega/Form/....

 

General Enquiries

If your enquiry is about visas, trade, or is general in nature, and does
not relate directly to a Freedom of Information request, you should
contact the department’s general enquiries line at the following link:
[5]http://www.border.gov.au/about/contact/m....

 

If your request does not relate directly to a Freedom of Information
request, and alternative contact details have been provided above, your
email will not be actioned by the FOI Section.

 

Yours Sincerely

FOI Helpdesk

Freedom of Information Section

Department of Immigration and Border Protection

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
DIBP respects your privacy and has obligations under the Privacy Act 1988.
 

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

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2. http://www.border.gov.au/FormsAndDocumen...
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4. http://www.border.gov.au/Lega/Lega/Form/...
5. http://www.border.gov.au/about/contact/m...

In reply please quote:

FOI Request:       FA 16/03/00145

File Number:       ADF2016/9750

 

Dear Ms Cooney

 

Acknowledgement of Freedom of Information Access request

 

This letter refers to an access request received under the Freedom of
Information Act 1982 (the FOI Act) on 29 February 2016 seeking access to:

 

'Documents relating to claims, requests and reviews made by those detained
in offshore detention centres regarding the facilities, more specifically
medical services provided and the facilities to go with. The dates i seek
of these documents are from Jan 2015 and throughout 2016.'

 

Your request has been allocated FOI request number FA 16/03/00145.  Please
include your FOI request number in all correspondence with the Freedom of
Information Section. 

 

Processing times

The statutory time allowed under the FOI Act for processing requests is 30
days.  Requests are generally processed in the order in which they are
received.

 

Request for an extension of time

Please be aware that the Department has seen a significant increase in the
number of FOI requests received.  As a result there are expected delays
involved with the processing of FOI requests at the present time.
Generally, requests will be processed in the order that they are received.
The Department will endeavour to finalise your request as quickly as
possible.  For this reason the Department seeks your agreement under
s.15AA of the FOI Act to extend the timeframe for the processing of your
request by 30 days.

 

Exclusion of non-SES staff personal details and SES telephone contact
details

The Department’s policy is to exclude the personal details of officers not
in the Senior Executive Service (SES), as well as the mobile and work
telephone numbers of SES staff, contained in documents that fall within
scope of an FOI request. If you require names and contact details of
non-SES officers, or direct telephone numbers of SES staff, please inform
us so the decision maker may consider your request. Otherwise we will take
it that you agree to that information being excluded from the scope of
your request.

 

Publication of document

Where documents are released to you in response to your request, the
Department may be required to publish these documents on its website
within 10 working days in accordance with section 11C of the FOI Act. 
Publication will not be required where the documents contain personal or
business affairs information.

 

Contacting the FOI Section

If you wish to discuss your access request you may contact the FOI Section
using the details provided below. 

 

Contacting the Department

You can contact us with an enquiry in a number of ways including by email,
through our website, by telephone, through our Service Centres or offices
around the world, or in person.  In Australia you can call 13 18 81
between 9am and 4pm Monday to Friday.  Details on submitting a webform, or
contacting our offices outside Australia are available on our website at
www.border.gov.au.

 

Freedom of Information Section

Information Management Branch

Corporate Services Division

Department of Immigration and Border Protection

 

 

show quoted sections

UNCLASSIFIED

Our references: FA 16/03/00145; ADF2016/9750

 

Dear Ms Cooney,

 

I refer to your FOI request received on 29 February 2016, seeking access
to the following:

 

Documents relating to claims, requests and reviews made by those detained
in offshore detention centres regarding the facilities, more specifically
medical services provided and the facilities to go with. The dates I seek
of these documents are from Jan 2015 and throughout 2016.

 

The Department has made a decision on this request. Please see attached
the signed decision letter, decision record, schedule of documents and
documents released under the FOI Act.    

 

This request has now been closed.

 

Regards,

 

Brad Collins
Freedom of Information Officer

Information Management Branch

Department of Immigration and Border Protection
(02) 6264 2110 | [1][email address]

 

UNCLASSIFIED

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
DIBP respects your privacy and has obligations under the Privacy Act 1988.
 

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

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