Claims Diagnostic Project

Julie made this Freedom of Information request to Department of Veterans' Affairs

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Response to this request is long overdue. By law, under all circumstances, Department of Veterans' Affairs should have responded by now (details). You can complain by requesting an internal review.

Dear Department of Veterans' Affairs,

I request copy of any briefing minute sent to the Secretary about the Claims Diagnostic Project, with the most recent briefing minutes up to 5 hours processing time being in scope.

Ciao

Julie

INFORMATION.ACCESS, Department of Veterans' Affairs

1 Attachment

Dear Julie,

The Department of Veterans’ Affairs (the department) has received your
request for access to information under the Freedom of Information Act
1982 (FOI Act). I note you have requested access to the following:

              I request copy of any briefing minute sent to the Secretary
about the Claims Diagnostic Project, with the most recent briefing minutes
up to 5 hours processing time being in scope.

 

Your request was received by the department on 16 July 2022 and the
ordinary 30 day statutory period for processing your request commenced
from the day after that date.

 

Charges

 

The department will advise you if a charge is payable to process your
request and the amount of any such charge as soon as practicable. No
charge is payable for providing a person with their own personal
information.

 

Your address

 

The FOI Act requires that you provide us with an address that we can send
notices to. You have advised your email address is
[1][FOI #9139 email] . Unless you tell us
otherwise, we will send all notices and correspondence to this address.

 

Request to treat certain material as out of scope or irrelevant to the
request

 

To the extent the department has documents in its possession that fall
within the scope of your request, we intend to treat the following
information as out of scope or irrelevant to your request, pursuant to
section 22(1)(b)(ii) of the FOI Act:

1.      The surnames, signatures and direct contact details of non-SES
Commonwealth employees and contractors, including clinical staff working
for Open Arms – Veterans & Families Counselling;

2.      The surnames, signatures and direct contact details of serving
members of the Australian Defence Force; and

3.      The signatures of third party individuals.

If you agree to the department treating these details as irrelevant,
please advise by 30 July 2022.

 

Further assistance

 

If you have any questions about your request, please email
[2][DVA request email]

 

Yours sincerely

 

 

Kevin Position No:   62210939

Registration Officer

Information Access Unit

Client Access and Rehabilitation Branch

[3]cid:image001.png@01D0027A.1DAB84F0

P Please consider the environment before printing this email

 

References

Visible links
1. mailto:[FOI #9139 email]
2. mailto:[DVA request email]

INFORMATION.ACCESS, Department of Veterans' Affairs

2 Attachments

Dear Julie,

 

Please find attached the decision letter for LEX 50829.

 

Kind regards

Amy (62232671)

Information Access Unit

Department of Veterans’ Affairs

e [1][email address]

T: 1800 VETERAN/1800 838372

 

[2]cid:image001.png@01D0027A.1DAB84F0 

 

 

References

Visible links
1. mailto:[email address]

Dear Department of Veterans' Affairs,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department of Veterans' Affairs's handling of my FOI request LEX 50829 'Claims Diagnostic Project'.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.righttoknow.org.au/request/c...

DVA refused access on the grounds no such documents exist, despite publicly available documents on DVA's own website that confirm any reasonable interpretation of scope would capture documents.

DVA has either failed to carry out an adequate search, or more realistically given the pattern of persistent unethical acts in its foi conduct, is knowingly not doing such a search to unlawfully place a barrier to access.

Ciao

Julie

INFORMATION.ACCESS, Department of Veterans' Affairs

1 Attachment

Dear Julie

 

I understand from your email that you are requesting an internal review "
I am writing to request an internal review of Department of Veterans'
Affairs's handling of my FOI request LEX 50829 'Claims Diagnostic
Project'.

 

Internal review is only available on a decision made and is not available
on the 'handling' of a request. Therefore, this request for internal
review is invalid and as such the department will not review the handling
of the decision.

 

Thank you for your email.

 

 

Arthur

Position Number 62210944

Information Access Officer

Information Access Unit                 

Department of Veterans’ Affairs

Email: [1][email address]

 

[2]cid:image001.png@01D4D4DC.79DB5D20

 

References

Visible links
1. mailto:[email address]

Dear Arthur,

The phrase 'handling of my FOI request' is the template text used by Right to Know for internal reviews for decades now, and which DVA have processed without issue until this refusal.

There is no discretion for you to refusal to deal with the internal review request as it met the requirements of s 54B of being in writing and within 30 days. Your refusal to deal is therefore unlawful and beyond your powers as a delegate.

Ciao

Julie