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IMPORTANT INFORMATION

Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section.

The FOI section only responds to valid FOI requests and other matters
relating to the Freedom of Information Act 1982 (the FOI Act).  Visit the
FOI Information on our Website for more information on what [1]information
can be accessed under the FOI Act 1982.

What is a valid FOI request?

A valid FOI request may be for:

- documents you previously provided to the Department as part of a visa
application

- a copy of a decision record made by the Department

- statistical information held by the Department

- papers or briefings the Department prepared.

If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request.

A valid FOI request must:

o Be in writing and state the request is for consideration under the FOI
Act.
o Have enough information for us to be able to identify the documents
you are seeking.
o Provide a physical or electronic address where we can send our
decision.

Do not send duplicate emails as this may cause longer delays in processing
times.

What is an invalid FOI request?

Invalid FOI requests may include:

- Making a visa application

- Seeking evidence of your Australian Citizenship

- Seeking information about traveling to or departing Australia.

If your email is not specific an FOI request or FOI related matter, the
FOI section will not respond.

What happens next?

Once we receive and have registered your FOI request, we will send you an
acknowledgment letter by email. Read the acknowledgment letter carefully
for further instructions.

FOI requests are generally processed in the order they are received.

We will contact you as soon as the Department has assessed your request
under the FOI Act.

We’re responding to a large volume of requests

Due to the current high volume of requests, we will not provide progress
up-dates on current FOI requests.  This is to ensure we are able to
process as many requests as possible, including yours.

If processing your request is going to take us a lot of time and because
it is large or unspecific, it may be refused.  

Still have a question or request?

If you still have a question, which has not been answered above, and which
is about the work of the Department, use our general enquiries web page

[2]https://immi.homeaffairs.gov.au/help-sup...

You may be able to resolve your enquiry faster using these other resources

We only action and respond to FOI requests that are valid under the
Freedom of Information Act 1982. You may be able to resolve your enquiry
faster by using these resources:

General information about travelling to Australia:

The Department of Home Affairs, “Entering Australia” site
[3]https://immi.homeaffairs.gov.au/entering...

·       For visa and our requirements for entry to Australia
[4]https://immi.homeaffairs.gov.au/visas/ge...

For a copy of your visa refusal or visa grant letter you should contact
the office where you lodged your visa application. 

·       To check your current visa details and conditions use the
Department’s Visa Entitlement Verification Online (VEVO) portal which can
be accessed [5]here

·       If you are experiencing technical difficulties in lodging your
visa application through ImmiAccount, submit your concerns through the
ImmiAccount Technical Support Form, which is accessible [6]here.

·       For evidence of your Australian Citizenship please refer [7]here.
The FOI Section does not process these requests.

·       For movement records or travel history complete the online
International Movement Records form [8]here. The FOI Section does not
process these requests.

·       To update your details, including your Passport details, you can
notify the Department [9]here. The FOI Section does not process these
requests.

We appreciate your feedback         

We appreciate your feedback to help improve our services.

If you would like to provide feedback to us please use our Compliments,
complaints and suggestions form.
[10]https://www.homeaffairs.gov.au/help-and-...

Thank you

Information updated 11 January 2022

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. https://www.homeaffairs.gov.au/access-an...
2. https://immi.homeaffairs.gov.au/help-sup...
3. https://immi.homeaffairs.gov.au/entering...
4. https://immi.homeaffairs.gov.au/visas/ge...
5. https://immi.homeaffairs.gov.au/visas/al...
6. https://immi.homeaffairs.gov.au/help-sup...
7. https://immi.homeaffairs.gov.au/citizens...
8. https://immi.homeaffairs.gov.au/entering...
9. https://immi.homeaffairs.gov.au/change-i...
10. https://www.homeaffairs.gov.au/help-and-...

OFFICIAL: Sensitive
Personal-Privacy

In reply please quote:
FOI Request: FA 22/01/00592
File Number: OBJ2022/1337

Dear Jose Daniel Salgado

Acknowledgement of Freedom of Information Access request

I refer to your correspondence received on 13 January 2022 seeking access to documents held by the Department of Home Affairs (the Department) under the Freedom of Information Act 1982 (the FOI Act).

Scope of request

You have requested access to the following:

I would like to request the number of applicants with approved citizenship applications who are waiting for a citizenship ceremony date in Brisbane City Council, Queensland.
Additionally, I would like to request the estimated date to receive the invitation to the ceremony for the people that received approval during march and april 2021.

Your request was received by the Department on 13 January 2022 and has been allocated FOI request number FA 22/01/00592. Please include your FOI request number in all correspondence with the Freedom of Information Section.

Timeframe for receiving your decision

The statutory timeframe for processing a request is 30 days from the date upon which your application was received by the Department.

Your review rights in relation to your request are available on the website of the Office of the Australian Information Commissioner here.

Fees and Charges
Charges do not apply to requests from individuals seeking access to documents about themselves. However, a charge may apply to all other requests for access to documents.

Charges are based on the amount of time the Department spends on your request. Charges can range from $15 to over $1,000 depending on the complexity and scope of your request. The Office of the Australian Information Commissioner reported that across the public service, the average charge notified was $335.50 in 2020-21. If a charge applies, you will be issued with a Notice of Charge that explains the charge and your options.

More information about charges is available here.

Exclusion of staff details

The Department’s practice is to exclude the personal details of staff not in the Senior Executive Service (SES), as well as the direct contact details of SES staff, contained in documents that fall within scope of an FOI request. If you require personal details of non-SES officers, or direct contact details of SES staff, please inform us so the decision maker may consider your request. Otherwise we will take it that you agree to that information being excluded from the scope of your request.

Duplicate documents

If the FOI decision-maker deems a document to be a duplicate, they will not assess those pages as part of your FOI request. This means that if a there is a decision to release the document to you, you will receive only one copy, even if multiple copies of that document exist.

Publication of document

Where documents are released to you in response to your request, the Department may be required to publish these documents on its website within 10 working days in accordance with section 11C of the FOI Act. Publication will not be required where the documents contain personal or business affairs information.

Withdraw your request or reduce your scope - contact the FOI Section

Should you wish to withdraw your request as you no longer need the information or reduce the amount of information or documents you have asked us for, contact the FOI Section at [Department of Home Affairs request email].

Kind regards

Jade
Position number: 60107422
Authorised FOI Officer
FOI and Records Management Branch | Data Division
Strategy and National Resilience Group
Department of Home Affairs
E: [Department of Home Affairs request email]

Personal-Privacy
OFFICIAL: Sensitive

show quoted sections

OFFICIAL: Sensitive

In reply, please quote:

Client Name:     Salgado, Jose Daniel

FOI Request:    FA 22/01/00592

File Number:     OBJ2022/1337

FOI due date:   12 February 2022

Dear Jose Daniel Salgado,

Request for an extension of time:

This correspondence refers to an access request received by the Department
of Home Affairs (‘the Department’) under the Freedom of Information Act
1982 (the FOI Act) on 13 January 2022 seeking access to:

I would like to request the number of applicants with approved citizenship
applications who are waiting for a citizenship ceremony date in Brisbane
City Council, Queensland.

Additionally, I would like to request the estimated date to receive the
invitation to the ceremony for the people that received approval during
march and april 2021.

Timeframe for processing your request:

The FOI Act provides a statutory period for processing your request of 30
calendar days unless an extension of time is agreed to, or provided for,
under a provision of the FOI Act.

The due date for a decision on your request is 12 February 2022.

Request for an extension of time:

Unfortunately, the search and retrieval of documents related to the scope
of your request is taking longer than anticipated. The Department
therefore seeks your agreement (under section 15AA of the FOI Act) to
extend the timeframe for the processing of your request by 30 days. The
additional time will support completing this process, and assist us in
making a decision on access within statutory timeframes.

If you agree to the extension of time please advise the Department before
9 February 2022 close of business, by email at: [1][Department of Home Affairs request email].

For more information on section 15AA and the FOI Act:

[2]The Australian Information Commissioner FOI Guidelines

[3]Freedom of Information Act 1982

Thank you for taking the time to consider my request and I look forward to
hearing from you.

Kind regards,

Karen

Position: 60114871

Freedom of Information

Freedom of Information & Records Management Branch | Data Division

Strategy and National Resilience Group

Department of Home Affairs

E: [4][Department of Home Affairs request email]

OFFICIAL: Sensitive

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[Department of Home Affairs request email]
2. https://www.oaic.gov.au/freedom-of-infor...
3. https://www.legislation.gov.au/Series/C2...
4. mailto:[Department of Home Affairs request email]

OFFICIAL

In reply please quote:

FOI Request: FA22/01/00592

File Number: OBJ2022/1337

Dear Jose Daniel Salgado,

I refer to your FOI request received on 13 January 2022. You have
requested access to:

I would like to request the number of applicants with approved citizenship
applications who are waiting for a citizenship ceremony date in Brisbane
City Council, Queensland.

Additionally, I would like to request the estimated date to receive the
invitation to the ceremony for the people that received approval during
march and april 2021.

The Department has made a decision on this request. Please find attached a
decision record and any documents released under the FOI Act.  

This request has been closed in our system.

Kind Regards,

Joanne

FOI Decision Maker | FOI Section

FOI and Records Management Branch | Data Division

Strategy and National Resilience Group

E:[1][Department of Home Affairs request email]

[2]cid:image002.jpg@01D5EC92.FDA72E30

OFFICIAL

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[Department of Home Affairs request email]