Brimbank Library Online Membership Portal
Dear Brimbank City Council,
Please advice below regarding the Brimbank Libraries Online Membership Portal located at https://mylibrary.brimbank.vic.gov.au/cg...
- The individual, team, department or contractor in charge of mainlining the IT systems working in connection to Online Library Membership.
-- The reasons behind prolonged downtime of service especially during pandemic time.
- Actions being taken to rectify the issue
- Expected Resolution date
Yours faithfully,
Ray Mehta
Thank you for contacting Brimbank City Council. Your communication has
been sent to the relevant department.
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Did you know that you can pay or apply for a range of council services via
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[1]www.brimbank.vic.gov.au
[2]cid:image001.jpg@01CDF963.53B63120 Brimbank City Council
Brimbank Community and Civic Centre - 301 Hampshire Road, Sunshine
T +61 3 9249 4000 | [3]www.brimbank.vic.gov.au
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Brimbank City Council commits to a community where females and males are
equal and where women live free from violence.
P please consider the environment before printing this email
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Hi Ray,
In response to your email below please see attached
- Freedom of Information Application Form;
- Credit Card Payment Form
Once a completed application form and the statutory fee of $30.10 is
received, processing of your application may begin. Should you be entitled
to a fee waiver on the basis of hardship, please attach evidence of this,
typically this would be evidence of a Commonwealth entitlement, such as a
Health Care Card, Pensioner Card or Veterans Affairs card.
If you have any questions or wish to discuss your application please
contact me.
Regards
[1]Council Mate Klisanin
Website Legal and Privacy Officer |
Governance
Brimbank Community and Civic
Centre - 301 Hampshire Road,
Sunshine
T +61 3 9249 4733 | F +61 3
9249 4351 |
[2]www.brimbank.vic.gov.au
[3]Facebook[4]Twitter[5]Linked
in[6]You Tube
[7]Coronavirus
P Brimbank City Council acknowledges the Traditional Custodians of this
land, the Wurundjeri people, and pay our respects to Elders past and
present.
From: ray mehta <[FOI #7992 email]>
Sent: Wednesday, 20 October 2021 5:48 PM
To: Info <[email address]>
Subject: Freedom of Information request - Brimbank Library Online
Membership Portal
Dear Brimbank City Council,
Please advice below regarding the Brimbank Libraries Online Membership
Portal located at
[8]https://mylibrary.brimbank.vic.gov.au/cg...
- The individual, team, department or contractor in charge of mainlining
the IT systems working in connection to Online Library Membership.
-- The reasons behind prolonged downtime of service especially during
pandemic time.
- Actions being taken to rectify the issue
- Expected Resolution date
Yours faithfully,
Ray Mehta
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[9][FOI #7992 email]
Is [10][Brimbank City Council request email] the wrong address for Freedom of
Information requests to Brimbank City Council? If so, please contact us
using this form:
[11]https://www.righttoknow.org.au/change_re...
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[12]https://www.righttoknow.org.au/help/offi...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
This e-mail and any files transmitted with it are confidential and are
intended solely for the use of the individual or entity to whom it is
addressed. If you are not the intended recipient or the person responsible
for delivering the e-mail to the intended recipient, please be advised
that you have received this email in error and that any use,
dissemination, forwarding, printing, or copying of this e-mail and any
file attachments is strictly prohibited. If you have received this e-mail
in error, please immediately notify Brimbank City Council on +61 3 9249
4000 or by reply e-mail to the sender. Please delete the original
transmission and its contents.
References
Visible links
1. file:///tmp/www.brimbank.vic.gov.au
2. file:///tmp/www.brimbank.vic.gov.au
3. http://www.facebook.com/BrimbankCouncil
4. http://twitter.com/#!/BrimbankCouncil
5. http://www.linkedin.com/company/city-of-...
6. http://www.youtube.com/brimbankcitycouncil
7. https://www.brimbank.vic.gov.au/covid-19...
8. https://mylibrary.brimbank.vic.gov.au/cg...
9. mailto:[FOI #7992 email]
10. mailto:[Brimbank City Council request email]
11. https://www.righttoknow.org.au/change_re...
12. https://www.righttoknow.org.au/help/offi...
Dear Ray,
I refer to your FOI inquiry below. I confirm that you have not made
contact with our office regarding this matter nor has payment been
received. If we do not hear from you or receive payment within 7 days,
Council will consider that to mean that you do not wish to proceed with
this request and the file will be closed.
If you have any question, please call me.
Regards,
[1]Council Amanda Marijanovic
Website Senior Freedom of Information
and Privacy Officer |
Governance
-
T +61 3 9249 4000 | F +61 3
9249 4351 |
[2]www.brimbank.vic.gov.au
[3]Facebook[4]Twitter[5]Linked
in[6]You Tube
[7]National Reconciliation Week 2022
P
Brimbank City Council respectfully acknowledges and recognises the
Wurundjeri and Bunurong peoples as the Traditional Custodians of this land
and pays respect to their Elders past, present and future.
From: Mate Klisanin
Sent: Friday, 22 October 2021 1:08 PM
To: 'ray mehta' <[FOI #7992 email]>
Subject: RE: Freedom of Information request - Brimbank Library Online
Membership Portal
Hi Ray,
In response to your email below please see attached
- Freedom of Information Application Form;
- Credit Card Payment Form
Once a completed application form and the statutory fee of $30.10 is
received, processing of your application may begin. Should you be entitled
to a fee waiver on the basis of hardship, please attach evidence of this,
typically this would be evidence of a Commonwealth entitlement, such as a
Health Care Card, Pensioner Card or Veterans Affairs card.
If you have any questions or wish to discuss your application please
contact me.
Regards
[8]Council Mate Klisanin
Website Legal and Privacy Officer |
Governance
Brimbank Community and Civic
Centre - 301 Hampshire Road,
Sunshine
T +61 3 9249 4733 | F +61 3 9249
4351 | [9]www.brimbank.vic.gov.au
[10]Facebook[11]Twitter[12]Linked
in[13]You Tube
[14]Coronavirus
P Brimbank City Council acknowledges the Traditional Custodians of this
land, the Wurundjeri people, and pay our respects to Elders past and
present.
From: ray mehta <[15][FOI #7992 email]>
Sent: Wednesday, 20 October 2021 5:48 PM
To: Info <[16][email address]>
Subject: Freedom of Information request - Brimbank Library Online
Membership Portal
Dear Brimbank City Council,
Please advice below regarding the Brimbank Libraries Online Membership
Portal located at
[17]https://mylibrary.brimbank.vic.gov.au/cg...
- The individual, team, department or contractor in charge of mainlining
the IT systems working in connection to Online Library Membership.
-- The reasons behind prolonged downtime of service especially during
pandemic time.
- Actions being taken to rectify the issue
- Expected Resolution date
Yours faithfully,
Ray Mehta
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[18][FOI #7992 email]
Is [19][Brimbank City Council request email] the wrong address for Freedom of
Information requests to Brimbank City Council? If so, please contact us
using this form:
[20]https://www.righttoknow.org.au/change_re...
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[21]https://www.righttoknow.org.au/help/offi...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
This e-mail and any files transmitted with it are confidential and are
intended solely for the use of the individual or entity to whom it is
addressed. If you are not the intended recipient or the person responsible
for delivering the e-mail to the intended recipient, please be advised
that you have received this email in error and that any use,
dissemination, forwarding, printing, or copying of this e-mail and any
file attachments is strictly prohibited. If you have received this e-mail
in error, please immediately notify Brimbank City Council on +61 3 9249
4000 or by reply e-mail to the sender. Please delete the original
transmission and its contents.
References
Visible links
1. file:///tmp/www.brimbank.vic.gov.au
2. file:///tmp/www.brimbank.vic.gov.au
3. http://www.facebook.com/BrimbankCouncil
4. http://twitter.com/#!/BrimbankCouncil
5. http://www.linkedin.com/company/city-of-...
6. http://www.youtube.com/brimbankcitycouncil
7. https://www.brimbank.vic.gov.au/
8. file:///tmp/www.brimbank.vic.gov.au
9. file:///tmp/www.brimbank.vic.gov.au
10. http://www.facebook.com/BrimbankCouncil
11. http://twitter.com/#!/BrimbankCouncil
12. http://www.linkedin.com/company/city-of-...
13. http://www.youtube.com/brimbankcitycouncil
14. https://www.brimbank.vic.gov.au/covid-19...
15. mailto:[FOI #7992 email]
16. mailto:[email address]
17. https://mylibrary.brimbank.vic.gov.au/cg...
18. mailto:[FOI #7992 email]
19. mailto:[Brimbank City Council request email]
20. https://www.righttoknow.org.au/change_re...
21. https://www.righttoknow.org.au/help/offi...
Dear Ray,
As advised in Council’s email to you below. Council has not received
payment for this FOI request. Council considers this to mean that you do
not wish to proceed with this request and the file has been closed.
Regards,
[1]Council Amanda Marijanovic
Website Senior Freedom of Information
and Privacy Officer |
Governance
-
T +61 3 9249 4000 | F +61 3
9249 4351 |
[2]www.brimbank.vic.gov.au
[3]Facebook[4]Twitter[5]Linked
in[6]You Tube
[7]National Reconciliation Week 2022
P
Brimbank City Council respectfully acknowledges and recognises the
Wurundjeri and Bunurong peoples as the Traditional Custodians of this land
and pays respect to their Elders past, present and future.
From: Amanda Marijanovic On Behalf Of FOI Request
Sent: Thursday, 19 January 2023 9:33 AM
To: 'ray mehta' <[FOI #7992 email]>
Subject: RE: Freedom of Information request - Brimbank Library Online
Membership Portal
Dear Ray,
I refer to your FOI inquiry below. I confirm that you have not made
contact with our office regarding this matter nor has payment been
received. If we do not hear from you or receive payment within 7 days,
Council will consider that to mean that you do not wish to proceed with
this request and the file will be closed.
If you have any question, please call me.
Regards,
[8]Council Amanda Marijanovic
Website Senior Freedom of Information and
Privacy Officer | Governance
-
T +61 3 9249 4000 | F +61 3
9249 4351 |
[9]www.brimbank.vic.gov.au
[10]Facebook[11]Twitter[12]Linked
in[13]You Tube
[14]National Reconciliation Week 2022
P
Brimbank City Council respectfully acknowledges and recognises the
Wurundjeri and Bunurong peoples as the Traditional Custodians of this land
and pays respect to their Elders past, present and future.
From: Mate Klisanin
Sent: Friday, 22 October 2021 1:08 PM
To: 'ray mehta' <[15][FOI #7992 email]>
Subject: RE: Freedom of Information request - Brimbank Library Online
Membership Portal
Hi Ray,
In response to your email below please see attached
- Freedom of Information Application Form;
- Credit Card Payment Form
Once a completed application form and the statutory fee of $30.10 is
received, processing of your application may begin. Should you be entitled
to a fee waiver on the basis of hardship, please attach evidence of this,
typically this would be evidence of a Commonwealth entitlement, such as a
Health Care Card, Pensioner Card or Veterans Affairs card.
If you have any questions or wish to discuss your application please
contact me.
Regards
[16]Council Mate Klisanin
Website Legal and Privacy Officer |
Governance
Brimbank Community and Civic
Centre - 301 Hampshire Road,
Sunshine
T +61 3 9249 4733 | F +61 3 9249
4351 |
[17]www.brimbank.vic.gov.au
[18]Facebook[19]Twitter[20]Linked
in[21]You Tube
[22]Coronavirus
P Brimbank City Council acknowledges the Traditional Custodians of this
land, the Wurundjeri people, and pay our respects to Elders past and
present.
From: ray mehta <[23][FOI #7992 email]>
Sent: Wednesday, 20 October 2021 5:48 PM
To: Info <[24][email address]>
Subject: Freedom of Information request - Brimbank Library Online
Membership Portal
Dear Brimbank City Council,
Please advice below regarding the Brimbank Libraries Online Membership
Portal located at
[25]https://mylibrary.brimbank.vic.gov.au/cg...
- The individual, team, department or contractor in charge of mainlining
the IT systems working in connection to Online Library Membership.
-- The reasons behind prolonged downtime of service especially during
pandemic time.
- Actions being taken to rectify the issue
- Expected Resolution date
Yours faithfully,
Ray Mehta
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[26][FOI #7992 email]
Is [27][Brimbank City Council request email] the wrong address for Freedom of
Information requests to Brimbank City Council? If so, please contact us
using this form:
[28]https://www.righttoknow.org.au/change_re...
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[29]https://www.righttoknow.org.au/help/offi...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
This e-mail and any files transmitted with it are confidential and are
intended solely for the use of the individual or entity to whom it is
addressed. If you are not the intended recipient or the person responsible
for delivering the e-mail to the intended recipient, please be advised
that you have received this email in error and that any use,
dissemination, forwarding, printing, or copying of this e-mail and any
file attachments is strictly prohibited. If you have received this e-mail
in error, please immediately notify Brimbank City Council on +61 3 9249
4000 or by reply e-mail to the sender. Please delete the original
transmission and its contents.
References
Visible links
1. file:///tmp/www.brimbank.vic.gov.au
2. file:///tmp/www.brimbank.vic.gov.au
3. http://www.facebook.com/BrimbankCouncil
4. http://twitter.com/#!/BrimbankCouncil
5. http://www.linkedin.com/company/city-of-...
6. http://www.youtube.com/brimbankcitycouncil
7. https://www.brimbank.vic.gov.au/
8. file:///tmp/www.brimbank.vic.gov.au
9. file:///tmp/www.brimbank.vic.gov.au
10. http://www.facebook.com/BrimbankCouncil
11. http://twitter.com/#!/BrimbankCouncil
12. http://www.linkedin.com/company/city-of-...
13. http://www.youtube.com/brimbankcitycouncil
14. https://www.brimbank.vic.gov.au/
15. mailto:[FOI #7992 email]
16. file:///tmp/www.brimbank.vic.gov.au
17. file:///tmp/www.brimbank.vic.gov.au
18. http://www.facebook.com/BrimbankCouncil
19. http://twitter.com/#!/BrimbankCouncil
20. http://www.linkedin.com/company/city-of-...
21. http://www.youtube.com/brimbankcitycouncil
22. https://www.brimbank.vic.gov.au/covid-19...
23. mailto:[FOI #7992 email]
24. mailto:[email address]
25. https://mylibrary.brimbank.vic.gov.au/cg...
26. mailto:[FOI #7992 email]
27. mailto:[Brimbank City Council request email]
28. https://www.righttoknow.org.au/change_re...
29. https://www.righttoknow.org.au/help/offi...