Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required.
Participant Information
Did you know the NDIA has other ways to access the documents and
information that we hold?

Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110.
Please visit our [1]Access to Information webpage to find out more about
accessing information through:

* The [2]Participant Information Access (PIA) scheme
* The [3]Information Publication Scheme (IPS)
* The [4]myplace portal for participants   
* The [5]myplace portal for providers

Access to Data
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information.
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email]

Further Information
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110.
Kind regards   

Freedom of Information Team 

Complaints Management & FOI Branch

General Counsel Division 

National Disability Insurance Agency 

E [11][NDIA request email]  

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

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References

Visible links
1. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
2. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
3. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
4. https://www.ndis.gov.au/participants/usi...
https://www.ndis.gov.au/participants/usi...
5. https://www.ndis.gov.au/providers/workin...
https://www.ndis.gov.au/providers/workin...
6. https://data.ndis.gov.au/
https://data.ndis.gov.au/
7. mailto:[NDIA request email]
mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
mailto:[email address]
10. https://www.ndis.gov.au/
https://www.ndis.gov.au/
11. mailto:[NDIA request email]

Dear Ghyas Alam

Thank you for your email below which we take to be intended as a request
under the FOI Act.  

In its current form, you request is not sufficiently clear for us to
proceed under the FOI Act. This is because you have not provided
sufficient information, reasonably necessary to identify documents
pursuant to section 15(2)(b) of the FOI Act.

Your email requests data associated with listed actions and possible
responses. While some parts of this might be retrievable or searchable,
aspects of the requested items would need to be clarified to ensure that
we understand the intention.

The FOI Act provides a right of access to documents. It is not for general
enquiries or a mechanism to conduct data searches. The NDIA does have a
research program which provides data upon request. However, please note
that some of the data you are requesting may fall under section 62 of the
NDIA Act as protected Agency information. Please see link below for your
assistance: [1]Request data.

Should you still wish to pursue an FOI request for a document or documents
in existence, we are happy to engage with you to assist you in revising
your scope to ensure your request is valid under the FOI Act.

Alternatively, please forward a revised request via [2][NDIA request email]
addressing the requirements of a valid FOI application.

If you would prefer a telephone discussion to assist you with forming a
valid FOI request, please provide your best contact details and times that
would be suitable for you, and we will call you to discuss.

Kind regards

Cooper

Triage Officer/Senior FOI Officer

Governance, Risk & Legal – Complaints Management & FOI

Government Division

National Disability Insurance Agency

E [3][NDIA request email]

[4]NDIA logo

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

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Dear Ghyas,  

Thank you for your request for information.

We’re sorry it is taking us longer than expected to process your request. 

We are therefore writing to seek your agreement to a 30-day extension of
time under section 15AA of the FOI Act. If you agree to this extension,
the new due date for us to make a decision on your request will be 05
August 2024.

Please let us know whether you agree by COB 05 July 2024.   

If you don’t agree, we may need to seek an extension of time from the
Office of the Australian Information Commissioner.

We sincerely apologise that it is taking us longer than we expected to
process your request and we appreciate your patience.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Kind regards

Jessie

Freedom of Information Officer

Complaints Management and FOI Branch

General Counsel Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

show quoted sections

Dear Ghyas,

Thank you for your follow up email.

Due to a large increase in FOI requests over recent months our standard processing time frame has been unachievable.

We apologise that it is taking longer than expected to provide you with information. We appreciate your patience and understanding.

If you would like to discuss your request, please contact us at [NDIA request email] .

Kind regards

Jessie
Freedom of Information Team
Complaints Management and FOI Branch
General Counsel Division
National Disability Insurance Agency
E: [NDIA request email]

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Dear Ghyas Alam

Freedom of Information Request: Acknowledgement

Thank you for your request of 5 June 2024, made under the Freedom of
Information Act 1982 (FOI Act), for access to a document/documents held by
the National Disability Insurance Agency (NDIA).

Scope of you request

You have requested access to:

“I am writing to request information regarding the number of people with
disabilities who have applied for APS positions through the Recruitability
Scheme, as well as their success rates in securing employment within NDIA.

…

Please include details such as the total number of applicants with
disabilities, the number of successful applicants offered positions, and
any relevant demographic breakdowns or trends observed within the Agency.
Additionally, if there are any existing reports or publications on this
topic, I would be grateful to receive them alongside the requested data.”

Processing timeframes

A 30-day statutory period for processing your request commenced from 6
June 2024, in accordance with section 15(5)(b) of the FOI Act. Therefore,
the due date for a decision on access was 5 July 2024. On 4 July 2024 you
accepted a 30 day extension of time under section 15AA of the FOI Act,
making the new due date 5 August 2024. However, I note this time has
lapsed and as a result we are deemed to have refused your application
under section 15AC of the FOI Act.

We sincerely apologise for the delay. We confirm we are continuing to
process your request for information and will ensure to provide you the
documents as soon as practical.

Disclosure log

Information released under the FOI Act may be published on our disclosure
log, located on our website at [1]FOI Disclosure log | NDIS.

If you have any concerns about the publication of the information you have
requested, please contact us at [2][NDIA request email].

Irrelevant information

Section 22 of the FOI Act permits us to provide FOI applicants with access
to edited copies of documents with irrelevant material deleted. Can you
please contact us at [3][NDIA request email] to advise whether the surnames and
contact details of NDIA staff are irrelevant to your request?

Further help

Please contact us at [4][NDIA request email] if you have any questions or need
help.

We will contact you using the email address you have provided. Please
advise us if you would prefer us to use another means of contact.

Regards

Patrick

Senior Freedom of Information Officer

Complaints Management and FOI Branch

National Disability Insurance Agency

E [5][NDIA request email]  

[6]NDIA logo

[7]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[8]Aboriginal and Torres Strait Islander flags graphic

show quoted sections

Dear Ghyas Alam

Thank you for your request for information. 

Please find attached correspondence and a document in relation to your
request.  If you require these in a different format, please let us know. 

The People, Culture and Wellbeing Division also advised that the below
links would be relevant to your topic.

[1]Corporate Plan | NDIS

[2]Quarterly Reports | NDIS

[3]Annual Report | NDIS

[4]APS Census | NDIS

Please contact us at [5][NDIA request email] if you have any questions or
require help. 

Thank you. 

Kind regards 

Patrick (PHO293)

Senior Freedom of Information Officer

Complaints Management and FOI Branch

National Disability Insurance Agency

E [6][NDIA request email]

[7]NDIA logo

[8]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[9]Aboriginal and Torres Strait Islander flags graphic

From: foi
Sent: Friday, August 9, 2024 2:31 PM
To: 'Ghyas Alam' <[FOI #11489 email]>
Cc: foi <[NDIA request email]>
Subject: FOI 23/24-1338 - Your request for information - Acknowledgement

Dear Ghyas Alam

Freedom of Information Request: Acknowledgement

Thank you for your request of 5 June 2024, made under the Freedom of
Information Act 1982 (FOI Act), for access to a document/documents held by
the National Disability Insurance Agency (NDIA).

Scope of you request

You have requested access to:

“I am writing to request information regarding the number of people with
disabilities who have applied for APS positions through the Recruitability
Scheme, as well as their success rates in securing employment within NDIA.

…

Please include details such as the total number of applicants with
disabilities, the number of successful applicants offered positions, and
any relevant demographic breakdowns or trends observed within the Agency.
Additionally, if there are any existing reports or publications on this
topic, I would be grateful to receive them alongside the requested data.”

Processing timeframes

A 30-day statutory period for processing your request commenced from 6
June 2024, in accordance with section 15(5)(b) of the FOI Act. Therefore,
the due date for a decision on access was 5 July 2024. On 4 July 2024 you
accepted a 30 day extension of time under section 15AA of the FOI Act,
making the new due date 5 August 2024. However, I note this time has
lapsed and as a result we are deemed to have refused your application
under section 15AC of the FOI Act.

We sincerely apologise for the delay. We confirm we are continuing to
process your request for information and will ensure to provide you the
documents as soon as practical.

Disclosure log

Information released under the FOI Act may be published on our disclosure
log, located on our website at [10]FOI Disclosure log | NDIS.

If you have any concerns about the publication of the information you have
requested, please contact us at [11][NDIA request email].

Irrelevant information

Section 22 of the FOI Act permits us to provide FOI applicants with access
to edited copies of documents with irrelevant material deleted. Can you
please contact us at [12][NDIA request email] to advise whether the surnames
and contact details of NDIA staff are irrelevant to your request?

Further help

Please contact us at [13][NDIA request email] if you have any questions or need
help.

We will contact you using the email address you have provided. Please
advise us if you would prefer us to use another means of contact.

Regards

Patrick

Senior Freedom of Information Officer

Complaints Management and FOI Branch

National Disability Insurance Agency

E [14][NDIA request email]  

[15]NDIA logo

[16]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[17]Aboriginal and Torres Strait Islander flags graphic

show quoted sections