Thank you for contacting the Freedom of Information (FOI) team at the
Attorney-General’s Department (the department). We get a high volume of
emails and FOI applications and work to respond as promptly as possible.
This auto-reply email confirms your email has been delivered to the
[AGD request email] mailbox. If you have written to the department to submit an
FOI request, please consider this email to be an acknowledgement of its
receipt. 
Please note that we will only respond to emails about the Freedom of
Information Act 1982 (the FOI Act). For information on how to make a
request under the FOI Act please refer to:
https://www.ag.gov.au/rights-and-protect....
For enquiries about other matters, please refer to:
https://www.ag.gov.au/about-us/connect-u...
The statutory processing time for FOI requests is 30 days, however this
may be extended if the department needs to consult third parties or for
other reasons. If you have submitted an FOI request, the department will
write to you again within 30 days of receiving your request. This
correspondence may: 
* provide assistance to you to help you make a valid FOI request, 
* seek further information from you to help us process your request, 
* provide you with a decision on your FOI request, or 
* discuss whether an extension of time is needed to process your request.
Please do not send duplicate emails as this may cause delays to processing
times.
This FOI inbox is monitored during business hours Monday to Friday,
excluding public holidays.
You can expect our team to provide a helpful, respectful service and we
expect respectful engagement in return.
Under s 89L of the FOI Act, disrespectful, threatening or abusive language
may be an abuse of the access action process. If this happens, we may not
be able to help you or we might take steps to manage how we communicate
with you. 
If you have received this transmission in error please notify us
immediately by return e-mail and delete all copies. If this e-mail or any
attachments have been sent to you in error, that error does not constitute
waiver of any confidentiality, privilege or copyright in respect of
information in the e-mail or attachments.
If you have received this transmission in error please notify us
immediately by return e-mail and delete all copies. If this e-mail or any
attachments have been sent to you in error, that error does not constitute
waiver of any confidentiality, privilege or copyright in respect of
information in the e-mail or attachments.

Dear Glenn

Thank you for your request, which was received by the Commonwealth Attorney-General’s Department Freedom of Information (FOI) section on 24 October 2024.

As there is no Inspector of the Attorney-General's Department, we would be grateful if you could kindly clarify if your request is intended to relate to the Attorney-General's Department or to another government entity.

Kind regards

Freedom of Information & Privacy
Attorney-General’s Department
Phone: (02) 6141 6666 | Email: [AGD request email]

-----Original Message-----
From: Glenn Hamiltonshire <[FOI #12220 email]>
Sent: Thursday, 24 October 2024 12:21 PM
To: AGD FOI Requests <[AGD request email]>
Subject: FOI24/524 - Freedom of Information request - A-G Department Styke/Brand/Writing Guides

CAUTION: This email originated from outside of the organisation. Do not follow guidance, click links, or open attachments unless you recognise the sender and know the content is safe.

Dear Attorney-General's Department,

This is a Freedom of Information Request for the purposes of the Freedom of Information Act 1982.

I request access to the Style Guides/Brand Guides/Writing Guides currently used for the Inspector of the Attorney-General's Department.

Yours faithfully,

Glenn Hamiltonshire

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #12220 email]

Is [AGD request email] the wrong address for Freedom of Information requests to Attorney-General's Department? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

The Attorney-General’s Department may collect your personal information where it is reasonably necessary for, or directly related to, our functions, including those under the Freedom of Information Act 1982 (FOI Act) and the Privacy Act 1988. We may collect your name, email address and telephone number so that we can contact you about your request or privacy complaint. If your request concerns accessing or correcting your personal information, we will collect the minimum amount of evidence necessary to verify your identity. We hold personal information in accordance with the Privacy Act and our privacy policy. If you have an enquiry or complaint about your privacy, please contact the Privacy Officer on 02 6141 6666 or via e-mail [email address]. 
If you have received this email in error, please notify us immediately by return email and delete all copies. If this email or any attachments have been sent to you in error, that error does not constitute waiver of any confidentiality, privilege or copyright in respect of information in the email or attachments.

hide quoted sections

OFFICIAL
Dear Glenn,

Thank you for clarifying your request. We write to acknowledge your request, seek an extension of time for processing, and your agreement to exclude certain information from your request.

We received your FOI request on 24 October 2024 and the 30 day statutory period for processing your request commenced on the following day. The statutory due date for decision is currently Saturday 23 November 2024. Due to an increase in the number of information access applications currently being received by the department, a case officer is yet to be allocated and we therefore seek your agreement to a 30-day extension of time to process this request under s 15AA of the FOI Act. This would mean that a decision about your request would be due on Monday 23 December 2024.

If we are in a position to make a decision earlier than this date, we will endeavour to do so. The statutory period may also be extended if we need to consult third parties or for other reasons permitted under the FOI Act. We will advise you if this happens.

The department is seeking your agreement to exclude the following categories of information from the documents in your request:
- duplicates of documents that are in scope;
- personal information of members of the public;
- contact details for teams, internal to the department and other agencies
- personal information belonging to officers of the department and other government agencies.

Excluding the information listed above enables us to process your request more efficiently. If you agree to the above exclusions, the names of senior executive officers will be released where they are present in the documents and do not attract an FOI exemption. In addition, publicly available telephone numbers and email addresses will generally be released.

Please respond to this email by Friday 1 November 2024 to confirm if you agree to this extension of time and to the exclusion of the above information. If you agree to the extension, we will notify the Office of the Australian Information Commissioner (OAIC) of your agreement under s 15AA of the FOI Act, including your name and contact details.

If you would like to discuss this further please contact the FOI Team by phoning (02) 6141 6666 or emailing [AGD request email].

Kind regards,

Freedom of Information & Privacy
Attorney-General’s Department
Phone: (02) 6141 6666 | Email: [AGD request email]
OFFICIAL

-----Original Message-----
From: Glenn Hamiltonshire <[FOI #12220 email]>
Sent: Thursday, 24 October 2024 4:16 PM
To: AGD FOI Requests <[AGD request email]>
Subject: RE: FOI24/524 - Freedom of Information request - A-G Department Styke/Brand/Writing Guides

CAUTION: This email originated from outside of the organisation. Do not follow guidance, click links, or open attachments unless you recognise the sender and know the content is safe.

Dear AGD FOI Requests,

Yes I concede this was an error on my part. I was meaning to refer to the Attorney-General's Department.

~~I've been working on comparing graphics from different departments and had copied the text of another request, but must have not checked my request to make sure it was correct. Guess I should have gone to Specsavers.~~

Yours sincerely,

Glenn Hamiltonshire

-----Original Message-----

Dear Glenn

Thank you for your request, which was received by the Commonwealth Attorney-General’s Department Freedom of Information (FOI) section on 24 October 2024.

As there is no Inspector of the Attorney-General's Department, we would be grateful if you could kindly clarify if your request is intended to relate to the Attorney-General's Department or to another government entity.

Kind regards

Freedom of Information & Privacy
Attorney-General’s Department
Phone: (02) 6141 6666 | Email: [AGD request email]

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #12220 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

The Attorney-General’s Department may collect your personal information where it is reasonably necessary for, or directly related to, our functions, including those under the Freedom of Information Act 1982 (FOI Act) and the Privacy Act 1988. We may collect your name, email address and telephone number so that we can contact you about your request or privacy complaint. If your request concerns accessing or correcting your personal information, we will collect the minimum amount of evidence necessary to verify your identity. We hold personal information in accordance with the Privacy Act and our privacy policy. If you have an enquiry or complaint about your privacy, please contact the Privacy Officer on 02 6141 6666 or via e-mail [email address]. 
If you have received this email in error, please notify us immediately by return email and delete all copies. If this email or any attachments have been sent to you in error, that error does not constitute waiver of any confidentiality, privilege or copyright in respect of information in the email or attachments.

hide quoted sections

Thank you for contacting the Freedom of Information (FOI) team at the
Attorney-General’s Department (the department). We get a high volume of
emails and FOI applications and work to respond as promptly as possible.
This auto-reply email confirms your email has been delivered to the
[AGD request email] mailbox. If you have written to the department to submit an
FOI request, please consider this email to be an acknowledgement of its
receipt. 
Please note that we will only respond to emails about the Freedom of
Information Act 1982 (the FOI Act). For information on how to make a
request under the FOI Act please refer to:
https://www.ag.gov.au/rights-and-protect....
For enquiries about other matters, please refer to:
https://www.ag.gov.au/about-us/connect-u...
The statutory processing time for FOI requests is 30 days, however this
may be extended if the department needs to consult third parties or for
other reasons. If you have submitted an FOI request, the department will
write to you again within 30 days of receiving your request. This
correspondence may: 
* provide assistance to you to help you make a valid FOI request, 
* seek further information from you to help us process your request, 
* provide you with a decision on your FOI request, or 
* discuss whether an extension of time is needed to process your request.
Please do not send duplicate emails as this may cause delays to processing
times.
This FOI inbox is monitored during business hours Monday to Friday,
excluding public holidays.
You can expect our team to provide a helpful, respectful service and we
expect respectful engagement in return.
Under s 89L of the FOI Act, disrespectful, threatening or abusive language
may be an abuse of the access action process. If this happens, we may not
be able to help you or we might take steps to manage how we communicate
with you. 
If you have received this transmission in error please notify us
immediately by return e-mail and delete all copies. If this e-mail or any
attachments have been sent to you in error, that error does not constitute
waiver of any confidentiality, privilege or copyright in respect of
information in the e-mail or attachments.
If you have received this transmission in error please notify us
immediately by return e-mail and delete all copies. If this e-mail or any
attachments have been sent to you in error, that error does not constitute
waiver of any confidentiality, privilege or copyright in respect of
information in the e-mail or attachments.