Thank you for your email.

You have contacted the Freedom of Information (FOI) team of the Department
of Social Services (the department).

If your email relates to a Freedom of Information application made under
the Commonwealth Freedom of Information Act 1982 (FOI Act), the department
will respond to you as soon as practicable.

Further information about FOI is available on our website at:
[1]https://www.dss.gov.au/about-the-departm...

This email address is for applications under the FOI Act only. The
department is unable to respond to non-FOI related enquiries sent to this
email address. Any correspondence received that is not an information
access request will not be responded to or forwarded. Should you have a
query unrelated to FOI, please complete our [2]online feedback, enquiry or
compliment form on our website or direct your email to
[3][email address].  Alternatively you can contact the department by
calling 1800 634 035.

With regards

--------------------------------------------------------------------------

Freedom of Information

Government and Executive Services

Department of Social Services
E: [4][Department of Social Services request email]

The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.

We pay our respects to them and their cultures, and to Elders both past
and present.

--------------------------------------------------------------------------

References

Visible links
1. https://www.dss.gov.au/about-the-departm...
2. https://www.dss.gov.au/contact/feedback-...
3. mailto:[email address]
4. mailto:[Department of Social Services request email]

Dear Mr Big,

I refer to your email below dated 28 August 2021.

Could you please clarify if your request for information is an access
request made pursuant to the Freedom of Information Act 1982 (FOI Act).
Section 15 of the FOI Act specifically provides that it is a requirement
that the request be made in writing, stating that the request is an
application for the purposes of the FOI Act.  

We will be unable to process your access for information request until we
receive confirmation on the above. We will send you an acknowledgement of
your FOI request within 14 days of receiving this confirmation email.

If you have any questions, please feel free contact us. Our contact
details are provided below.

Yours sincerely,

--------------------------------------------------------------------------

Freedom of Information

Cabinet and FOI

Government and Executive Services

Department of Social Services
E: [1][Department of Social Services request email]

The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.

We pay our respects to them and their cultures, and to Elders both past
and present. 

--------------------------------------------------------------------------

-----Original Message-----
From: Cole Big <[FOI #7780 email]>
Sent: Saturday, 28 August 2021 3:57 PM
To: FOI <[Department of Social Services request email]>
Subject: Freedom of Information request - Website Statistics

Dear Department of Social Services,

Please provide the following statistics about your website, broken down by
financial years 2019-20 and 2020-21.

1) The total number of all visits to your website.

2) The number of site visits to your:

     a) FOI webapge

     b) FOI disclosure log webpage

     c) Information Publication Scheme (IPS) entry webpage

     d) IPS agency plan webpage

     e) privacy webpage

If you are unable to produce a document to respond to this request, please
consider providing a response under administrative access arrangements
instead.

Thanks

Cole

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[2][FOI #7780 email]

Is [3][Department of Social Services request email] the wrong address for Freedom of Information requests
to Department of Social Services? If so, please contact us using this
form:

[4]https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[5]https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
1. mailto:[Department of Social Services request email]
2. mailto:[FOI #7780 email]
3. mailto:[Department of Social Services request email]
4. https://www.righttoknow.org.au/change_re...
5. https://www.righttoknow.org.au/help/offi...

hide quoted sections

Thank you for your email.

You have contacted the Freedom of Information (FOI) team of the Department
of Social Services (the department).

If your email relates to a Freedom of Information application made under
the Commonwealth Freedom of Information Act 1982 (FOI Act), the department
will respond to you as soon as practicable.

Further information about FOI is available on our website at:
[1]https://www.dss.gov.au/about-the-departm...

This email address is for applications under the FOI Act only. The
department is unable to respond to non-FOI related enquiries sent to this
email address. Any correspondence received that is not an information
access request will not be responded to or forwarded. Should you have a
query unrelated to FOI, please complete our [2]online feedback, enquiry or
compliment form on our website or direct your email to
[3][email address].  Alternatively you can contact the department by
calling 1800 634 035.

With regards

--------------------------------------------------------------------------

Freedom of Information

Government and Executive Services

Department of Social Services
E: [4][Department of Social Services request email]

The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.

We pay our respects to them and their cultures, and to Elders both past
and present.

--------------------------------------------------------------------------

References

Visible links
1. https://www.dss.gov.au/about-the-departm...
2. https://www.dss.gov.au/contact/feedback-...
3. mailto:[email address]
4. mailto:[Department of Social Services request email]

Dear Mr Big,

Freedom of Information Request No. FOI 2122-019

I refer to your email of 4 September 2021 and your request under the
Freedom of Information Act 1982 (FOI Act) for access to documents.

In your email to the Department of Social Services (the department) on 28
August 2021, you stated as follows:

“Please provide the following statistics about your website, broken down
by financial years 2019-20 and 2020-21.

1) The total number of all visits to your website.

2) The number of site visits to your:

a)      FOI webapge

b)      FOI disclosure log webpage

c)       Information Publication Scheme (IPS) entry webpage

d)      IPS agency plan webpage

e)      privacy webpage”

The department then sent you an email on 3 September 2021 to confirm if
your above request for information is an access request made pursuant to
the FOI Act.

In response to our email, you confirmed in an email to us on 4 September
2021 that your request for information in your email of 28 August 2021 was
made pursuant to the FOI Act.  

As section 15 of the FOI Act specifically provides that it is a
requirement that the request be made in writing, stating that the request
is an application for the purposes of the FOI Act, your request was deemed
an FOI request on 4 September 2021. The 30-day statutory period for
processing your request commenced from the day after that date. You should
therefore expect a decision from us by 5 October 2021. The period of 30
days may be extended if we need to consult third parties, impose a charge
or for other reasons. We will advise you if this happens.

You will be notified of any charges in relation to your request as soon as
possible, before we process any requested documents or impose a final
charge.

Please note that information released under the FOI Act may later be
published online on our disclosure log
([1]https://www.dss.gov.au/about-the-departm...),
subject to certain exceptions.

We will contact you using the email address and phone number you provided.
Please advise if you would prefer us to use an alternative means of
contact. If you have any questions, please feel free to contact us at the
email address provided below.

Yours sincerely

Simran

--------------------------------------------------------------------------

Freedom of Information

Cabinet and FOI

Government and Executive Services

Department of Social Services
E: [2][Department of Social Services request email]

The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.

We pay our respects to them and their cultures, and to Elders both past
and present. 

--------------------------------------------------------------------------

-----Original Message-----
From: Cole Big <[FOI #7780 email]>
Sent: Saturday, 4 September 2021 1:06 PM
To: FOI <[Department of Social Services request email]>
Subject: RE: Freedom of Information request - Website Statistics
[SEC=OFFICIAL]

Hello

Yes, this is a request for the purpose of the FOI Act. However, if you do
not hold the document and cannot produce it in accordance with section 17
of the FOI Act, please consider administrative release instead.

Thanks,

Cole

-----Original Message-----

Dear Mr Big,

I refer to your email below dated 28 August 2021.

Could you please clarify if your request for information is an access

request made pursuant to the Freedom of Information Act 1982 (FOI Act).

Section 15 of the FOI Act specifically provides that it is a requirement

that the request be made in writing, stating that the request is an

application for the purposes of the FOI Act.  

We will be unable to process your access for information request until we

receive confirmation on the above. We will send you an acknowledgement of

your FOI request within 14 days of receiving this confirmation email.

If you have any questions, please feel free contact us. Our contact

details are provided below.

Yours sincerely,

--------------------------------------------------------------------------

Freedom of Information

Cabinet and FOI

Government and Executive Services

Department of Social Services

E: [1][Department of Social Services request email]

The Department of Social Services acknowledges the traditional owners of

country throughout Australia, and their continuing connection to land,

water and community.

We pay our respects to them and their cultures, and to Elders both past

and present. 

--------------------------------------------------------------------------

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #7780 email]

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
1. https://www.dss.gov.au/about-the-departm...
2. mailto:[Department of Social Services request email]

hide quoted sections

Dear Mr Big,

We refer to your request of 28 August 2021 in which you sought the
following information:

‘…statistics about your website, broken down by financial years 2019-20
and 2020-21.

1) The total number of all visits to your website.

2) The number of site visits to your:

     a) FOI webapge

     b) FOI disclosure log webpage

     c) Information Publication Scheme (IPS) entry webpage

     d) IPS agency plan webpage

     e) privacy webpage…’

On 4 September 2021 you confirmed that this request was made under section
15 of the Freedom of Information (FOI) Act, therefore a decision on your
request is currently due to you on Tuesday 5 October 2021.

The Department is in the process of consulting with third parties
regarding the information you are seeking, and is awaiting responses to
its consultations. To enable the Department to finalise its consultations
and prepare the information, we are seeking your agreement under
[1]section 15AA of the FOI Act to a small extension of 3 days to process
your request. This would make the new decision date for your request
Friday 8 October 2021.

We note that in your email of 4 September, you were open to the option of
receiving the information via administrative release instead. We are able
to release this information to you administratively, rather than under a
formal FOI process. Could you please advise if you are willing to receive
the requested information via administrative release? If you agree to
this, could you please confirm in writing that you will withdraw your FOI
request in favour of an administrative release?

We would appreciate your response regarding these two matters by close of
business Friday 1 October 2021.

Many thanks,

Freedom of Information

Cabinet and FOI

Government and Executive Services

Department of Social Services
E: [2][Department of Social Services request email]

The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.

We pay our respects to them and their cultures, and to Elders both past
and present. 

References

Visible links
1. http://www5.austlii.edu.au/au/legis/cth/...
2. mailto:[Department of Social Services request email]

Thank you for your email.

You have contacted the Freedom of Information (FOI) team of the Department
of Social Services (the department).

If your email relates to a Freedom of Information application made under
the Commonwealth Freedom of Information Act 1982 (FOI Act), the department
will respond to you as soon as practicable.

Further information about FOI is available on our website at:
[1]https://www.dss.gov.au/about-the-departm...

This email address is for applications under the FOI Act only. The
department is unable to respond to non-FOI related enquiries sent to this
email address. Any correspondence received that is not an information
access request will not be responded to or forwarded. Should you have a
query unrelated to FOI, please complete our [2]online feedback, enquiry or
compliment form on our website or direct your email to
[3][email address].  Alternatively you can contact the department by
calling 1800 634 035.

With regards

--------------------------------------------------------------------------

Freedom of Information

Government and Executive Services

Department of Social Services
E: [4][Department of Social Services request email]

The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.

We pay our respects to them and their cultures, and to Elders both past
and present.

--------------------------------------------------------------------------

References

Visible links
1. https://www.dss.gov.au/about-the-departm...
2. https://www.dss.gov.au/contact/feedback-...
3. mailto:[email address]
4. mailto:[Department of Social Services request email]

Good afternoon

We refer to your administrative access request; please see the attached
document for your attention.

Kind regards

--------------------------------------------------------------------------

Freedom of Information

Cabinet and FOI

Government and Executive Services

Department of Social Services
E: [1][Department of Social Services request email]

The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.

We pay our respects to them and their cultures, and to Elders both past
and present. 

--------------------------------------------------------------------------

References

Visible links
1. mailto:[Department of Social Services request email]