[1]FOI Letter head

 
27/06/2024

Our Ref: CS015099a

Jarred Crowe

By email: [2][FOI #11571 email]

Dear Jarred,

FREEDOM OF INFORMATION REQUEST – Acknowledgement

I refer to your request received by Department of Transport and Planning
on 27/06/2024, in which you sought access to documents under the Freedom
of Information Act 1982 (FOI Act).

Specifically, you advised you are seeking access in relation to the
following:
 

o Dear Department of Transport and Planning (DTP),

I am formally requesting access to the following documents; under FOI;

1. Reports that detail the responses and findings of the "Victorian
Public Transport Customer Experience Survey" conducted by Klein on
behalf of the DTP between 1 January 2024 and 31 May 2024. If documents
for this exact date range are not available documents for specific
groups or batches of surveys that occurred within this time frame will
be sufficient.

Valid request

We received the application fee on 27/06/2024.

Your request is valid, and we are processing it. We have 30 days from the
date we validated your request to provide you with a decision. As such,
the due date for us to make a decision on your request is 27/07/2024.

Extension of time

We may need to extend the due date if we need to consult with third
parties. Consultation is required if the document you requested contain
information relating to third parties. If we extend the time, we will
notify you and advise you of why it has been extended and by how long.
We may also request your agreement for an extension of time, if we are
unable to provide you with a decision on time.

Third Party Personal Information

To speed up the process, please let us know whether you agree not to seek
names, phone numbers, email addresses or any type of personal information
of other people contained in the documents relevant to your request. As
such, any personal information can be marked as 'Not Relevant' in the
documents we review.

Additionally, if you are seeking documents containing your personal
information, and if not already provided, please reply to this email with
a copy of documents that could verify your identity, for example, your
driver’s licence.

More information

Should you have any queries regarding this matter, please feel free to
contact us by email at [3][email address].

Yours sincerely

FOI Coordinator
Privacy and Information Access
DTP Legal | Department of Transport and Planning   

1 Spring Street,
Melbourne VIC 3000
[4][email address]
[5]dtp.vic.gov.au

 
[6]DOT FOI Footer

 

 

References

Visible links
2. mailto:[FOI #11571 email]
3. mailto:[email address]
4. mailto:[email address]
5. https://transport.vic.gov.au/
https://transport.vic.gov.au/