Dear Mr Thompson,

The Department of Veterans' Affairs (the department) has received your
request for access to information under the Freedom of Information Act
1982 (FOI Act). I note you have requested access to the following:

'...Dear Department of Veterans' Affairs, under FOI and in the public
interest I request all corrispondence between the Department of Veterans
Affairs and any Social media platform including but not limited to
Facebook, Meta, whatsapp, twitter X, regarding requests or demands to have
social media posts / comments made by veterans', families or media outlets
removed.
1. Scope - Financial Years 2022/23 and 2023/24
2. Scope - Business Areas - DVA security section, DVA media monitoring
section and the Legal Section

3. Scope Public Interest - DVA Chief Operating Officer Teena Blewitt
stated DVA does not stalk veterans social media, if this is the case no
documents within the scope of this request should be found.
4. If DVA have made formal representation to Social Media Platforms as
prescribed how many of these representations resulted in a post or comment
being removed...'

Your request was received by the department on 30 November 2024 and the
ordinary 30 day statutory period for processing your request commenced
from the day after that date.

If we are in a position to make a decision on your request earlier than
this date, we will endeavour to do so.

The statutory period may also be extended if we need to consult third
parties or for other reasons permitted under the FOI Act. We will advise
you if this happens.

Extension of Time

As DVA will be closed from 25 December 2024 to 1 January 2025 inclusive
for the holiday season, we are asking for your agreement to an extension
of time for a further 30 days to process this request under section 15AA
of the FOI Act. This would mean that your request is due on 29 January
2025.

If we are in a position to make a decision on your request earlier than
this date, we will endeavour to do so.

The statutory period may also be extended if we need to consult third
parties or for other reasons permitted under the FOI Act. We will advise
you if this happens.

Please reply by return email if you agree to this extension of time. If
you do agree we will notify the Office of the Australian Information
Commissioner (OAIC) of your agreement under section 15AA of the FOI Act. 

Charges

If the Department considers that a charge will apply to your request, you
will be notified within 14 days of an estimate of the charges that will
apply to your request for non-personal information before we process any
requested documents or impose a final charge.

Your address

The FOI Act requires that you provide us with an address that we can send
notices to. You have advised your contact address is
[1][FOI #12421 email]  . Unless you tell us
otherwise, we will send all notices and correspondence to this address.

Disclosure log

Information released under the FOI Act may be published on a disclosure
log on our website, subject to certain exceptions. These exceptions
include where publication of personal, business, professional or
commercial information would be unreasonable.

Further assistance

If you have any questions about your request, please email
[2][DVA request email]

Yours sincerely

Kevin| Information Access Officer

Position 62373493

Information Access Unit

Client and Information Access Branch

Ministerial, Communication & Engagement Division

Department of Veterans’ Affairs

1800 VETERAN (1800 838 372)

[3][DVA request email]

[4]www.dva.gov.au 

References

Visible links
1. mailto:[FOI #12421 email]
2. mailto:[DVA request email]
3. mailto:[DVA request email]
4. http://www.dva.gov.au/