Thank you for your email.  Please accept this automatic reply as
confirmation the Information Access Unit (IAU) has received your email.

Please note the IAU is currently experiencing a high volume of requests. 
We are working as quickly as possible to process your request.  We
appreciate your patience.

Dear Mr Ashmore,

The Department of Veterans' Affairs (the department) has received your
request for access to information under the Freedom of Information Act
1982 (FOI Act). I note you have requested access to the following:

'...I am seeking for each of the last 5 calendar or financial years the
following information.

:  Number of veterans referred to Police for unacceptable behaviour to DVA
staff.

:  The number of veterans charged by Police, and

:  The number of veterans convicted...’

Your request was received by the department on 4 December 2023 and the
ordinary 30 day statutory period for processing your request commenced
from the day after that date.

Extension of Time

Due to an increase in the number of information access applications
currently being received by the department, we are asking your agreement
to an extension of time for a further 30 days to process this request
under section 15AA of the FOI Act. This would mean that your request is
due on 2 February 2024.

If we are in a position to make a decision on your request earlier than
this date, we will endeavour to do so.

The statutory period may also be extended if we need to consult third
parties or for other reasons permitted under the FOI Act. We will advise
you if this happens.

Please reply by return email if you agree to this extension of time. If
you do agree we will notify the Office of the Australian Information
Commissioner (OAIC) of your agreement under section 15AA of the FOI Act.

Charges

The department will advise you if a charge is payable to process your
request and the amount of any such charge as soon as practicable. No
charge is payable for providing a person with their own personal
information.

Your address

The FOI Act requires that you provide us with an address that we can send
notices to. You have advised your contact address is
[1][FOI #10946 email] . Unless you tell us
otherwise, we will send all notices and correspondence to this address.

Disclosure log

Information released under the FOI Act may be published on a disclosure
log on our website, subject to certain exceptions. These exceptions
include where publication of personal, business, professional or
commercial information would be unreasonable.

Further assistance

If you have any questions about your request, please email
[2][DVA request email]

We look forward to receiving your response to our request for your
agreement to process your request under Administrative Access
arrangements. 

Yours sincerely

Graham | Information Access Officer

Position Number : 62210944

Information Access Unit I Client Access and Rehab Branch

Client Engagement and Support Services Division

Department of Veterans’ Affairs

(P) 1800 838 372

e [3][email address]

[4]www.dva.gov.au

[5]cid:image002.png@01D7B6E3.69D49590[6]cid:image003.png@01D7B6E3.69D49590[7]cid:image004.png@01D7B6E3.69D49590[8]cid:image005.png@01D7B6E3.69D49590

[9]cid:image005.jpg@01D8E9DA.F8F2BE70

[10]cid:image006.jpg@01D8E9DA.F8F2BE70

References

Visible links
1. mailto:[FOI #10946 email]
2. mailto:[DVA request email]
3. mailto:[email address]
4. http://www.dva.gov.au/
5. https://www.facebook.com/DVAAus
6. https://twitter.com/DVAAus
7. https://au.linkedin.com/company/australi...
8. https://www.youtube.com/DVATVAus

Dear Mr Ashmore,

Thank you for your information access request LEX 63163.

Please find attached my decision letter and document relating to your
request.

Kind regards,

Frankie| a/g Senior Information Access Officer

Position 62373489

Information Access Unit  I Client Access and Rehabilitation Branch

Client Engagement and Support Services Division

Department of Veterans’ Affairs

[DVA request email]

www.dva.gov.au 

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