Thank you for your email. We appreciate you taking the time to write to
us.

Responses will usually be provided within 20 days.

We will respond to you where we have information that may help you, or you
have asked a question about your rights or obligations under the energy
laws and rules. If this is not the case, we will record the information
you have provided, but you may not receive a response.

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Hello Alex
 
Thanks for getting in touch. There is a defined process for requesting any
documents through Freedom of Information, which must be lodged through the
ACCC. The following link will provide this information to you.
 
[1]https://www.aer.gov.au/freedom-of-inform...
 
Regards
Ross
Contacts Team
Australian Energy Regulator
 
[2]Description: Description: EME logo [3]Description: Description: AER
logo
 
[4]energymadeeasy.gov.au | [5]aer.gov.au
 
The AER acknowledges the traditional owners and custodians of Country
throughout Australia and recognises their continuing connection to the
land, sea and community. We pay our respects to them and their cultures;
and to their Elders past, present and future.
P Please consider the environment before printing this email
 
 
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IMPORTANT: This email from the Australian Energy Regulator (AER), and any
attachments to it, may contain information that is confidential and may
also be the subject of legal, professional or other privilege. If you are
not the intended recipient, you must not review, copy, disseminate,
disclose to others or take action in reliance on, any material contained
within this email. If you have received this email in error, please let
the AER know by reply email to the sender informing them of the mistake
and delete all copies from your computer system. For the purposes of the
Spam Act 2003, this email is authorised by the AER www.aer.gov.au

References

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5. http://www.aer.gov.au/