Social media policy
Dear Department of Immigration and Border Protection,
I request the following documents:
1. Current social media policy of the department, which covers departmental use and/or private use by employees in an individual capacity.
2. Any guidance material which is available for employees to make informed decisions about their social media use.
I note that any requests for extensions will not be entertained.
Yours faithfully,
Dwayne Brewski
**This is an automated response. Please do not respond to this email**
Information updated 17 November 2015
IMPORTANT INFORMATION
Your email has been received by the Department of Immigration and Border
Protection’s Freedom of Information (FOI) Section. This response is
verification that we have received your email. Please be aware that if
your query is addressed by this email, you will not receive a further
individual response. Please do not send duplicate emails as this may
cause delays in processing.
If your request is a valid FOI request, the Department will contact you to
acknowledge your request. Please be aware that there has been a
significant increase in the number of FOI requests received and there may
be delays in the processing of your request.
Please note that the Department’s FOI Section does not process the
following types of requests:
Notification of Change in Circumstances
The FOI Section does not process these forms. You should resubmit Form
1022 to the office where you lodged your visa application or to the
nearest office of the Department.
Notification of incorrect answers
The FOI Section does not process these forms. You should resubmit Form
1023 to the office where you lodged your visa application or to the
nearest office of the Department.
Australian Citizenship Enquiries
The Department has an administrative process to assist individuals with
this type of request. Please complete form 119, by clicking on the
following link:
[1]http://www.border.gov.au/Forms/Documents...
You may return the completed form and attachments to the Department by
mail. Please refer to page 8 of form 119 for details on where to send your
request.
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this type of request. Please complete form 1359, by clicking on the
following link:
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You may return the completed form to the Department either by mail; or in
person, to your nearest office. Please refer to page 1 and 2 for details
on where to send your request.
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this type of request. Please complete form 1194, by clicking on the
following link:
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or fax. Please refer to page 1 for details on where to send your request.
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If your enquiry is about visas, trade, or is general in nature, and does
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If your request does not relate directly to a Freedom of Information
request, and alternative contact details have been provided above, your
email will not be actioned by the FOI Section.
Yours Sincerely
FOI Helpdesk
Freedom of Information Section
Department of Immigration and Border Protection
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Dear Mr Brewski
Acknowledgement of Freedom of Information Access request
This email refers to an access request received under the Freedom of Information Act 1982 (the FOI Act) on 15 April 2016 seeking access to:
1. Current social media policy of the department, which covers departmental use and/or private use by employees in an individual capacity, and
2. Any guidance material which is available for employees to make informed decisions about their social media use.
Your request has been allocated FOI request number FA 16/04/01254. Please include your FOI request number in all correspondence with the Freedom of Information Section.
Processing times
The statutory time allowed under the FOI Act for processing requests is 30 days. Requests are generally processed in the order in which they are received. The Department notes you have declined to agree to an extension of time under section 15AA of the FOI Act.
Exclusion of non-SES staff personal details and SES telephone contact details
The Department’s policy is to exclude the personal details of officers not in the Senior Executive Service (SES), as well as the mobile and work telephone numbers of SES staff, contained in documents that fall within scope of an FOI request. If you require names and contact details of non-SES officers, or direct telephone numbers of SES staff, please inform us so the decision maker may consider your request. Otherwise we will take it that you agree to that information being excluded from the scope of your request.
Publication of document
Where documents are released to you in response to your request, the Department may be required to publish these documents on its website within 10 working days in accordance with section 11C of the FOI Act. Publication will not be required where the documents contain personal or business affairs information.
Contacting the FOI Section
If you wish to discuss your access request you may contact the FOI Section using the details provided below.
Contacting the Department
You can contact us with an enquiry in a number of ways including by email, through our website, by telephone, through our Service Centres or offices around the world, or in person. In Australia you can call 13 18 81 between 9am and 4pm Monday to Friday. Details on submitting a webform, or contacting our offices outside Australia are available on our website at www.border.gov.au.
With kind regards
Freedom of Information Section
Information Management Branch | Corporate Services Division
Department of Immigration and Border Protection
E| [email address]
Please consider the environment before printing this email
Dear Mr Brewski
FOI request: FA 16/04/01254; ADF2016/16398
I refer to your FOI request received on 15 April 2016.
This email is to advise you of my decision that you are liable to pay a charge in respect of the processing of your FOI request in accordance with section 29 of the FOI Act. Please see the attached notice for further information.
Timeframe to respond
The FOI Act provides you with 30 days to respond, in writing, to this notice, which is close of business Thursday, 26 May 2016.
How to pay:
Details on how to make a payment to the Department are included in the notice. Please ensure that you include your FA reference number with your payment. If this information is not included with your payment details it may delay the processing of your request.
With kind regards
Freedom of Information Section
Information Management Branch | Corporate Services Division
Department of Immigration and Border Protection
E| [email address]
Please consider the environment before printing this email
Dear FOI officer,
FOI Request: FA 16/04/01254
File Number: ADF2016/16398
I refer to your charges notice dated 26 April 2016.
I seek your consideration to not impose charges for the reasons I outline below.
Firstly, it is unclear why it would take an employee of the department 1.22 hours to identify the relevant documents. Common sense suggests these documents ought to be readily at-hand for any departmental employee seeking such information. If a charge is to be imposed, I suggest a 10 minute search period would be acceptable.
Secondly, I am of the opinion it is in the public interest to see how public service agencies influence, or attempt to influence, the behaviour of employees outside the work place.
Yours sincerely,
James Smith
Good morning Mr Smith
I refer to your email of 2 May 2016, in which you have sought a review of the charges imposed in relation to FOI request FA 16/04/01254.
I note that the applicant in that particular request is Dwayne Brewski. Before the Department is able to consider a request for a review of charges that have been issued to Mr Brewski, the Department will require evidence that you have been instructed to act on behalf of Mr Brewski. Alternatively, Mr Brewski may wish to make submissions in relation to a review of charges on his own behalf.
With kind regards
Freedom of Information Section
Information Management Branch | Corporate Support Division
Department of Immigration and Border Protection
E| [email address]
Please consider the environment before printing this email
Dear FOI,
I confirm Mr James Smith is authorised to act on my behalf in relation to this FOI request.
Please process the review of charges.
Yours sincerely,
Dwayne Brewski
UNCLASSIFIED
Our references: FA 16/04/01254; ADF2016/16398
Dear Mr Smith
I am writing in regards to the FOI request from Dwayne Brewski, whom you
represent, for access to the following documents:
(1) current social media policy of the department, which covers
departmental use and/or private use by employees in an individual capacity
(2) any guidance material which is available for employees to make
informed decisions about their social media use.
On 2 May 2016 you wrote to the Department outlining your contention to
the charges assessment. I have made a decision in respect of the amount of
charge payable in relation to your request. Please see the attached
decision notice for further information.
In accordance with s.31 of the FOI Act the legislated processing time for
your request remains suspended. Please refer to the attached notice for
further details, including advice on when the processing period for your
request would resume.
Timeframe to respond
The Department provides you with 30 days to respond, in writing, to this
decision notice, which is close of business Wednesday 15 June 2016.
This is consistent with the Information Commissioner Guidelines (Part 4 –
Charges for providing access).
How to pay:
Details on how to make a payment to the Department are included in the
notice. Please ensure that you include your FA Reference number and advise
whether you wish to pay the deposit or the full amount. If this
information is not included with your payment details it may delay the
processing of your request.
The payment can be paid by cheque, money order, credit card or Electronic
Funds Transfer (EFT). If you choose to pay via EFT or send your payment
via post, please notify the FOI Section at [1][email address].
Review of decision
A decision under s.29(8) of the FOI Act is a reviewable decision. Please
see the attached decision notice for further details.
Yours sincerely
Marianne Nolte-Crimp
FOI Officer | Freedom of Information Section
Information Management Branch | Corporate Support Division
Corporate Group
Department of Immigration and Border Protection
E: [2][email address]
UNCLASSIFIED
Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
DIBP respects your privacy and has obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
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2. mailto:[email address]
UNCLASSIFIED
Our references: FA 16/04/01254 ; ADF2016/16398
Dear Mr Smith
I am writing in regards to the FOI request from Mr Dwayne Brewski, whom
you represent, who is seeking access to the following documents:
(1) current social media policy of the department, which covers
departmental use and/or private use by employees in an individual capacity
(2) any guidance material which is available for employees to make
informed decisions about their social media use.
On 2 May 2016 you wrote to the Department outlining your contention to
the charges assessment.
I have made a decision in respect of the amount of charge payable in
relation to your request. Please see the attached decision notice for
further information.
In accordance with s.31 of the FOI Act the legislated processing time for
your request remains suspended. Please refer to the attached notice for
further details, including advice on when the processing period for your
request would resume.
Timeframe to respond
The Department provides you with 30 days to respond, in writing, to this
decision notice, which is close of business Wednesday 15 June 2016. This
is consistent with the Information Commissioner Guidelines (Part 4 –
Charges for providing access).
How to pay:
Details on how to make a payment to the Department are included in the
notice. Please ensure that you include your FA Reference number and advise
whether you wish to pay the deposit or the full amount. If this
information is not included with your payment details it may delay the
processing of your request.
The charge can be paid by cheque, money order, credit card or Electronic
Funds Transfer (EFT). If you choose to pay via EFT or send your payment
via post, please notify the FOI Section at [1][email address].
Review of decision
A decision under s.29(8) of the FOI Act is a reviewable decision. Please
see the attached decision notice for further details.
Yours sincerely
Marianne Nolte-Crimp
FOI Officer | Freedom of Information Section
Department of Immigration and Border Protection
E: [2][email address]
UNCLASSIFIED
Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
DIBP respects your privacy and has obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
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2. mailto:[email address]
Dear Ms Nolte-Crimp,
I encourage the department to release the requested information without charge, as has been the case for the majority of APS agencies to whom this request has been sent.
Otherwise, I request an internal review into your decision to charge for the requested information.
Yours sincerely,
James Smith
UNCLASSIFIED
Our references: FA 16/04/01254-R1; ADF2016/16398
Dear Mr Smith
I am writing in regards to the FOI request from Mr Dwayne Brewski, whom
you represent. The request is seeking access to the following documents:
(1) current social media policy of the department, which covers
departmental use and/or private use by employees in an individual capacity
(2) any guidance material which is available for employees to make
informed decisions about their social media use.
I refer to your email dated 13 June 2016. Please accept this email as the
acknowledgement that the Department has received the request for an
internal review of the charges decision for FA 16/04/01254
For future reference please note the new FA reference number of FA
16/04/01254-R1 for your internal review.
The standard processing time for an internal review is 30 days. Your
request will be allocated to a review officer who will contact you
shortly.
Regards
Janelle Raineri
Assistant Director | Freedom of Information Section
Information Management Branch | Corporate Services Division
Corporate Group
Department of Immigration and Border Protection
P: 02 6264 1580
E: [email address]
Please note I am out of the office from 2:30 PM
UNCLASSIFIED
Our references: FA 16/04/01254-R1; ADF2016/16398
Dear Mr Smith
Thank you for your request for an internal review of the charges decision
for FA 16/04/01254 received on Monday, 13 June 2016.
Please note the new references for your internal review at the top of this
email for future reference.
The standard processing time of an internal review is 30 days.
Regards
Murray
Murray Woodford
Information Management Branch
Corporate Services Division
Department of Immigration and Border Protection
Telephone: 02 6264 1733
Email: [1][email address]
UNCLASSIFIED
Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
DIBP respects your privacy and has obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
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UNCLASSIFIED
Our references: FA 16/04/01254-R1; ADF2016/16398
Dear Mr Smith
I note you act for Mr Brewski on this matter.
I refer to Mr Brewski's FOI review request dated on 13 June 2016, seeking the following:
I encourage the department to release the requested information without charge, as has been the case for the majority of APS agencies to whom this request has been sent.
Otherwise, I request an internal review into your decision to charge for the requested information.
The Department has made a decision on this request. Please see attached the signed decision letter and decision record.
This request has now been closed.
As with your previous FOI Internal Review concerning processing charges, I will ask the processing officer for your original request to contact you and provide you with the payment details for this matter.
Yours sincerely
Murray
Murray Woodford
Information Management Branch
Corporate Services Division
Department of Immigration and Border Protection
Email: [email address]
UNCLASSIFIED
Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. DIBP respects your privacy and has obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this email.
UNCLASSIFIED
Dear Mr Brewski,
I'm writing to advise that I've now taken carriage of your FOI request,
and I'll be coordinating the rest of the process.
At this stage, your request has essentially reverted to the stage it was
at before your email requesting the charges review. Should you wish to
proceed, then the previous payment details remain correct. I can provide
these again if you would like.
Regards,
Brad Collins
Freedom of Information Officer
Information Management Branch
Department of Immigration and Border Protection
(02) 6264 2110 | [1][email address]
UNCLASSIFIED
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the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
DIBP respects your privacy and has obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
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UNCLASSIFIED
Dear Mr Brewski,
I am writing to follow up my email of 6 July 2016 regarding your FOI
request, and to seek your guidance on whether you with to continue
processing of your request.
· On 26 April 2016 you were sent a charge notice, which provided
30 days to respond.
· On 10 May 2016 you provided authorisation to Mr James Smith to
request a review of charges. This suspended the charge period with 16 days
remaining.
· On 5 July 2016 the internal review of your charge contention was
finalised, which resumed the charge period, providing a new date of 21
July 2016 for your response.
If I don’t hear from you by 21 July 2016, then I will consider this as
your intention to withdraw your request, as detailed in the charges notice
sent to you on 26 April 2016. Please note that this date is flexible; if
you would like more time to consider your options, then I am happy to
extend the consultation period, but you will need to let me know.
If you have any questions, please don’t hesitate to get in touch.
Regards,
Brad Collins
Freedom of Information Officer
Information Management Branch
Department of Immigration and Border Protection
Email: [1][email address]
UNCLASSIFIED
Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
DIBP respects your privacy and has obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
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UNCLASSIFIED
Dear Mr Brewski,
I am writing to correct an error in my previous email.
After a review of charges is completed, a new 30-day period for
contemplating the charge begins. As such, you have 30 days from 5 July
2016 to make a decision on whether to pay the charge for your FOI request
– making the new due date 4 August 2016 (not 21 July as I had previously
stated).
I apologise for any inconvenience my error has caused. Please feel free to
get in touch if you have any questions or wish to discuss your request.
Regards,
Brad Collins
Freedom of Information Officer
Information Management Branch
Department of Immigration and Border Protection
Email: [1][email address]
UNCLASSIFIED
From: FOI
Sent: Tuesday, 12 July 2016 11:11 AM
To: [FOI #1824 email]
Subject: FOI request FA 16/04/01254 [SEC=UNCLASSIFIED]
UNCLASSIFIED
Dear Mr Brewski,
I am writing to follow up my email of 6 July 2016 regarding your FOI
request, and to seek your guidance on whether you with to continue
processing of your request.
· On 26 April 2016 you were sent a charge notice, which provided
30 days to respond.
· On 10 May 2016 you provided authorisation to Mr James Smith to
request a review of charges. This suspended the charge period with 16 days
remaining.
· On 5 July 2016 the internal review of your charge contention was
finalised, which resumed the charge period, providing a new date of 21
July 2016 for your response.
If I don’t hear from you by 21 July 2016, then I will consider this as
your intention to withdraw your request, as detailed in the charges notice
sent to you on 26 April 2016. Please note that this date is flexible; if
you would like more time to consider your options, then I am happy to
extend the consultation period, but you will need to let me know.
If you have any questions, please don’t hesitate to get in touch.
Regards,
Brad Collins
Freedom of Information Officer
Information Management Branch
Department of Immigration and Border Protection
Email: [2][email address]
UNCLASSIFIED
Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
DIBP respects your privacy and has obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
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Dear Mr Brad Collins,
I have made the requested payment of $18.30 via EFT to the account as per your 26 April letter.
I note the FA reference you have given includes the forward slash character which was not allowed by my bank, so I have replaced "/" with ".".
Additionally, the account name you have given was too long for by bank to process so it has been truncated. If you do not receive the funds within the next few days, please contact me and I will follow up with my bank.
Finally, as Locutus Sum has pointed out in the comments on the 'Right to Know' page for this FOI request, I ask the DIBP reconsider how requests of this nature are handled in future. In particular, consider whether it would have been in the public interest to have released the requested information in the first instance. The correspondence resulting from my request to review charges, and the work involved in confirming payment, will clearly cost the department more than the funds I have now transferred.
I look forward to the reading the requested information.
Yours sincerely
James Smith
UNCLASSIFIED
Hi,
Please find attached receipt for account number 12321
Regards,
Vicki Jarmaine
Financial Operations Branch | Finance Division
Department of Immigration and Border Protection
Telephone: 02 6264 2841
Email: [1][email address]
UNCLASSIFIED
Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
DIBP respects your privacy and has obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
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UNCLASSIFIED
Hi,
Please find attached receipt for account number 12321
Regards,
Vicki Jarmaine
Financial Operations Branch | Finance Division
Department of Immigration and Border Protection
Telephone: 02 6264 2841
Email: [1][email address]
UNCLASSIFIED
Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
DIBP respects your privacy and has obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
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1. mailto:[email address]
UNCLASSIFIED
Our references: FA 16/04/01254; ADF2016/16398
Dear Mr Brewski,
I refer to your FOI request received on 15 April 2016, seeking access to
the following:
1) current social media policy of the department, which covers
departmental use and/or private use by employees in an individual capacity
2) any guidance material which is available for employees to make
informed decisions about their social media use.
The Department has made a decision on this request. Please see attached
the signed decision letter, decision record, schedule of documents and
documents released under the FOI Act.
This request has now been closed.
Regards,
Brad Collins
Freedom of Information Officer
Information Management Branch
Department of Immigration and Border Protection
Email: [1][email address]
UNCLASSIFIED
Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
DIBP respects your privacy and has obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
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Locutus Sum left an annotation ()
I can see from the other requests made by the applicant for "Social Media Policy" that almost every other agency says, "Yes. Here is the document you want. There is no charge." It is not so for the Department of Immigration and Border Protection.
In my opinion the response of the agency is a disgrace.