Thank you for your email which will be sent to the relevant Council
service team within the next two business days. 

For urgent enquiries please contact our Customer Service Team on 02 9392
5000. 

If your enquiry relates to a life-threatening emergency, please call
Triple Zero (000) and request either police, fire, or ambulance.

To enable faster allocation of your email to the correct Council service
area, please consider using our wide range of online services ‘[1]Get it
Done Online’ in future.  These include:

·         Request for service

·         Make a payment

·         Lodge an application

·         Report an issue.

Yours sincerely

Melanie Gurney​​​​
Senior Manager, Customer Experience and Service Transformation
p  [2]+61 2 9392 5000   e  [3][Inner West Council request email]    

References

Visible links
1. http://www.innerwest.nsw.gov.au/getitdone
2. file:///tmp/tel:+61%202%209392%205744
3. mailto:[Inner West Council request email]

Dear Right to Know

Thank you for your Access to Information (GIPA) request received on 04
September 2024.

We are currently receiving a very high volume of requests. Your request
has been forwarded to the relevant Council area and a member of the Right
to Information team will contact you when processing of the Access to
Information (GIPA) request has commenced.

If you have any further enquiries please get in touch with the customer
service team on
02 9392 5000 quoting the reference number above.

Yours sincerely

Julian Sakarai

Acting Senior Manager Governance and Risk

Ph: 02 9392 5698

If you would like this information supplied in another language or format,
please contact these free community services:

• Free language interpreter via TIS National: 13 14 50

• Voice Relay: 1300 555 727

• TTY: 133 677

• SMS Relay: 0423 677 767

--EmailIdentifier---eyJJSWQiOiI3OGFlMTJjOS1kOWRjLTQ0M2QtODEzNS01ZDNkMzQ0NTA5MzQiLCJIIjoiISFIQWVHZDVVSUhkTWwvOFRrRkFiTEw2In0=---EmailIdentifier--

Dear Miss Anonymous

Thank you for your information access application regarding retail strip
on Darling Street Rozelle between No. 698 and No.710-712, the detail of
the request is reproduced below:

Either from the last financial year or year 2024 which ever is convenient
to IWC.

Either whole year total or grouped by months reflecting seasonal
variances.

Please provide statistics about complaints made within the below retail
strip that includes:

698 Darling St, Rozelle 2039 - Or Sexy Nails
700 Darling St, Rozelle 2039 - Or Palace of North India, Rozelle
702 Darling St, Rozelle 2039 - Or Sir Reuben Cafe
704 Darling St, Rozelle 2039 - Or Noffs Op Shop
706 Darling St, Rozelle 2039 - Or Cellarbrations Rozelle Bottle Shop
708 Darling St, Rozelle 2039 - Or Anglicare Op Shop
710-712 Darling St, Rozelle 2039 - Or Foodworks Rozelle Grocery
440 & 445 Bus Stop - Darling St before Belmore St - At 700 Darling St

I am mainly looking for the air pollution and footpath related complaints
and I have asked NSW Health for their Smoke-free enforcement relating to
the area.

Do you have handy snapshot that can sub-categorise totals on:

a) Total number of complaints
b) Type of complaint
c) Was resolution provided or council unable to action
d) Which month or day

I would like to include the local council complaint statistics in the
benchmark and to provide some numbers as to enforcement need &
effectiveness in the area.

Council does not hold any complaints for the subject site, the retail
strip on Darling Street Rozelle, between No. 698 and No.710-712, and bus
stop at No. 700. There were no complaints concerning air pollution or
complaints related to the footpath lodged by the public for calendar year
2023.  (01/01/23 to 31/12/23).   

Kind regards,

Craig.

Craig Hollands (he/him/his)​​​​
​Information Access Officer
p  [1]+61 2 9392 5860   e  [2][email address]
[3]Inner West Council
We acknowledge that this land area traditionally belonged to the Gadigal
and Wangal peoples of the Sydney Basin.
[4]Built Environment Awards
​
​

References

Visible links
1. file:///tmp/tel:+61%202%209392%205860
2. mailto:[email address]
3. https://www.innerwest.nsw.gov.au/
4. https://www.innerwest.nsw.gov.au/emailca...