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IMPORTANT INFORMATION

 

Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section. Please note that we will only action and
respond to FOI requests and other matters relating to the Freedom of
Information Act 1982.

 

If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request. Please do not send duplicate emails
as this may cause delays in processing times.

 

For matters not relating to the Freedom of Information Act 1982, please
refer to the information below to assist in the resolution of your
enquiry.

 

General information regarding travelling to Australia

Information for visitors to Australia can be found [1]here.

Information regarding potential visa options can be found [2]here.

 

Request for a copy of your Visa Refusal or Visa Grant letter

If you have lost or misplaced correspondence regarding your Visa Refusal
or Visa Grant, or you wish to confirm the authenticity of your Visa
Refusal or Visa Grant, you should contact the office where you lodged your
visa application. 

Details of our offices located around the world can be found [3]here.

 

Queries regarding your current Visa status

You can check your visa details and conditions on the Department’s Visa
Entitlement Verification Online (VEVO) portal.  If you do not have the
necessary reference numbers to access the VEVO portal, you should contact
the office where you lodged your visa application for further information.

 

Refund of Visa fees

If you are seeking a refund of fees associated with your Visa, you should
contact the office where you lodged your visa application.  Details of our
offices located around the world can be found [4]here.

 

Making a Visa application

Registered migration agents are authorised to provide immigration advice
or assistance, including advice regarding the lodgement of visa
applications. Further information on migration agents may be found
[5]here.  Please note that the Department is unable to assist you in this
regard.

 

If you are experiencing technical difficulties in lodging your visa
application through ImmiAccount, you should submit your concerns through
the ImmiAccount Technical Support Form, which is accessible [6]here.

 

Australian Citizenship

If you are seeking evidence of your Australian Citizenship, you should
complete Form 119, which can be found [7]here.  Details on where to send
your completed form may be found on page 8 of the Form.  This form will
not be actioned by the FOI Section.

 

Information on how to apply for Australian citizenship, information for
Australian citizens and Australian Citizenship Day can be found [8]here.

 

Movement Records/Travel History

If you are seeking evidence of your own travel movements/history you
should complete Form 1359, which can be found [9]here. Details on where to
send your request may be found on page 1 and 2 of the Form. This request
will not be actioned by the FOI Section.

 

Superannuation – Evidence of Immigration Status

If you are seeking evidence of your own immigration status for
superannuation purposes, you should complete Form 1194, which can be found
[10]here. Details on where to send your completed form may be found on
page 1 of the Form. This request will not be actioned by the FOI Section.

 

Update Passport Details

Information on how to update your address or passport details can be found
[11]here.

 

Notification of Change in Circumstances

If you have lodged a visa application and your circumstances have changed,
you should submit [12]Form 1022 to the office where you lodged your visa
application. Details of our offices located around the world can be found
[13]here. The FOI Section does not process these forms. 

 

Notification of incorrect answers

If you wish to correct answers that you have provided to the Department
either:

·         in a visa application

·         on a passenger card or

·         in response to a notice given to you by the Department inviting
you to comment on possible non-compliance with an obligation to correct
incorrect information

You should submit [14]Form 1023 to the Department. Details of our offices
located around the world can be found [15]here. The FOI Section does not
process these forms. 

 

Duty Free concessions

Information relating to duty free concessions can be found [16]here.

 

General Enquiries

If you have a question, which has not been answered above, and which is
about visa, citizenship, travel or trade, including bringing goods in and
out of Australia, please refer to our general enquiries web form [17]here.

 

 

Thank you

 

Information updated 8 January 2018

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. http://www.border.gov.au/Trav/Visi
2. http://www.border.gov.au/Trav/Visa-1
3. http://www.border.gov.au/about/contact/o...
4. http://www.border.gov.au/about/contact/o...
5. https://www.mara.gov.au/
6. https://www.border.gov.au/Trav/Visa/Immi...
7. http://www.border.gov.au/Forms/Documents...
8. http://www.border.gov.au/Trav/Citi
9. http://www.border.gov.au/FormsAndDocumen...
10. http://www.border.gov.au/Forms/Documents...
11. http://www.border.gov.au/Lega/Lega/Form/...
12. http://www.border.gov.au/Forms/Documents...
13. http://www.border.gov.au/about/contact/o...
14. http://www.border.gov.au/Forms/Documents...
15. http://www.border.gov.au/about/contact/o...
16. http://www.border.gov.au/Trav/Ente/Duty-...
17. http://www.border.gov.au/about/contact/m...

UNCLASSIFIED

In reply please quote:

FOI Request:         FA 18/06/00688

File Number:          ADF2018/90435

Dear Ms O'Reilly

Acknowledgement of Freedom of Information Access request

I refer to your correspondence received on 15 June 2018 seeking access to
documents held by the Department of Home Affairs (the Department) under
the Freedom of Information Act 1982 (the FOI Act).

Please note that on 20 December 2017 the Home Affairs Portfolio, including
the Department of Home Affairs, was formally established. A request for
access to documents held by the Department of Home Affairs will be limited
to documents held by the Department, and will not include documents held
by other agencies within the wider Home Affairs portfolio, which remain
separate agencies for the purposes of the FOI Act.

You have requested access to the following:

The current immigration contract to manage the detention centres in
Australia between the Department and SERCO.

Your request was received by the Department on 15 June 2018 and has been
allocated FOI request number FA 18/06/00688. Please include your FOI
request number in all correspondence with the Freedom of Information
Section.

Timeframe for receiving your decision

The statutory timeframe for processing a request is 30 days from the date
upon which your application was received by the Department.

Exclusion of non-SES staff personal details and SES telephone contact
details

The Department’s policy is to exclude the personal details of officers not
in the Senior Executive Service (SES), as well as the mobile and work
telephone numbers of SES staff, contained in documents that fall within
scope of an FOI request. If you require names and contact details of
non-SES officers, or direct telephone numbers of SES staff, please inform
us so the decision maker may consider your request. Otherwise we will take
it that you agree to that information being excluded from the scope of
your request.

Publication of document

Where documents are released to you in response to your request, the
Department may be required to publish these documents on its website
within 10 working days in accordance with section 11C of the FOI Act.
Publication will not be required where the documents contain personal or
business affairs information.

Contacting the FOI Section

Should you wish to discuss your request you may contact the FOI Section at
[1][DIBP request email].

 

Sarah Ingram

Administration Officer | Freedom of Information Section

FOI, Privacy and Records Management

Productivity and Compliance Division | Corporate and Enabling Group

Department of Home Affairs
UNCLASSIFIED

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[DIBP request email]

UNCLASSIFIED

In reply please quote:

FOI Request:         FA 18/06/00688

File Number:          ADF2018/90435

 

 

Dear Ms O'Reilly

 

I refer to your correspondence received on 15 June 2018 seeking access to
documents held by the Department of Home Affairs (the Department) under
the Freedom of Information Act 1982 (the FOI Act).

 

As you may remember, you requested to access the following:

The current immigration contract to manage the detention centres in
Australia between the Department and SERCO.

 

I wish to advise you that the document you are seeking to access was
released under the FOI Act by the Department in relation to FOI request FA
16/10/00977 on 1 June 2017. To access the decision record and the document
that was released for FOI request FA 16/10/00977, please refer to the
Department’s 2017 FOI disclosure log at
[1]https://www.homeaffairs.gov.au/about/acc....

 

Given that the document you are seeking to access is accessible via the
Department’s disclosure log, the Department wishes to seek your agreement
to withdraw this request. If you would agree to withdraw this request, it
would be appreciated if you could advise the Department of this by this
Friday, 22 June 2018.

 

Kind regards,

 

Sarah Ingram
Freedom of Information Section

FOI, Privacy and Records Branch
Corporate Services Division | Corporate and Enabling Group
Department of Home Affairs
E: [2][DIBP request email]

UNCLASSIFIED

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. https://www.homeaffairs.gov.au/about/acc...
2. mailto:[DIBP request email]

UNCLASSIFIED

In reply please quote:

FOI Request:         FA 18/06/00688

File Number:          ADF2018/90435

 

 

Dear Ms O'Reilly

 

I refer to my email below seeking your agreement to withdraw FOI request
FA 18/06/00688 on the basis that requested information is currently
accessible on the Department’s disclosure log.

 

As the FOI Section has not yet received a response from you, the
Department will proceed to finalise this request. If you have any
questions or concerns regarding this, please contact the FOI Section by
email at [1][DIBP request email] by no later than close of business this
Wednesday, 27 June 2018.

 

Kind regards,

 

Sarah Ingram
Freedom of Information Section

FOI, Privacy and Records Branch
Corporate Services Division | Corporate and Enabling Group
Department of Home Affairs
E: [2][DIBP request email]

 

From: FOI
Sent: Monday, 18 June 2018 2:52 PM
To: '[FOI #4645 email]'
<[3][FOI #4645 email]>
Subject: HPRM: FOI request - References: FA 18/06/00688; ADF2018/90435
[SEC=UNCLASSIFIED]

 

UNCLASSIFIED

In reply please quote:

FOI Request:         FA 18/06/00688

File Number:          ADF2018/90435

 

 

Dear Ms O'Reilly

 

I refer to your correspondence received on 15 June 2018 seeking access to
documents held by the Department of Home Affairs (the Department) under
the Freedom of Information Act 1982 (the FOI Act).

 

As you may remember, you requested to access the following:

The current immigration contract to manage the detention centres in
Australia between the Department and SERCO.

 

I wish to advise you that the document you are seeking to access was
released under the FOI Act by the Department in relation to FOI request FA
16/10/00977 on 1 June 2017. To access the decision record and the document
that was released for FOI request FA 16/10/00977, please refer to the
Department’s 2017 FOI disclosure log at
[4]https://www.homeaffairs.gov.au/about/acc....

 

Given that the document you are seeking to access is accessible via the
Department’s disclosure log, the Department wishes to seek your agreement
to withdraw this request. If you would agree to withdraw this request, it
would be appreciated if you could advise the Department of this by this
Friday, 22 June 2018.

 

Kind regards,

 

Sarah Ingram
Freedom of Information Section

FOI, Privacy and Records Branch
Corporate Services Division | Corporate and Enabling Group
Department of Home Affairs
E: [5][DIBP request email]

UNCLASSIFIED

UNCLASSIFIED

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[DIBP request email]
2. mailto:[DIBP request email]
3. mailto:[FOI #4645 email]
4. https://www.homeaffairs.gov.au/about/acc...
5. mailto:[DIBP request email]

UNCLASSIFIED

In reply please quote:

FOI Request:         FA 18/06/00688

File Number:          ADF2018/90435

 

 

Dear Ms O'Reilly

 

I refer to my email below seeking your agreement to withdraw FOI request
FA 18/06/00688 on the basis that requested information is currently
accessible on the Department’s disclosure log.

 

As the FOI Section has not yet received a response from you, the
Department will proceed to finalise this request. If you have any
questions or concerns regarding this, please contact the FOI Section by
email at [1][DIBP request email] by no later than close of business this
Wednesday, 27 June 2018.

 

Kind regards,

 

Sarah Ingram
Freedom of Information Section

FOI, Privacy and Records Branch
Corporate Services Division | Corporate and Enabling Group
Department of Home Affairs
E: [2][DIBP request email]

 

From: FOI
Sent: Monday, 18 June 2018 2:52 PM
To: '[FOI #4645 email]'
<[3][FOI #4645 email]>
Subject: HPRM: FOI request - References: FA 18/06/00688; ADF2018/90435
[SEC=UNCLASSIFIED]

 

UNCLASSIFIED

In reply please quote:

FOI Request:         FA 18/06/00688

File Number:          ADF2018/90435

 

 

Dear Ms O'Reilly

 

I refer to your correspondence received on 15 June 2018 seeking access to
documents held by the Department of Home Affairs (the Department) under
the Freedom of Information Act 1982 (the FOI Act).

 

As you may remember, you requested to access the following:

The current immigration contract to manage the detention centres in
Australia between the Department and SERCO.

 

I wish to advise you that the document you are seeking to access was
released under the FOI Act by the Department in relation to FOI request FA
16/10/00977 on 1 June 2017. To access the decision record and the document
that was released for FOI request FA 16/10/00977, please refer to the
Department’s 2017 FOI disclosure log at
[4]https://www.homeaffairs.gov.au/about/acc....

 

Given that the document you are seeking to access is accessible via the
Department’s disclosure log, the Department wishes to seek your agreement
to withdraw this request. If you would agree to withdraw this request, it
would be appreciated if you could advise the Department of this by this
Friday, 22 June 2018.

 

Kind regards,

 

Sarah Ingram
Freedom of Information Section

FOI, Privacy and Records Branch
Corporate Services Division | Corporate and Enabling Group
Department of Home Affairs
E: [5][DIBP request email]

UNCLASSIFIED

UNCLASSIFIED

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[DIBP request email]
2. mailto:[DIBP request email]
3. mailto:[FOI #4645 email]
4. https://www.homeaffairs.gov.au/about/acc...
5. mailto:[DIBP request email]