You have contacted the Freedom of Information Team at the Commonwealth
Department of Education (the department).  If your email relates to a
Freedom of Information (FOI) application made under the Freedom of
Information Act 1982 (Cth) (FOI Act), the department will respond as soon
as possible.

This email address is only for applications for access to documents under
the FOI Act.  The department is unable to respond to non-FOI related
enquiries sent to this email address, and accordingly, emails sent to this
email address that are not FOI related will not be responded to or
forwarded.

CRICOS Codes

If you are seeking information relating to the Commonwealth Register of
Institutions and Courses for Overseas Students (CRICOS), information about
Australian education providers offering courses to people studying in
Australia on student visas and the courses offered, including CRICOS
codes, is available at [1]http://cricos.education.gov.au//. Monthly CRICOS
data exports are available at [2]https://data.gov.au/data/dataset/cricos. 
The department is unable to respond to non-FOI related CRICOS enquiries
sent to this email address.

Non-FOI Enquiries

If you have a non-FOI related enquiry for the department, you can contact
the department by using the online enquiry form at
[3]https://www.education.gov.au/about-us/co....

Regards,

Freedom of Information Team
Department of Education

Notice:
The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient, any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 566 046 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments. 

References

Visible links
1. http://cricos.education.gov.au/
2. https://data.gov.au/data/dataset/cricos
3. https://www.education.gov.au/about-us/co...

Dear Megan

Thank you for your FOI request. You have contacted the Australian Government Department of Education (the department).

The administration and operation of schools is a state or territory government responsibility. Noting this, it appears from the scope of this request that you may have intended to direct it to the Victorian Department of Education and not the department.

Information about how to contact the Victorian Department of Education about freedom of information requests is available at https://www.vic.gov.au/freedom-informati....

Noting the above, the department will take no further action in relation to your request and will consider your request to be withdrawn, unless you advise us otherwise by COB Monday 7 October 2024.

Please do not hesitate to contact [email address] if you have any questions.

Kind regards

Freedom of Information Team
Australian Government Department of Education
Email: [email address]
www.education.gov.au

-----Original Message-----
From: Megan <[FOI #12101 email]>
Sent: Monday, September 30, 2024 1:00 PM
To: Education - FOI <[Department of Education request email]>
Subject: Freedom of Information request - School Complaints

**************************************************************************
CAUTION: This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe.
**************************************************************************

Dear Department of Education,

Please can you release data on all complaints (captured by the STAR case management system) submitted from 2014 to 2024, for Melbourne Schools?
The fields of data to include: name of school, number of complaints, by year, by type of school.

I recognise that there are 22,509 records on the STAR system, but the STAR system should be able to automatically count these.

Yours faithfully,
Megan King

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #12101 email]

Is [Department of Education request email] the wrong address for Freedom of Information requests to Department of Education? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
Notice:

The information contained in this email message and any attached files may be confidential information, and may also be the subject of legal professional privilege. If you are not the intended recipient, any use, disclosure or copying of this email is unauthorised. If you received this email in error, please notify the sender by contacting the department's switchboard on 1300 566 046 during business hours (8:30am - 5pm Canberra time) and delete all copies of this transmission together with any attachments.

hide quoted sections

You have contacted the Freedom of Information Team at the Commonwealth
Department of Education (the department).  If your email relates to a
Freedom of Information (FOI) application made under the Freedom of
Information Act 1982 (Cth) (FOI Act), the department will respond as soon
as possible.

This email address is only for applications for access to documents under
the FOI Act.  The department is unable to respond to non-FOI related
enquiries sent to this email address, and accordingly, emails sent to this
email address that are not FOI related will not be responded to or
forwarded.

CRICOS Codes

If you are seeking information relating to the Commonwealth Register of
Institutions and Courses for Overseas Students (CRICOS), information about
Australian education providers offering courses to people studying in
Australia on student visas and the courses offered, including CRICOS
codes, is available at [1]http://cricos.education.gov.au//. Monthly CRICOS
data exports are available at [2]https://data.gov.au/data/dataset/cricos. 
The department is unable to respond to non-FOI related CRICOS enquiries
sent to this email address.

Non-FOI Enquiries

If you have a non-FOI related enquiry for the department, you can contact
the department by using the online enquiry form at
[3]https://www.education.gov.au/about-us/co....

Regards,

Freedom of Information Team
Department of Education

Notice:
The information contained in this email message and any attached files may
be confidential information, and may also be the subject of legal
professional privilege. If you are not the intended recipient, any use,
disclosure or copying of this email is unauthorised. If you received this
email in error, please notify the sender by contacting the department's
switchboard on 1300 566 046 during business hours (8:30am - 5pm Canberra
time) and delete all copies of this transmission together with any
attachments. 

References

Visible links
1. http://cricos.education.gov.au/
2. https://data.gov.au/data/dataset/cricos
3. https://www.education.gov.au/about-us/co...