Requesting pdf timetables of nsw trainlink coach and train services.

Paul Brown made this Government Information (Public Access) request to NSW Trains

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear NSW Trains,

Hello,

i would like to obtain current pdf timetables of nsw trainlink regional train and coach services as provided on https://transportnsw.info/routes/nsw-tra... to enable me to create a timetable similar to https://drive.google.com/file/d/1AHVQCLJ...

Yours faithfully,

Paul Brown

GIPA/Right to Information and Privacy Office, NSW Trains

This email is no longer attended, please direct your enquiry to:

TfNSW Information and Privacy Unit

Email: [1][email address]

Phone: (02) 8202 3768

--------------------------------------------------------------------------

This email (including any attachments) may contain confidential and/or
legally privileged information and is intended only to be read or used by
the addressee(s). If you have received this email in error, please notify
the sender by return email, delete this email and destroy any copy. Any
use, distribution, disclosure or copying of this email by a person who is
not the intended recipient is not authorised.

Views expressed in this email are those of the individual sender, and are
not necessarily the views of Transport for NSW, Department of Transport or
any other NSW government agency. Transport for NSW and the Department of
Transport assume no liability for any loss, damage or other consequence
which may arise from opening or using an email or attachment.
Please visit us at http://www.transport.nsw.gov.au or
http://www.transportnsw.info

References

Visible links
1. mailto:[email address]?subject=How%20to%20make%20an%20application%20under%20the%20GIPA%20Act

hide quoted sections

Sent request to NSW Trains again, using a new contact address.

Information, NSW Trains

Thank you for contacting the Information & Privacy Unit, Transport for
NSW.

This Unit is responsible for managing requests for access to information
under the:

* Government Information (Public Access) Act, and

* Privacy and Personal Information Protection Act.

For more information about matters relating to this legislation can be
found at [1]Access to NSW Government Transport Information (GIPA)

If your email relates to a request for information under either of the
above Acts, we will respond in due course.

If your enquiry relates to any other matter, please direct it to the
appropriate area:

+------------------------------------------------------------------------------+
| General transport enquiries | |
| | [2]Transport Info website – 131 500 |
| * Fares and ticketing | |
| | [3]Feedback form |
| * Complaints or compliments | |
|-------------------------------+----------------------------------------------|
| OPAL | Phone - 136 725 |
|-------------------------------+----------------------------------------------|
| School Student Transport | Phone - 131 500 |
| Scheme | |
|-------------------------------+----------------------------------------------|
| Taxi Transport Subsidy Scheme | Phone - 131 500 or Toll free - 1800 623 724 |
|-------------------------------+----------------------------------------------|
| | Phone - 02 9891 8888 or Toll free: 1800 227 |
| Taxi licensing | 774 |
| | |
| | [4]Feedback form |
|-------------------------------+----------------------------------------------|
| Bus licensing | Phone - 131 500 |
|-------------------------------+----------------------------------------------|
| | [5]Roads & [6]Maritime Services – (Roads) |
| | 13 22 13 & (Maritime) 13 12 36 |
| | |
| Corporate switchboard phone | [7]Transport for NSW -  02 8202 2200 |
| numbers and website addresses | |
| | [8]Sydney Trains -  131 500 |
| | |
| | [9]State Transit Authority  - 131 500 |
|-------------------------------+----------------------------------------------|
| TMC CCTV requests | [10]Feedback form – 02 8396 1400 |
|-------------------------------+----------------------------------------------|
| | Manager, Network Operations |
| | |
| | Transport Management Centre |
| Traffic Light Phasing | |
| | PO Box 1625 |
| | |
| | Strawberry Hills NSW 2012 |
|-------------------------------+----------------------------------------------|
| Motor Vehicle Accidents/ | [11]Motor Vehicle/Vessel Accidents - 02 6640 |
| Vessel Accidents – Request | 2821 |
| from a Solicitor | |
+------------------------------------------------------------------------------+

 

This email is intended only for the addressee and may contain confidential
information. If you receive this email in error please delete it and any
attachments and notify the sender immediately by reply email. Transport
for NSW takes all care to ensure that attachments are free from viruses or
other defects. Transport for NSW assume no liability for any loss, damage
or other consequences which may arise from opening or using an attachment.

P Consider the environment. Please don't print this e-mail unless really
necessary.

References

Visible links
1. http://www.transport.nsw.gov.au/content/...
2. https://transportnsw.info/#/
3. https://transportnsw.info/contact-us/fee...
4. https://transportnsw.info/contact-us/fee...
5. http://www.rta.nsw.gov.au/cgi-bin/index....
6. http://www.maritime.nsw.gov.au/contactus...
7. http://www.transport.nsw.gov.au/contact
8. http://www.sydneytrains.info/contact_us/
9. http://www.statetransit.info/contact-us....
10. https://transportnsw.info/contact-us/fee...
11. http://www.rms.gov.au/about/access-to-in...

Information, NSW Trains

Dear Mr Brown

As the information you requested has not been released as yet, you will need to apply for the information formally.

Please complete the attached link:

https://www.transport.nsw.gov.au/about-u...

I have been advise that the timetable is scheduled to be released soon if you would like to wait.

Regards

Enza

Enza Kursun
Manager
Information Access Unit
Legal, Privacy & Information Access Branch
People and Corporate Services
Transport for NSW

T 02 8202 3862
Upper Ground 18 Lee Street Chippendale NSW 2008

Use public transport... plan your trip at transportnsw.info
Get on board with Opal at opal.com.au

-----Original Message-----
From: Paul Brown [mailto:[FOI #4809 email]]
Sent: Monday, 17 September 2018 10:44 AM
To: Information
Subject: Government Information (Public Access) request - Requesting pdf timetables of nsw trainlink coach and train services.

Dear NSW Trains,

Hello,

i would like to obtain current pdf timetables of nsw trainlink regional train and coach services as provided on https://transportnsw.info/routes/nsw-tra... to enable me to create a timetable similar to https://drive.google.com/file/d/1AHVQCLJ...

Yours faithfully,

Paul Brown

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #4809 email]

Is [NSW Trains request email] the wrong address for Government Information (Public Access) requests to NSW Trains? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

This email is intended only for the addressee and may contain confidential information. If you receive this email in error please delete it and any attachments and notify the sender immediately by reply email. Transport for NSW takes all care to ensure that attachments are free from viruses or other defects. Transport for NSW assume no liability for any loss, damage or other consequences which may arise from opening or using an attachment.

P Consider the environment. Please don't print this e-mail unless really necessary.
This email is intended only for the addressee and may contain confidential information. If you receive this email in error please delete it and any attachments and notify the sender immediately by reply email. Transport for NSW takes all care to ensure that attachments are free from viruses or other defects. Transport for NSW assume no liability for any loss, damage or other consequences which may arise from opening or using an attachment.

P Consider the environment. Please don't print this e-mail unless really necessary.

hide quoted sections

Dear Information,

Hello,

just would like to know what is happening with this request.

I see that the timetables have been updated.

Yours sincerely,

Paul Brown

Information, NSW Trains

Thank you for contacting the Information & Privacy Unit, Transport for
NSW.

This Unit is responsible for managing requests for access to information
under the:

* Government Information (Public Access) Act, and

* Privacy and Personal Information Protection Act.

For more information about matters relating to this legislation can be
found at [1]Access to NSW Government Transport Information (GIPA)

If your email relates to a request for information under either of the
above Acts, we will respond in due course.

If your enquiry relates to any other matter, please direct it to the
appropriate area:

+------------------------------------------------------------------------------+
| General transport enquiries | |
| | [2]Transport Info website – 131 500 |
| * Fares and ticketing | |
| | [3]Feedback form |
| * Complaints or compliments | |
|-------------------------------+----------------------------------------------|
| OPAL | Phone - 136 725 |
|-------------------------------+----------------------------------------------|
| School Student Transport | Phone - 131 500 |
| Scheme | |
|-------------------------------+----------------------------------------------|
| Taxi Transport Subsidy Scheme | Phone - 131 500 or Toll free - 1800 623 724 |
|-------------------------------+----------------------------------------------|
| | Phone - 02 9891 8888 or Toll free: 1800 227 |
| Taxi licensing | 774 |
| | |
| | [4]Feedback form |
|-------------------------------+----------------------------------------------|
| Bus licensing | Phone - 131 500 |
|-------------------------------+----------------------------------------------|
| | [5]Roads & [6]Maritime Services – (Roads) |
| | 13 22 13 & (Maritime) 13 12 36 |
| | |
| Corporate switchboard phone | [7]Transport for NSW -  02 8202 2200 |
| numbers and website addresses | |
| | [8]Sydney Trains -  131 500 |
| | |
| | [9]State Transit Authority  - 131 500 |
|-------------------------------+----------------------------------------------|
| TMC CCTV requests | [10]Feedback form – 02 8396 1400 |
|-------------------------------+----------------------------------------------|
| | Manager, Network Operations |
| | |
| | Transport Management Centre |
| Traffic Light Phasing | |
| | PO Box 1625 |
| | |
| | Strawberry Hills NSW 2012 |
|-------------------------------+----------------------------------------------|
| Motor Vehicle Accidents/ | [11]Motor Vehicle/Vessel Accidents - 02 6640 |
| Vessel Accidents – Request | 2821 |
| from a Solicitor | |
+------------------------------------------------------------------------------+

 

This email is intended only for the addressee and may contain confidential
information. If you receive this email in error please delete it and any
attachments and notify the sender immediately by reply email. Transport
for NSW takes all care to ensure that attachments are free from viruses or
other defects. Transport for NSW assume no liability for any loss, damage
or other consequences which may arise from opening or using an attachment.

P Consider the environment. Please don't print this e-mail unless really
necessary.

References

Visible links
1. http://www.transport.nsw.gov.au/content/...
2. https://transportnsw.info/#/
3. https://transportnsw.info/contact-us/fee...
4. https://transportnsw.info/contact-us/fee...
5. http://www.rta.nsw.gov.au/cgi-bin/index....
6. http://www.maritime.nsw.gov.au/contactus...
7. http://www.transport.nsw.gov.au/contact
8. http://www.sydneytrains.info/contact_us/
9. http://www.statetransit.info/contact-us....
10. https://transportnsw.info/contact-us/fee...
11. http://www.rms.gov.au/about/access-to-in...

Information, NSW Trains

Dear Mr Brown,

There is now a new Transport website https://opendata.transport.nsw.gov.au/ that might have the information you after.

Otherwise you will need to apply for the information formally.

An Access Application can lodge online: https://www.transport.nsw.gov.au/about-u....

Regards,

Information Access Unit
Legal, Privacy & Information Access
People and Corporate Services
Transport for NSW

T 02 8202 3768
Upper Ground 18 Lee Street Chippendale NSW 2008

Use public transport... plan your trip at transportnsw.info

-----Original Message-----
From: Paul Brown [mailto:[FOI #4809 email]]
Sent: Thursday, 18 October 2018 9:07 AM
To: Information
Subject: RE: Government Information (Public Access) request - Requesting pdf timetables of nsw trainlink coach and train services.

Dear Information,

Hello,

just would like to know what is happening with this request.

I see that the timetables have been updated.

Yours sincerely,

Paul Brown

-----Original Message-----

Dear Mr Brown

As the information you requested has not been released as yet, you will need to apply for the information formally.

Please complete the attached link:

https://www.transport.nsw.gov.au/about-u...

I have been advise that the timetable is scheduled to be released soon if you would like to wait.

Regards

Enza

Enza Kursun
Manager
Information Access Unit
Legal, Privacy & Information Access Branch
People and Corporate Services
Transport for NSW

T 02 8202 3862
Upper Ground 18 Lee Street Chippendale NSW 2008

Use public transport... plan your trip at transportnsw.info
Get on board with Opal at opal.com.au

-------------------------------------------------------------------

-----Original Message-----
From: Paul Brown [mailto:[FOI #4809 email]]
Sent: Monday, 17 September 2018 10:44 AM
To: Information
Subject: Government Information (Public Access) request - Requesting pdf timetables of nsw trainlink coach and train services.

Dear NSW Trains,

Hello,

i would like to obtain current pdf timetables of nsw trainlink regional train and coach services as provided on https://transportnsw.info/routes/nsw-tra... to enable me to create a timetable similar to https://drive.google.com/file/d/1AHVQCLJ...

Yours faithfully,

Paul Brown

Please use this email address for all replies to this request:
[FOI #4809 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

This email is intended only for the addressee and may contain confidential information. If you receive this email in error please delete it and any attachments and notify the sender immediately by reply email. Transport for NSW takes all care to ensure that attachments are free from viruses or other defects. Transport for NSW assume no liability for any loss, damage or other consequences which may arise from opening or using an attachment.

P Consider the environment. Please don't print this e-mail unless really necessary.

hide quoted sections

Locutus Sum left an annotation ()

I have marked this request to say that some of the information has been provided by the agency. The reason for marking it this way is because the agency has told the applicant how to find the information online. I do not think that this was really a GIPA request; the applicant just wanted some help to know where to find the timetables.

Paul Brown left an annotation ()

Locutus, I was hoping that transport for nsw would provide me with PDF Timetables of all train and coach services and when they used to have individual service pdf for each train service in a zip file. If it’s easy for the uk what do they know site https://www.whatdotheyknow.com/request/t... and https://www.whatdotheyknow.com/user/paul... why can’t it happen here.

What’s the point of this site if we have awkward GIPA laws? https://www.righttoknow.org.au/user/paul...

Just would like to create something like this featuring the regional timetables https://drive.google.com/file/d/1sPFecN2...