Request for standards or guidelines Australian Postal Corporation uses to investigate a missing parcel whilst in transit
Dear Australian Postal Corporation,
Could you please make available the standards or guidelines used or followed in investigating a missing parcel or article of post lost in transit but still in the care of Australia Post?
Given Australia Post has recently lost a valuable parcel, would your organisation please waiver any FoI charges as a gesture of goodwill and a willingness to be open and accountable.
Yours faithfully,
Hashim Carey
We acknowledge receipt of your Freedom of Information (FOI) request below.
In accordance with the provisions of the FOI Act (Cth) 1982 we will advise
you of our decision within 30 days of receipt of your request. Australia
Post is committed to providing our customers with excellent service. If we
can assist you in any way please telephone 13 13 18 or visit our website.
The information contained in this email communication may be proprietary,
confidential or legally professionally privileged. It is intended
exclusively for the individual or entity to which it is addressed. You
should only read, disclose, re-transmit, copy, distribute, act in reliance
on or commercialise the information if you are authorised to do so.
Australia Post does not represent, warrant or guarantee that the integrity
of this email communication has been maintained nor that the communication
is free of errors, virus or interference.
If you are not the addressee or intended recipient please notify us by
replying direct to the sender and then destroy any electronic or paper
copy of this message. Any views expressed in this email communication are
taken to be those of the individual sender, except where the sender
specifically attributes those views to Australia Post and is authorised to
do so.
Please consider the environment before printing this email.
Dear Australian Postal Corporation,
Could you please update me on the status of my request?
Yours sincerely,
Hashim Carey
Hi Hashim
I do not review my own decisions, it has been passed on that area of the business and can take up to 30 days.
A response is due no later than 6 March 2015.
Thanks
Alicia
-----Original Message-----
From: Hashim Carey [mailto:[FOI #872 email]]
Sent: Saturday, 14 February 2015 8:52 AM
To: foi
Subject: Re: Automatic reply: Freedom of Information request - Request for standards or guidelines Australian Postal Corporation uses to investigate a missing parcel whilst in transit
Dear Australian Postal Corporation,
Could you please update me on the status of my request?
Yours sincerely,
Hashim Carey
-----Original Message-----
We acknowledge receipt of your Freedom of Information (FOI) request below.
In accordance with the provisions of the FOI Act (Cth) 1982 we will advise
you of our decision within 30 days of receipt of your request. Australia
Post is committed to providing our customers with excellent service. If we
can assist you in any way please telephone 13 13 18 or visit our website.
The information contained in this email communication may be proprietary,
confidential or legally professionally privileged. It is intended
exclusively for the individual or entity to which it is addressed. You
should only read, disclose, re-transmit, copy, distribute, act in reliance
on or commercialise the information if you are authorised to do so.
Australia Post does not represent, warrant or guarantee that the integrity
of this email communication has been maintained nor that the communication
is free of errors, virus or interference.
If you are not the addressee or intended recipient please notify us by
replying direct to the sender and then destroy any electronic or paper
copy of this message. Any views expressed in this email communication are
taken to be those of the individual sender, except where the sender
specifically attributes those views to Australia Post and is authorised to
do so.
Please consider the environment before printing this email.
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Australia Post is committed to providing our customers with excellent service. If we can assist you in any way please telephone 13 13 18 or visit our website.
The information contained in this email communication may be proprietary, confidential or legally professionally privileged. It is intended exclusively for the individual or entity to which it is addressed. You should only read, disclose, re-transmit, copy, distribute, act in reliance on or commercialise the information if you are authorised to do so. Australia Post does not represent, warrant or guarantee that the integrity of this email communication has been maintained nor that the communication is free of errors, virus or interference.
If you are not the addressee or intended recipient please notify us by replying direct to the sender and then destroy any electronic or paper copy of this message. Any views expressed in this email communication are taken to be those of the individual sender, except where the sender specifically attributes those views to Australia Post and is authorised to do so.
Please consider the environment before printing this email.
Dear Australia Post,
could you please respond to this request separately as they are indeed two different requests.
Yours sincerely,
Hashim Carey