Request for processes surrounding ending service agreements with SIL Providers.
Dear National Disability Insurance Agency,
Can I please be provided relevant NDIA documents that outline the processes for SDA Providers to follow when a particpant request has been made to end a service agreement with a SIL Provider.
Please include relevant tender agreements that may impact the process between SIL and SDA Providers that need to be considered in this process to end an agreement.
Yours faithfully,
Vic Howie
Thank you for contacting the National Disability Insurance Agency (NDIA).
Freedom of Information
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Further information about FOI is available on our website:
[1]https://www.ndis.gov.au/about-us/policie...
Please contact us at [2][NDIA request email] if you have any questions or
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If you are an NDIS participant and you are seeking access to your own
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Information Access (PIA) process.
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Warm regards
NDIA FOI Team
Email: [6][email address]
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References
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1. https://www.ndis.gov.au/about-us/policie...
2. mailto:[NDIA request email]
3. https://www.ndis.gov.au/about-us/policie...
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]
Dear Victoria Howie
Thank you for your request for information.
Please find attached correspondence in relation to your request. If you
require the attachment in a different format, please let us know.
We will process your request as quickly as possible. We will also keep in
regular contact with you, especially if there's any delay. At this stage,
you can expect to hear from us on or before 17 May 2021.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Kind regards
Freedom of Information Officer
Parliamentary, Ministerial & FOI Branch
Government Division
National Disability Insurance Agency
[2]Title: NDIS delivered by the National Disability Insurance Agency
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IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
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References
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1. mailto:[NDIA request email]
Dear Victoria Howie
Thank you for your request for information.
The Freedom of Information Act 1982 (FOI Act) provides a person a legally
enforceable right to obtain access to documents; however, the FOI Act does
not impose an obligation on a Commonwealth entity to provide documents
already in the public domain, or otherwise publicly accessible.
We have undertaken reasonable searches and identified that the documents
you are seeking are publicly available.
For your convenience, I provide here links to the public documents you are
seeking access to:
· [1]Making a service agreement | NDIS
· [2]NDIS Quality and Safeguards Commission website
· [3]ACCC website
I also note that the NDIA is not a party to service agreements between
providers and participants. If this request relates to your personal
circumstances, you may wish to discuss this with your planner or contact
phone our call centre on 1800 800 110 which operates Monday to Friday
between 9:00am and 5:00pm.
Given the documents and information you are seeking are publicly
available, we are closing your request.
Please contact us at [4][NDIA request email] if you have any questions.
Kind regards
Freedom of Information Officer
Parliamentary, Ministerial and FOI Branch
Government Division
National Disability Insurance Agency
E: [5][NDIA request email]
[6]NDIA
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
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IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************
References
Visible links
1. https://www.ndis.gov.au/participants/wor...
2. https://www.ndiscommission.gov.au/
3. https://www.accc.gov.au/
4. mailto:[NDIA request email]
5. mailto:[NDIA request email]