Request for copy of a noise pollution assessment
Dear Shoalhaven City Council,
Re: Council Reference: 9623E (D17/398773)
My Reference: MERIT497491
In response to a complaint from a neighbour about the noise our air conditioner was making Council conducted some tests at the neighbour's house on 20th October 2017. I was initially told that our air conditioner was compliant and not causing undue noise. Apparently the neighbour challenged the findings and consequently I was then told that the noise levels produced by our air conditioner were in breech of the noise pollution guidelines.
In two letters to Ms Thelma Marr, Senior Environmental Officer with Council, (12th December 2017 and 18th January 2018) I have requested to be supplied with copies of all documents pertaining to this testing. To date we have had no response to the request in the letters.
Consequently, I now wish to make a formal application for access to the materials in relation to this testing.
Yours faithfully,
Peter O'Donnell
46 Barden Close
Callala Bay 2540
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Shoalhaven City Council
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Hello Mr O'Donnell
I refer to your below request for information and advise you I have emailed the Senior Environmental Officer, Thelma Marr and requested this information on your behalf. Unfortunately, she is away until next Monday so I will follow-up with her on Tuesday. I work Tuesday, Wednesday and Thursday weekly.
Apologies that it has taken time for this information to be released to you. If you have any further queries you can contact me on 4429 3530 or this email address.
Kind regards
Diana
Diana Lord
Information Officer Governance
Shoalhaven City Council
02 4429 3530
Bridge Rd (PO Box 42) Nowra NSW 2541
[email address]
www.shoalhaven.nsw.gov.au
-----Original Message-----
From: Peter O'Donnell [mailto:[FOI #4367 email]]
Sent: Thursday, 8 February 2018 9:34 AM
To: Council Email <[email address]>
Subject: Government Information (Public Access) request - Request for copy of a noise pollution assessment
Dear Shoalhaven City Council,
Re: Council Reference: 9623E (D17/398773) My Reference: MERIT497491
In response to a complaint from a neighbour about the noise our air conditioner was making Council conducted some tests at the neighbour's house on 20th October 2017. I was initially told that our air conditioner was compliant and not causing undue noise. Apparently the neighbour challenged the findings and consequently I was then told that the noise levels produced by our air conditioner were in breech of the noise pollution guidelines.
In two letters to Ms Thelma Marr, Senior Environmental Officer with Council, (12th December 2017 and 18th January 2018) I have requested to be supplied with copies of all documents pertaining to this testing. To date we have had no response to the request in the letters.
Consequently, I now wish to make a formal application for access to the materials in relation to this testing.
Yours faithfully,
Peter O'Donnell
46 Barden Close
Callala Bay 2540
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Hello Peter
I refer to your below request for information relating to the noise
complaint for your air-conditioner in October 2017. I have been in contact
with Thelma Maher who has provided the below information. I have also
attached copies of the original sound level testing and the subsequent
sound level testing. Thelma’s email below should explain what the issue
was with the first sound test.
If you require any further information, please let me know. I am at
Council Tuesday, Wednesday and Thursday weekly.
Kind regards
Diana
Diana Lord
Information officer Governance
Shoalhaven City Council
02 4429 3530
Bridge Rd (PO Box 42) Nowra NSW 2541
[1][email address]
[2]www.shoalhaven.nsw.gov.au
[3]cid:image001.png@01D03B07.BBC42C30
From: Thelma Marr
Sent: Monday, 19 February 2018 4:33 PM
To: Diana Lord <[email address]>
Subject: RE: Government Information (Public Access) request - Request for
copy of a noise pollution assessment
Hi Di,
Here are the documents as per the information request:
1. D17/347336 – this was the original sound level meter measurements
that were taken – the method used was correct – however the method to
calculate the final average noise levels was incorrect.
2. D17/398773- a letter was sent to the owner of the air conditioner
(Mr O’Connell) stating that the measurements were incorrect. This was in
response to the complainant requesting a review of the method of
calculation.
3. D18/56254 – recalculation documents utilising the same data but the
correct method of calculation. This manual method was utilised due to the
noise meter programme being incompatible with Council’s upgraded systems –
this has now been rectified.
I am aware that the owner has conducted works to the air conditioner to
rectify the issue – Env Services would be happy to go out and conduct
another noise assessment if required. As we have not heard from the
complainant the assumption is that the issue has been resolved with the
work conducted on the unit.
Please let me know if there is anything else.
Thanks for your patience,
Thelma
Thelma Marr
Senior Environmental Health Officer
Shoalhaven City Council
02 4429 3445 | 0434 317 561
[4][email address]
[5]www.shoalhaven.nsw.gov.au
[6]cid:image001.png@01D03B07.BBC42C30
-------- Original message --------
From: Diana Lord <[7][email address]>
Date: 14/02/2018 11:52 (GMT+10:00)
To: Thelma Marr <[8][email address]>
Subject: FW: Government Information (Public Access) request - Request for
copy of a noise pollution assessment
Hello Thelma
I have received the below request relating to D17/398773 (9623E). If the
information is available, can you please provide it to me so I can review
prior to responding to the applicant. As the applicant initially requested
this information in mid-December last year, can you please prioritise this
response if possible.
Thanks Thelma, much appreciated.
Kind regards
Diana
-----Original Message-----
From: Peter O'Donnell
[[9]mailto:[FOI #4367 email]]
Sent: Thursday, 8 February 2018 9:34 AM
To: Council Email <[10][email address]>
Subject: Government Information (Public Access) request - Request for copy
of a noise pollution assessment
Dear Shoalhaven City Council,
Re: Council Reference: 9623E (D17/398773) My Reference: MERIT497491
In response to a complaint from a neighbour about the noise our air
conditioner was making Council conducted some tests at the neighbour's
house on 20th October 2017. I was initially told that our air conditioner
was compliant and not causing undue noise. Apparently the neighbour
challenged the findings and consequently I was then told that the noise
levels produced by our air conditioner were in breech of the noise
pollution guidelines.
In two letters to Ms Thelma Marr, Senior Environmental Officer with
Council, (12th December 2017 and 18th January 2018) I have requested to be
supplied with copies of all documents pertaining to this testing. To date
we have had no response to the request in the letters.
Consequently, I now wish to make a formal application for access to the
materials in relation to this testing.
Yours faithfully,
Peter O'Donnell
46 Barden Close
Callala Bay 2540
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[11][FOI #4367 email]
Is [12][Shoalhaven City Council request email] the wrong address for Government
Information (Public Access) requests to Shoalhaven City Council? If so,
please contact us using this form:
[13]https://www.righttoknow.org.au/change_re...
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[14]https://www.righttoknow.org.au/help/offi...
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
This message may contain both confidential and privileged information intended only for the addressee named above.
If you have received this email in error, please notify the sender immediately then destroy the original message.
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