Thank you for contacting the Information Access Unit of Transport for NSW.
This unit responds to requests for information under the Government
Information (Public Access) Act 2009 (GIPA Act).

More information about this legislation can be found at  [1]Access to NSW
Government Information  

If your enquiry relates to any other matter, please direct it to one of
the following areas:  

  
Complaints
and [2]Click here to find the
Feedback    form to submit  

   
Corporate
switchboard   
phone
number and 02 8202 [3]Contact
website 2200   us   
link  
   
   
General
feedback [4]Feedback form  
form  
General [5]Transport
transport 131 500   Info website  
enquiries  
Motor
Vehicle
Accidents/
Vessel 02 6640 [6]Webpage  
Accidents – 2821  
Request
from a
Solicitor  
OPAL   13  67 25   [7]OPAL Info  
School Via mail    For email
Student enquiries fill
Transport PO Box K659 in
Scheme   Haymarket the [8]Feedback
NSW 1240   form  
Manager, Network
Operations  

Traffic Transport Management
Light Centre  
Phasing 
PO Box 1625  

Strawberry Hills NSW 2012  
Transport
Management
Centre   02 8396 [9]Feedback
1400   form  
CCTV
requests  

Kind regards,  

Information Access Unit  

Legal, Privacy & Internal Audit 

Corporate Services
Transport for NSW  

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Dear Mr Watson,

Thank you for contacting the Information Access Unit, Transport for NSW (TfNSW).

NSW Police can lodge a CCTV footage (CCTV) enquiry via their iAsk system directly.

You may request access to CCTV informally to TfNSW by: https://www.transport.nsw.gov.au/system/....

Sydney Trains retains CCTV for a maximum of 14 days, after which it may no longer be available.

Once the request for CCTV is located, you will be contacted by email and requested to apply for the information formally under GIPA. Please note under the GIPA Act, a $30 fee is required for formal applications.

Upon receipt of your application, agencies are required to decide an application within 20 working days (subject to any suspension or extension required).
A link to the website is attached for your information: https://www.transport.nsw.gov.au/about-u... - on line application: https://www.transport.nsw.gov.au/about-u.....

Please note:
* Generally, access to CCTV footage is only provided by enabling a person to view the footage.
* An access application will not guarantee access to the requested information.

Kind regards,

Grace Fong
Resource & Compliance Support Officer
Legal, Privacy & Internal Audit
Corporate Services
Transport for NSW

T (02) 9983 2278 T (02) 9549 9904 (IAU Switch)

transport.nsw.gov.au

PO Box K659
HAYMARKET NSW 1240

I acknowledge the Aboriginal people of the country on which I work, their traditions, culture and a shared history and identity. I also pay my respects to Elders past and present and recognise the continued connection to country.

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-----Original Message-----
From: John Watson <[FOI #9484 email]>
Sent: Thursday, 20 October 2022 11:56 AM
To: Information <[email address]>
Subject: Government Information (Public Access) request - Request CCTV footage of Berowra Bike Rack.

[You don't often get email from [FOI #9484 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

CAUTION: This email is sent from an external source. Do not click any links or open attachments unless you recognise the sender and know the content is safe.

Dear Sydney Trains,

I have had my bicycle stolen from the Bike Rack at Berowra Station. May I request the CCTV footage of the camera facing the Bike Rack from 5.30am to 4:20pm on the 19th of October 2022 for the purpose of providing it to the police.

Yours faithfully,

John Watson

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Please use this email address for all replies to this request:
[FOI #9484 email]

Is [Sydney Trains request email] the wrong address for Government Information (Public Access) requests to Sydney Trains? If so, please contact us using this form:
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This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://aus01.safelinks.protection.outlo...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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This email is intended only for the addressee and may contain confidential information. If you receive this email in error please delete it and any attachments and notify the sender immediately by reply email. Transport for NSW takes all care to ensure that attachments are free from viruses or other defects. Transport for NSW assume no liability for any loss, damage or other consequences which may arise from opening or using an attachment.

P Consider the environment. Please don't print this e-mail unless really necessary.

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