Hi Joseph,

Thank you for contacting the Information Access Unit, Transport for NSW (TfNSW).

This Unit is responsible for managing requests for access to information under the Government Information (Public Access) Act (GIPA).

Lost property can be report on: https://transportnsw.info/contact-us/rep....

You may request access to CCTV informally to TfNSW by: https://www.transport.nsw.gov.au/system/....

Sydney Trains retains CCTV for a maximum of 14 days, after which it may no longer be available.

Once the request for CCTV is located, you will be contacted by email and requested to apply for the information formally under GIPA. Please note under the GIPA Act, a $30 fee is required for formal applications.

Upon receipt of your application, agencies are required to decide an application within 20 working days (subject to any suspension or extension required).

A link to the website is attached for your information: https://www.transport.nsw.gov.au/about-u... - on line application: https://www.transport.nsw.gov.au/about-u....

Please note:
* Access to CCTV footage provided by TfNSW, is reviewed under the GIPA Act. Most requests for CCTV footage are released as "Viewing Only".
* An access application will not guarantee access to the requested information.

Kind regards,
Grace

Grace Fong
Resource & Compliance Support Officer
Legal, Privacy & Internal Audit
Corporate Services
Transport for NSW

T (02) 9983 2278 T (02) 9549 9904 (IAU Switch)

transport.nsw.gov.au

PO Box K659
HAYMARKET NSW 1240

I acknowledge the Aboriginal people of the country on which I work, their traditions, culture and a shared history and identity. I also pay my respects to Elders past and present and recognise the continued connection to country.

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-----Original Message-----
From: joseph <[FOI #9338 email]>
Sent: Friday, 2 September 2022 2:42 PM
To: Information <[email address]>
Subject: Government Information (Public Access) request - request access for viewing CCTV footage on train platform

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CAUTION: This email is sent from an external source. Do not click any links or open attachments unless you recognise the sender and know the content is safe.

Dear Sydney Trains,
i lost my iphone 13 on the seven hills station on September 1 around 8 pm to 8 40 pm i humbly request for permission to view CCTV to help me find my phone thank you

Yours faithfully, joseph saberi

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Please use this email address for all replies to this request:
[FOI #9338 email]

Is [Sydney Trains request email] the wrong address for Government Information (Public Access) requests to Sydney Trains? If so, please contact us using this form:
https://aus01.safelinks.protection.outlo...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://aus01.safelinks.protection.outlo...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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