Report(s) provided under REV/17362 “Assessment of Revenue NSW Debt Management System”

The request was refused by NSW Office of State Revenue.

Dear NSW Office of State Revenue,

I make an informal request for a digital copy of the final report furnished by Ernst & Young to NSW Revenue under contract “REV/17362 Assessment of Revenue NSW Debt Management System”, with any confidential information removed.

This contract ran to 31 July 2023, so should be all wrapped up by now. I would be grateful for a little peek under the hood of your system to see that it is the well-oiled, professional, transparent, legally-compliant and functional machine I’m sure it is. I’m sure the review was just confirming that it’s in tip-top form.

I hope you can find it in your generous heart to process this request (hint: search the intranet for any PDFs with that title, 30 seconds tops) without charge.

Yours faithfully,

Alexander Gross

GIPA-DCS, NSW Office of State Revenue

Dear Mr Gross,

Thank you for your access application with the Department of Customer Service received on 9 October 2023.

Please note that our reference number for this informal request is GIPA-00578-2023.

We shall contact you as soon as there is an update on this application.

Kind regards,

Tahreem Khan (he/him)
Government and Executive Support Services
Office of the Chief Operating Officer
DCS Corporate Services

T (02) 9219 3700 E [OSR request email]

nsw.gov.au

McKell Building
2-24 Rawson Place
Sydney NSW 2000

I acknowledge and pay my respects to the traditional owners and custodians of the land where I walk, work and live.

-----Original Message-----
From: Alexander Gross <[FOI #10738 email]>
Sent: Monday, 9 October 2023 1:59 PM
To: GIPA-DCS <[OSR request email]>
Subject: Government Information (Public Access) request - Report(s) provided under REV/17362 "Assessment of Revenue NSW Debt Management System"

[You don't often get email from [FOI #10738 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

[CAUTION: This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe.]

Dear NSW Office of State Revenue,

I make an informal request for a digital copy of the final report furnished by Ernst & Young to NSW Revenue under contract "REV/17362 Assessment of Revenue NSW Debt Management System", with any confidential information removed.

This contract ran to 31 July 2023, so should be all wrapped up by now. I would be grateful for a little peek under the hood of your system to see that it is the well-oiled, professional, transparent, legally-compliant and functional machine I'm sure it is. I'm sure the review was just confirming that it's in tip-top form.

I hope you can find it in your generous heart to process this request (hint: search the intranet for any PDFs with that title, 30 seconds tops) without charge.

Yours faithfully,

Alexander Gross

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #10738 email]

Is [OSR request email] the wrong address for Government Information (Public Access) requests to NSW Office of State Revenue? If so, please contact us using this form:

https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

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GIPA-DCS, NSW Office of State Revenue

Dear Mr Gross,

Thanks for your patience with this application.

We are progressing this request and shall contact you as soon as there is an update available.

Kind regards,

DCS GIPA

T (02) 9219 3700 E [OSR request email]

nsw.gov.au

McKell Building
2-24 Rawson Place
Sydney NSW 2000

I acknowledge and pay my respects to the traditional owners and custodians of the land where I walk, work and live.

-----Original Message-----
From: GIPA-DCS
Sent: Tuesday, 10 October 2023 3:06 PM
To: Alexander Gross <[FOI #10738 email]>
Subject: GIPA-00578-2023 - Your request to access government information

Dear Mr Gross,

Thank you for your access application with the Department of Customer Service received on 9 October 2023.

Please note that our reference number for this informal request is GIPA-00578-2023.

We shall contact you as soon as there is an update on this application.

Kind regards,

DCS GIPA

T (02) 9219 3700 E [OSR request email]

nsw.gov.au

McKell Building
2-24 Rawson Place
Sydney NSW 2000

I acknowledge and pay my respects to the traditional owners and custodians of the land where I walk, work and live.

-----Original Message-----
From: Alexander Gross <[FOI #10738 email]>
Sent: Monday, 9 October 2023 1:59 PM
To: GIPA-DCS <[OSR request email]>
Subject: Government Information (Public Access) request - Report(s) provided under REV/17362 "Assessment of Revenue NSW Debt Management System"

[You don't often get email from [FOI #10738 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

[CAUTION: This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe.]

Dear NSW Office of State Revenue,

I make an informal request for a digital copy of the final report furnished by Ernst & Young to NSW Revenue under contract "REV/17362 Assessment of Revenue NSW Debt Management System", with any confidential information removed.

This contract ran to 31 July 2023, so should be all wrapped up by now. I would be grateful for a little peek under the hood of your system to see that it is the well-oiled, professional, transparent, legally-compliant and functional machine I'm sure it is. I'm sure the review was just confirming that it's in tip-top form.

I hope you can find it in your generous heart to process this request (hint: search the intranet for any PDFs with that title, 30 seconds tops) without charge.

Yours faithfully,

Alexander Gross

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #10738 email]

Is [OSR request email] the wrong address for Government Information (Public Access) requests to NSW Office of State Revenue? If so, please contact us using this form:

https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

hide quoted sections

GIPA-DCS, NSW Office of State Revenue

Dear Mr Gross,

Thank you for your patience with this request.

We are unable to process your request as an informal application under section 8 of the GIPA Act.

This is because the report contains details and recommendations that will inform future procurement activity including assessment of current and future functional and non-functional requirements.

We would therefore need to carefully review the materials and balance the public interests before release.

If you would like to request this information, please submit a formal access application.

Details about how to do so can be found on our website at: https://www.nsw.gov.au/departments-and-a....

Kind regards,

DCS GIPA

T (02) 9219 3700 E [OSR request email]

nsw.gov.au

McKell Building
2-24 Rawson Place
Sydney NSW 2000

I acknowledge and pay my respects to the traditional owners and custodians of the land where I walk, work and live.

-----Original Message-----
From: GIPA-DCS
Sent: Monday, 30 October 2023 11:19 AM
To: Alexander Gross <[FOI #10738 email]>
Subject: RE: GIPA-00578-2023 - Your request to access government information

Dear Mr Gross,

Thanks for your patience with this application.

We are progressing this request and shall contact you as soon as there is an update available.

Kind regards,

DCS GIPA

T (02) 9219 3700 E [OSR request email]

nsw.gov.au

McKell Building
2-24 Rawson Place
Sydney NSW 2000

I acknowledge and pay my respects to the traditional owners and custodians of the land where I walk, work and live.

-----Original Message-----
From: GIPA-DCS
Sent: Tuesday, 10 October 2023 3:06 PM
To: Alexander Gross <[FOI #10738 email]>
Subject: GIPA-00578-2023 - Your request to access government information

Dear Mr Gross,

Thank you for your access application with the Department of Customer Service received on 9 October 2023.

Please note that our reference number for this informal request is GIPA-00578-2023.

We shall contact you as soon as there is an update on this application.

Kind regards,

DCS GIPA

T (02) 9219 3700 E [OSR request email]

nsw.gov.au

McKell Building
2-24 Rawson Place
Sydney NSW 2000

I acknowledge and pay my respects to the traditional owners and custodians of the land where I walk, work and live.

-----Original Message-----
From: Alexander Gross <[FOI #10738 email]>
Sent: Monday, 9 October 2023 1:59 PM
To: GIPA-DCS <[OSR request email]>
Subject: Government Information (Public Access) request - Report(s) provided under REV/17362 "Assessment of Revenue NSW Debt Management System"

[You don't often get email from [FOI #10738 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

[CAUTION: This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe.]

Dear NSW Office of State Revenue,

I make an informal request for a digital copy of the final report furnished by Ernst & Young to NSW Revenue under contract "REV/17362 Assessment of Revenue NSW Debt Management System", with any confidential information removed.

This contract ran to 31 July 2023, so should be all wrapped up by now. I would be grateful for a little peek under the hood of your system to see that it is the well-oiled, professional, transparent, legally-compliant and functional machine I'm sure it is. I'm sure the review was just confirming that it's in tip-top form.

I hope you can find it in your generous heart to process this request (hint: search the intranet for any PDFs with that title, 30 seconds tops) without charge.

Yours faithfully,

Alexander Gross

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #10738 email]

Is [OSR request email] the wrong address for Government Information (Public Access) requests to NSW Office of State Revenue? If so, please contact us using this form:

https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:

https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

hide quoted sections

Dear GIPA-DCS,

Would reducing the scope of the request to just the executive summary eliminate the commercially sensitive elements? I am very eager to learn about how legally compliant and effective your systems are - because they are right?

Yours sincerely,

Alexander Gross

GIPA-DCS, NSW Office of State Revenue

Dear Mr Gross,

We appreciate you willing to reduce the scope.

However, the advice is the same in that you still need to lodge a formal request due to the reasons we outlined.

Kind regards,

DCS GIPA

T (02) 9219 3700 E [OSR request email]

nsw.gov.au

McKell Building
2-24 Rawson Place
Sydney NSW 2000

I acknowledge and pay my respects to the traditional owners and custodians of the land where I walk, work and live.

-----Original Message-----
From: Alexander Gross <[FOI #10738 email]>
Sent: Sunday, 26 November 2023 4:28 PM
To: GIPA-DCS <[OSR request email]>
Subject: RE: GIPA-00578-2023 - Your request to access government information

[CAUTION: This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe.]

Dear GIPA-DCS,

Would reducing the scope of the request to just the executive summary eliminate the commercially sensitive elements? I am very eager to learn about how legally compliant and effective your systems are - because they are right?

Yours sincerely,

Alexander Gross

-----Original Message-----

Dear Mr Gross,

Thank you for your patience with this request.

We are unable to process your request as an informal application under section 8 of the GIPA Act.

This is because the report contains details and recommendations that will inform future procurement activity including assessment of current and future functional and non-functional requirements.

We would therefore need to carefully review the materials and balance the public interests before release.

If you would like to request this information, please submit a formal access application.

Details about how to do so can be found on our website at: https://www.nsw.gov.au/departments-and-a....

Kind regards,

DCS GIPA

T (02) 9219 3700 E [OSR request email]

nsw.gov.au

McKell Building
2-24 Rawson Place
Sydney NSW 2000

I acknowledge and pay my respects to the traditional owners and custodians of the land where I walk, work and live.

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #10738 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

hide quoted sections