Thank you for contacting the Department for Education’s General Enquiries.
Our office hours are Monday to Friday between 9am and 5pm. 

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provided. 

Information about the Department for Education is available on our website
at [1]Department for Education | South Australia. 

We aim to provide you with a response within 2 working days. Thank you for
your patience. 

Customer Feedback – Customer and Information Services
Department for Education | 31 Flinders Street, Adelaide SA 5000
t 1800 088 158 or (08) 8226 1000
| e [2][email address] | w [3]www.education.sa.gov.au  

[4]Facebook | [5]Twitter | [6]Instagram | [7]LinkedIn | [8]YouTube 

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copy this email. If this email is received in error, please inform the
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is the recipient's responsibility to check the email and any attached
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References

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2. mailto:[email address]
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OFFICIAL

Good afternoon, Ms Gilbert

I acknowledge receipt of your two emails (attached) which the Department
for Education (department), Customer Feedback team received on 10 February
2022. Your emails have been forwarded to Information Release, for
consideration. Note that the department ceased in 2016 operating under the
name ‘Department for Education and Child Development’.

A review of the department’s electronic records confirmed that you do not
have an active freedom of information (FOI) application with this
department, and that this department has never received an FOI application
from you.  

Access to departmental records can be made under the [1]Freedom of
Information Act 1991 (FOI Act) which gives you a legal right to:

o request access to documents held by State Government agencies,
Government Ministers, Local Councils or State Universities
o request the amendment of documents about you which are incomplete,
incorrect, out-of-date or misleading
o seek a review of a decision made by a State Government agency,
Government Minister, Local Council or University

You can lodge an FOI application electronically (online), or in writing
either by completing the attached form, or simply via return email to this
address.

The online FOI application form is available at [2]www.sa.gov.au/foi.
Further information, including about ensuring your application complies
with the requirements of the FOI Act, and about fees and charges, is
available at:
[3]https://www.education.sa.gov.au/departme...
and at
[4]https://www.sa.gov.au/topics/about-sa/go....

If you intended to submit an FOI application and/or internal review
application to the Department for Child Protection (DCP), information
about how to do so is available at:
[5]https://www.childprotection.sa.gov.au/de...

With regard to your two emails to this department, I provide the following
information.

Email no. 1

Subject line: ‘Freedom of Information request - reports for mother
Christine gilbert and the removal of Skylah-jasmine Marie parker 2013’. In
the body of your email you state: ‘Dear SA Department for Education and
Child Development, orders for Christine gilbert and Skylah- jasmine Marie
parker 2013-2014_2015_2016_2017_2018_2019_2021_2022.’

If you intended for this email to be an FOI application, please note that
it is invalid pursuant to sections 13(b), (c) and (d) of the FOI Act
because:

o Section 13(b) requires that an application ‘must specify that it is
made under this Act’, which your email does not do.
o Section 13(c) requires an application to be ‘accompanied by the
prescribed fee of $38.25’. Payment of the application fee will need to
be made to this department before your application can become valid.
You can request a fee waiver. More information about this is
[6]available online.
o Section 13(d) requires the application to contain ‘such information as
is reasonably necessary to enable the document(s) to be identified.’
Your email states only that you seek “orders”, which is insufficient
detail to enable the department to identify the documents you seek.
You will need to provide more detail about what you mean by ‘orders’
and where within this department you reasonably believe they may be
held.

Email no. 2

Subject line: ‘FW: Internal review of Freedom of Information request -
reports for mother Christine gilbert and the removal of Skylah-jasmine
Marie parker 2013.’

If you intended for this email to be an application for internal review,
please note that it is invalid because:

o This department has never received an FOI application from you;
therefore, there is no determination for you to review under the FOI
Act. 

Accordingly, your internal review request cannot be actioned.

If you have any queries regarding the above, please find our contact
details below.

Regards

Information Management and Release

Customer and Information Services
Department for Education | 31 Flinders Street, Adelaide SA 5000
t (08) 8226 3231 | e [7][email address] | w [8]www.education.sa.gov.au
[9]Facebook | [10]Twitter | [11]LinkedIn

This email may contain confidential information, which also may be legally
privileged. Only the intended recipient(s) may access, use, distribute or
copy this email. If this email is received in error, please inform the
sender by return email and delete the original. If there are doubts about
the validity of this message, please contact the sender by telephone. It
is the recipient's responsibility to check the email and any attached
files for viruses.

References

Visible links
1. http://www.legislation.sa.gov.au/LZ/C/A/...
2. https://www.sa.gov.au/topics/about-sa/go...
3. https://www.education.sa.gov.au/departme...
4. https://www.sa.gov.au/topics/about-sa/go...
5. https://www.childprotection.sa.gov.au/de...
6. https://www.education.sa.gov.au/departme...
7. mailto:[email address]
8. http://www.education.sa.gov.au/
9. https://www.facebook.com/Department-for-...
10. https://twitter.com/DECD_SA
11. http://www.linkedin.com/company/1948480