Thank you for contacting the Ministry of Health GIPA inbox. Please note
that this email address is for GIPA Act (Government Information Public
Access Act) related enquiries only.   

If your enquiry is regarding a matter other than a GIPA application,
please note the following: 

COVID-19 Information  

o For information and advice about COVID-19, including [1]what you can
and can't do under the rules visit [2]NSW Government - Coronavirus
(COVID-19).

 
o If you are in NSW and are positive case, close contact or have
symptoms or questions about COVID-19, call 1300-066-055 and you will
be directed to your local public health unit for a response.  
o For other enquiries, including restrictions, QR codes and
self-isolation requirements in NSW, visit [3]Service NSW or call 13 77
88.

 
o To report breaches to self-isolation or Public Health Orders
call [4]Crime Stoppers on 1800 333 000. 
o Additional information and resources regarding COVID-19 are available
on the [5]NSW Health website. 

Please note that correspondence relating to these issues received by this
inbox will not be responded to. 

Medical and Health Records 

The NSW Ministry of Health does not hold medical records or health
information for individuals. There is also no central database for medical
records across NSW. 

For information relating to your health or medical records, please contact
the Local Health District, Specialty Health Network or other health
service where you or your family received care.  Contact details for all
NSW Health service are provided on [6]this section of the NSW Health
webpage. 

Other Non-GIPA NSW Health enquiries 

For all non- GIPA Act related enquiries, or if you would like to provide
feedback, please follow this link to the [7]NSW Health feedback webpage. 

For all GIPA related enquiries, we will attend to your message as soon as
possible.    

Thank you 

NSW Ministry of Health GIPA Team 

This message is intended for the addressee named and may contain
confidential information. If you are not the intended recipient, please
delete it and notify the sender.

Views expressed in this message are those of the individual sender, and
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References

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3. https://www.service.nsw.gov.au/covid-19
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4. https://nsw.crimestoppers.com.au/
https://nsw.crimestoppers.com.au/
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Dear Ms Hammond

Thank you for contacting the Ministry of Health.

In response to your enquiry below, the Ministry of Health does not hold
personal medical records. These are held by the facility where your mother
was treated.

For hospital records, please refer to the information below:

Manning Base Hospital Hospital

[1]https://www.hnehealth.nsw.gov.au/what-to...

Phone: 02 6592 9111

Please call the hospital’s contact number as provided above and ask for
the medical records department. Their officers will be able to assist you
with the process for applying for access to relevant records. Generally
requests for hospital health records are processed under the Health
Records and Information Privacy Act 2002:
[2]https://www.legislation.nsw.gov.au/#/vie... and there is an
application fee of $33 plus photocopying fees. Concession holders may be
eligible for discounted fees.

I have attached some further information in regards to accessing your
health information, I hope this is of assistance.

Warm regards,

Ministry of Health GIPA Team

Corporate Governance and Risk Management | Legal and Regulatory Services

NSW Ministry of Health | 1 Reserve Road, St Leonards, New South Wales 2065

[3][email address]
[4]www.health.nsw.gov.au

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