Papers on best practices

This request has been withdrawn by the person who made it. There may be an explanation in the correspondence below.

Dear National Disability Insurance Agency,

I would like to access papers regarding best practices for allied health professionals prepared by the NDIA research team.

Yours faithfully,

Ellena Brownlow

foi, National Disability Insurance Agency

Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team. 
 
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Kind regards    
 
 
Freedom of Information Team  
Complaints Management & FOI Branch 
General Counsel Division  
National Disability Insurance Agency  
E [11][NDIA request email]   
   
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.  
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foi, National Disability Insurance Agency

3 Attachments

Dear Ellena Brownlow

 

Freedom of Information Request: Acknowledgement

 

Thank you for your request of 21 January 2025, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).

 

Scope of your Request

 

You have requested access to:

 

"I would like to access papers regarding best practices for allied health
professionals prepared by the NDIA research team”

 

Irrelevant Information

 

Section 22 of the FOI Act allows an Agency to redact information from
documents if that information would reasonably be regarded as irrelevant
to a request for access.

 

Given the nature of your request, it does not seem that NDIA staff
members’ surnames and contact details would be relevant to you. Can you
please send me a reply email confirming that such details are irrelevant
to your request for access?

 

Processing Timeframes

 

In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 22 January 2025. This
30-day period expires on 20 February 2025.

 

The 30-day period can be extended in a number of ways, including with your
agreement.

 

Unfortunately, it is currently taking us a little longer than 30 days to
process FOI requests. I am therefore seeking your agreement to a 30-day
extension of time under section 15AA of the FOI Act. If you agree to this
extension, the new due date for us to decide on your request will be 22
March 2025.

 

If you do not agree and we are unable to process your request within the
30-day period expiring on 20 February 2025, we will be deemed to have
refused your request and you will not have a right to seek internal review
of that decision. You will, however, retain your right to external review
by the Australian Information Commissioner.

 

Please let us know if you agree by 10 February 2025.

 

Disclosure Log

 

Subject to certain exceptions, documents released under the FOI Act will
be published on the NDIA’s disclosure log located on our website.

 

If you have any concerns about the publication of the documents you have
requested, please contact me.

 

Next steps

 

Your request will be allocated to an authorised FOI decision-maker. The
decision-maker may need to contact you to discuss a range of matters,
including refining the scope of your request.

 

We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.

 

In the meantime, if you have any questions or need help, please contact us
at [1][NDIA request email].

 

Regards

 

Mykal

Freedom of Information Officer

Complaints Management & FOI Branch

General Counsel Division

National Disability Insurance Agency

E [2][NDIA request email]

 

[3]NDIA logo

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

-----Original Message-----
From: Ellena Brownlow <[FOI #12755 email]>
Sent: Tuesday, 21 January 2025 12:40 PM
To: foi <[NDIA request email]>
Subject: Freedom of Information request - Papers on best practices

 

[You don't often get email from
[6][FOI #12755 email]. Learn why this is
important at [7]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear National Disability Insurance Agency,

 

I would like to access papers regarding best practices for allied health
professionals prepared by the NDIA research team.

 

Yours faithfully,

 

Ellena Brownlow

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[8][FOI #12755 email]

 

Is [9][NDIA request email] the wrong address for Freedom of Information
requests to National Disability Insurance Agency? If so, please contact us
using this form:

[10]https://aus01.safelinks.protection.outlo...

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

[11]https://aus01.safelinks.protection.outlo...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

-------------------------------------------------------------------

 

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References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
6. mailto:[FOI #12755 email]
7. https://aka.ms/LearnAboutSenderIdentific...
8. mailto:[FOI #12755 email]
9. mailto:[NDIA request email]
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Dear foi,

NDIA staff members’ surnames and contact details are not relevant for me.

Yours sincerely,

Ellena Brownlow

foi, National Disability Insurance Agency

3 Attachments

Dear Ellena

 

Can you please confirm if you agree to the extension of time, with the new
due date being 22 March 2025.

 

Kind Regards

 

 

Mykal (MJG094)

Freedom of Information Officer

Complaints Management and FOI Branch

General Counsel Division

National Disability Insurance Agency

E: [1][NDIA request email]

 

[2]Title: NDIS delivered by the National Disability Insurance Agency

[3]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[4]Aboriginal and Torres Strait Islander flags graphic

 

 

 

 

 

-----Original Message-----

From: Ellena Brownlow <[5][FOI #12755 email]>

Sent: Wednesday, 5 February 2025 1:35 PM

To: foi <[6][NDIA request email]>

Subject: Re: FOI 24/25-1139 – Your request for information –
Acknowledgement & Extension of Time [SEC=OFFICIAL]

 

[You don't often get email from
[7][FOI #12755 email]. Learn why this is
important at [8]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear foi,

 

 

 

NDIA staff members’ surnames and contact details are not relevant for me.

 

 

 

Yours sincerely,

 

 

 

Ellena Brownlow

 

 

 

-----Original Message-----

 

 

 

Dear Ellena Brownlow

 

 

 

 

 

 

 

Freedom of Information Request: Acknowledgement

 

 

 

 

 

 

 

Thank you for your request of 21 January 2025, made under the Freedom of

 

Information Act 1982 (FOI Act), for copies of documents held by the

 

National Disability Insurance Agency (NDIA).

 

 

 

 

 

 

 

Scope of your Request

 

 

 

You have requested access to:

 

 

"I would like to access papers regarding best practices for allied health

 

professionals prepared by the NDIA research team”

 

 

Irrelevant Information

 

 

 

 

Section 22 of the FOI Act allows an Agency to redact information from

 

documents if that information would reasonably be regarded as irrelevant

 

to a request for access.

 

 

 

 

 

 

 

Given the nature of your request, it does not seem that NDIA staff

 

members’ surnames and contact details would be relevant to you. Can you

 

please send me a reply email confirming that such details are irrelevant

 

to your request for access?

 

 

 

 

 

 

 

Processing Timeframes

 

In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory

 

period for processing your request commenced from 22 January 2025. This

 

30-day period expires on 20 February 2025.

 

 

 

The 30-day period can be extended in a number of ways, including with your

 

agreement.

 

 

 

Unfortunately, it is currently taking us a little longer than 30 days to

 

process FOI requests. I am therefore seeking your agreement to a 30-day

 

extension of time under section 15AA of the FOI Act. If you agree to this

 

extension, the new due date for us to decide on your request will be 22

 

March 2025.

 

 

 

 

 

 

 

If you do not agree and we are unable to process your request within the

 

30-day period expiring on 20 February 2025, we will be deemed to have

 

refused your request and you will not have a right to seek internal review

 

of that decision. You will, however, retain your right to external review

 

by the Australian Information Commissioner.

 

 

 

 

 

 

 

Please let us know if you agree by 10 February 2025.

 

 

 

 

 

 

 

Disclosure Log

 

 

 

 

 

 

 

Subject to certain exceptions, documents released under the FOI Act will

 

be published on the NDIA’s disclosure log located on our website.

 

 

 

 

 

 

 

If you have any concerns about the publication of the documents you have

 

requested, please contact me.

 

 

 

 

 

 

 

Next steps

 

 

 

 

 

 

 

Your request will be allocated to an authorised FOI decision-maker. The

 

decision-maker may need to contact you to discuss a range of matters,

 

including refining the scope of your request.

 

 

 

 

 

 

 

We will contact you using the email address you have provided. Please

 

advise if you would prefer us to use an alternative means of contact.

 

 

 

 

 

 

 

In the meantime, if you have any questions or need help, please contact us

 

at [1][NDIA request email].

 

 

 

 

 

 

 

Regards

 

 

 

 

 

 

 

Mykal

 

 

 

Freedom of Information Officer

 

 

 

Complaints Management & FOI Branch

 

 

 

General Counsel Division

 

 

 

National Disability Insurance Agency

 

 

 

E [2][NDIA request email]

 

 

 

 

 

 

 

[3]NDIA logo

 

 

 

[4]LGBTIQA+ rainbow graphic

 

 

 

The NDIA acknowledges the Traditional Custodians of Country throughout

 

Australia and their continuing connection to land, sea and community. We

 

pay our respects to them and their cultures and to Elders past, present

 

and emerging.

 

 

 

[5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

 

[9][FOI #12755 email]

 

 

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

 

[10]https://aus01.safelinks.protection.outlo...

 

 

 

Please note that in some cases publication of requests and responses will
be delayed.

 

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

-------------------------------------------------------------------

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
3. https://intranet.ndiastaff.ndia.gov.au/h...
5. mailto:[FOI #12755 email]
6. mailto:[NDIA request email]
7. mailto:[FOI #12755 email]
8. https://aka.ms/LearnAboutSenderIdentific...
9. mailto:[FOI #12755 email]
10. https://www.righttoknow.org.au/help/offi...

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Dear foi,

Yes, I agree.

Yours sincerely,

Ellena Brownlow

Dear foi,

I would like to withdraw my request.

Yours sincerely,

Ellena Brownlow