Opal card reader malfunctions on buses
Dear Transport for NSW,
How many bus routes have had Opal card readers malfunction?
For how long on average is the card reader inoperative on a bus and which routes were affected?
In total how many times has an Opal card reader malfunctioned on a bus since the readers were rolled out and how many times this year?
What is the approximate loss of revenue for these malfunctions?
Yours faithfully,
Nigel Gladstone
Hi Nigel,
Thank you for your email.
You are best to lodge an Access Application in regards to your request.
Should you wish to lodge an application, please be specific in your request and provide a timeframe, location/bus route in order to assist.
Please visit our website for further information and relevant forms http://www.transport.nsw.gov.au/about/ac...
Information, Corporate Policy and Investigations
Transport for NSW
T 02 8202 3768
Upper Ground, 18 Lee Street, Chippendale NSW 2008
Use public transport... plan your trip at transportnsw.info
Get on board with Opal at opal.com.au
-----Original Message-----
From: Nigel Gladstone [mailto:[FOI #2380 email]]
Sent: Thursday, 27 October 2016 9:47 AM
To: Information
Subject: Government Information (Public Access) request - Opal card reader malfunctions on buses
Dear Transport for NSW,
How many bus routes have had Opal card readers malfunction?
For how long on average is the card reader inoperative on a bus and which routes were affected?
In total how many times has an Opal card reader malfunctioned on a bus since the readers were rolled out and how many times this year?
What is the approximate loss of revenue for these malfunctions?
Yours faithfully,
Nigel Gladstone
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