Number of protection claims before or at immigration clearance
Dear Department of Home Affairs,
Under Freedom of Information, I request the following information:
1. The number of individuals who have made protection claims before, or at, immigration clearance at airports since 2008, broken down by fiscal year.
2. The number of those individuals granted protection visas since 2008, broken down by fiscal year.
Please include the individual's country of origin and airport where the claim was made.
Yours faithfully,
Regina Jefferies
** This is an automated response. Please do not reply to this email **
IMPORTANT INFORMATION
Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section. Please note that we will only action and
respond to FOI requests and other matters relating to the Freedom of
Information Act 1982.
If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request. Please do not send duplicate emails
as this may cause delays in processing times.
For matters not relating to the Freedom of Information Act 1982, please
refer to the information below to assist in the resolution of your
enquiry.
General information regarding travelling to Australia
Information for visitors to Australia can be found [1]here.
Information regarding potential visa options can be found [2]here.
Updating your details once a visa has been granted, including minor
corrections to date of birth and name
The Department has an administrative process for minor corrections to date
of birth or name due to client error (such an a typographical error in an
online application) where the visa application has already been finalised.
You can update your details online if your application is available in
ImmiAccount. Go to the Department’s website [3]here.
Alternatively, you can complete a form 929, which can be found [4]here.
The completed form and attachments should be sent by email to
[5][email address]. This form will not be actioned by the FOI
Section.
Request for a copy of your Visa Refusal or Visa Grant letter
If you have lost or misplaced correspondence regarding your Visa Refusal
or Visa Grant, or you wish to confirm the authenticity of your Visa
Refusal or Visa Grant, you should contact the office where you lodged your
visa application.
Details of our offices located around the world can be found [6]here.
Queries regarding your current Visa status
You can check your visa details and conditions on the Department’s Visa
Entitlement Verification Online (VEVO) portal. If you do not have the
necessary reference numbers to access the VEVO portal, you should contact
the office where you lodged your visa application for further information.
Refund of Visa fees
If you are seeking a refund of fees associated with your Visa, you should
contact the office where you lodged your visa application. Details of our
offices located around the world can be found [7]here.
Making a Visa application
Registered migration agents are authorised to provide immigration advice
or assistance, including advice regarding the lodgement of visa
applications. Further information on migration agents may be found
[8]here. Please note that the Department is unable to assist you in this
regard.
If you are experiencing technical difficulties in lodging your visa
application through ImmiAccount, you should submit your concerns through
the ImmiAccount Technical Support Form, which is accessible [9]here.
Australian Citizenship
If you are seeking evidence of your Australian Citizenship, you should
complete Form 119, which can be found [10]here. Details on where to send
your completed form may be found on page 8 of the Form. This form will
not be actioned by the FOI Section.
Information on how to apply for Australian citizenship, information for
Australian citizens and Australian Citizenship Day can be found [11]here.
Movement Records/Travel History
If you are seeking evidence of your own travel movements/history you
should complete Form 1359, which can be found [12]here. Details on where
to send your request may be found on page 1 and 2 of the Form. This
request will not be actioned by the FOI Section.
Superannuation – Evidence of Immigration Status
If you are seeking evidence of your own immigration status for
superannuation purposes, you should complete Form 1194, which can be found
[13]here. Details on where to send your completed form may be found on
page 1 of the Form. This request will not be actioned by the FOI Section.
Update Passport Details
Information on how to update your address or passport details can be found
[14]here.
Notification of Change in Circumstances
If you have lodged a visa application and your circumstances have changed,
you should submit [15]Form 1022 to the office where you lodged your visa
application. Details of our offices located around the world can be found
[16]here. The FOI Section does not process these forms.
Notification of incorrect answers
If you wish to correct answers that you have provided to the Department
either:
· in a visa application
· on a passenger card or
· in response to a notice given to you by the Department inviting
you to comment on possible non-compliance with an obligation to correct
incorrect information
You should submit [17]Form 1023 to the Department. Details of our offices
located around the world can be found [18]here. The FOI Section does not
process these forms.
Duty Free concessions
Information relating to duty free concessions can be found [19]here.
General Enquiries
If you have a question, which has not been answered above, and which is
about visa, citizenship, travel or trade, including bringing goods in and
out of Australia, please refer to our general enquiries web form [20]here.
Thank you
Information updated 13 November 2018
Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
Visible links
1. http://www.border.gov.au/Trav/Visi
2. http://www.border.gov.au/Trav/Visa-1
3. http://www.homeaffairs.gov.au/immiaccount
4. https://immi.homeaffairs.gov.au/form-lis...
5. mailto:[email address]
6. http://www.border.gov.au/about/contact/o...
7. http://www.border.gov.au/about/contact/o...
8. https://www.mara.gov.au/
9. https://www.border.gov.au/Trav/Visa/Immi...
10. http://www.border.gov.au/Forms/Documents...
11. http://www.border.gov.au/Trav/Citi
12. http://www.border.gov.au/FormsAndDocumen...
13. http://www.border.gov.au/Forms/Documents...
14. http://www.border.gov.au/Lega/Lega/Form/...
15. http://www.border.gov.au/Forms/Documents...
16. http://www.border.gov.au/about/contact/o...
17. http://www.border.gov.au/Forms/Documents...
18. http://www.border.gov.au/about/contact/o...
19. http://www.border.gov.au/Trav/Ente/Duty-...
20. http://www.border.gov.au/about/contact/m...
Dear Department of Home Affairs,
I write regarding FOI Request FA 18/11/01547. The Department's response to the request was due 28 December 2018, per the statutory timeframe. Please provide an update on processing or a response to the request.
Yours faithfully,
Regina Jefferies
** This is an automated response. Please do not reply to this email **
IMPORTANT INFORMATION
***Please note that from 24 December 2018 to 2 January 2019 the FOI
Section will be operating with a skeleton staff.
Any requests for access to or amendments of documents received after 5pm
on 24 December 2018 will be deemed to have been received by the Department
on the next business day, being 28 December 2018, and will be registered
accordingly.
Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section. Please note that we will only action and
respond to FOI requests and other matters relating to the Freedom of
Information Act 1982.
If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request. Please do not send duplicate emails
as this may cause delays in processing times.
For matters not relating to the Freedom of Information Act 1982, please
refer to the information below to assist in the resolution of your
enquiry.
General information regarding travelling to Australia
Information for visitors to Australia can be found [1]here.
Information regarding potential visa options can be found [2]here.
Updating your details once a visa has been granted, including minor
corrections to date of birth and name
The Department has an administrative process for minor corrections to date
of birth or name due to client error (such an a typographical error in an
online application) where the visa application has already been finalised.
You can update your details online if your application is available in
ImmiAccount. Go to the Department’s website [3]here.
Alternatively, you can complete a form 929, which can be found [4]here.
The completed form and attachments should be sent by email to
[5][email address]. This form will not be actioned by the FOI
Section.
Request for a copy of your Visa Refusal or Visa Grant letter
If you have lost or misplaced correspondence regarding your Visa Refusal
or Visa Grant, or you wish to confirm the authenticity of your Visa
Refusal or Visa Grant, you should contact the office where you lodged your
visa application.
Details of our offices located around the world can be found [6]here.
Queries regarding your current Visa status
You can check your visa details and conditions on the Department’s Visa
Entitlement Verification Online (VEVO) portal. If you do not have the
necessary reference numbers to access the VEVO portal, you should contact
the office where you lodged your visa application for further information.
Refund of Visa fees
If you are seeking a refund of fees associated with your Visa, you should
contact the office where you lodged your visa application. Details of our
offices located around the world can be found [7]here.
Making a Visa application
Registered migration agents are authorised to provide immigration advice
or assistance, including advice regarding the lodgement of visa
applications. Further information on migration agents may be found
[8]here. Please note that the Department is unable to assist you in this
regard.
If you are experiencing technical difficulties in lodging your visa
application through ImmiAccount, you should submit your concerns through
the ImmiAccount Technical Support Form, which is accessible [9]here.
Australian Citizenship
If you are seeking evidence of your Australian Citizenship, you should
complete Form 119, which can be found [10]here. Details on where to send
your completed form may be found on page 8 of the Form. This form will
not be actioned by the FOI Section.
Information on how to apply for Australian citizenship, information for
Australian citizens and Australian Citizenship Day can be found [11]here.
Movement Records/Travel History
If you are seeking evidence of your own travel movements/history you
should complete Form 1359, which can be found [12]here. Details on where
to send your request may be found on page 1 and 2 of the Form. This
request will not be actioned by the FOI Section.
Superannuation – Evidence of Immigration Status
If you are seeking evidence of your own immigration status for
superannuation purposes, you should complete Form 1194, which can be found
[13]here. Details on where to send your completed form may be found on
page 1 of the Form. This request will not be actioned by the FOI Section.
Update Passport Details
Information on how to update your address or passport details can be found
[14]here.
Notification of Change in Circumstances
If you have lodged a visa application and your circumstances have changed,
you should submit [15]Form 1022 to the office where you lodged your visa
application. Details of our offices located around the world can be found
[16]here. The FOI Section does not process these forms.
Notification of incorrect answers
If you wish to correct answers that you have provided to the Department
either:
· in a visa application
· on a passenger card or
· in response to a notice given to you by the Department inviting
you to comment on possible non-compliance with an obligation to correct
incorrect information
You should submit [17]Form 1023 to the Department. Details of our offices
located around the world can be found [18]here. The FOI Section does not
process these forms.
Duty Free concessions
Information relating to duty free concessions can be found [19]here.
General Enquiries
If you have a question, which has not been answered above, and which is
about visa, citizenship, travel or trade, including bringing goods in and
out of Australia, please refer to our general enquiries web form [20]here.
Thank you
Information updated 13 November 2018
Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
Visible links
1. http://www.border.gov.au/Trav/Visi
2. http://www.border.gov.au/Trav/Visa-1
3. http://www.homeaffairs.gov.au/immiaccount
4. https://immi.homeaffairs.gov.au/form-lis...
5. mailto:[email address]
6. http://www.border.gov.au/about/contact/o...
7. http://www.border.gov.au/about/contact/o...
8. https://www.mara.gov.au/
9. https://www.border.gov.au/Trav/Visa/Immi...
10. http://www.border.gov.au/Forms/Documents...
11. http://www.border.gov.au/Trav/Citi
12. http://www.border.gov.au/FormsAndDocumen...
13. http://www.border.gov.au/Forms/Documents...
14. http://www.border.gov.au/Lega/Lega/Form/...
15. http://www.border.gov.au/Forms/Documents...
16. http://www.border.gov.au/about/contact/o...
17. http://www.border.gov.au/Forms/Documents...
18. http://www.border.gov.au/about/contact/o...
19. http://www.border.gov.au/Trav/Ente/Duty-...
20. http://www.border.gov.au/about/contact/m...
UNCLASSIFIED
Please be advised that the Department is currently processing a large number of FOI requests. Our staff are working hard and the Department is committed to processing your client’s request as soon as possible.
A decision will be made in due course and you will be notified of this.
Please be assured that responses are afforded priority, delays can occur due to complexity or time passed.
If you require any further information, please forward your request to [DIBP request email]
Regards
Freedom of Information Section
Freedom of Information and Records Management Branch
Productivity and Compliance Division
Corporate and Enabling Group
Department of Home Affairs
E: [DIBP request email]
UNCLASSIFIED
Dear FOI,
I note this request is well overdue. Please provide an update on the status of this request.
Yours sincerely,
Regina Jefferies
** This is an automated response. Please do not reply to this email **
IMPORTANT INFORMATION
Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section. Please note that we will only action and
respond to FOI requests and other matters relating to the Freedom of
Information Act 1982.
If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request. Please do not send duplicate emails
as this may cause delays in processing times.
For matters not relating to the Freedom of Information Act 1982, please
refer to the information below to assist in the resolution of your
enquiry.
General information regarding travelling to Australia
Information for visitors to Australia can be found [1]here.
Information regarding potential visa options can be found [2]here.
Updating your details once a visa has been granted, including minor
corrections to date of birth and name
The Department has an administrative process for minor corrections to date
of birth or name due to client error (such an a typographical error in an
online application) where the visa application has already been finalised.
You can update your details online if your application is available in
ImmiAccount. Go to the Department’s website [3]here.
Alternatively, you can complete a form 929, which can be found [4]here.
The completed form and attachments should be sent by email to
[5][email address]. This form will not be actioned by the FOI
Section.
Request for a copy of your Visa Refusal or Visa Grant letter
If you have lost or misplaced correspondence regarding your Visa Refusal
or Visa Grant, or you wish to confirm the authenticity of your Visa
Refusal or Visa Grant, you should contact the office where you lodged your
visa application.
Details of our offices located around the world can be found [6]here.
Queries regarding your current Visa status
You can check your visa details and conditions on the Department’s Visa
Entitlement Verification Online (VEVO) portal. If you do not have the
necessary reference numbers to access the VEVO portal, you should contact
the office where you lodged your visa application for further information.
Refund of Visa fees
If you are seeking a refund of fees associated with your Visa, you should
contact the office where you lodged your visa application. Details of our
offices located around the world can be found [7]here.
Making a Visa application
Registered migration agents are authorised to provide immigration advice
or assistance, including advice regarding the lodgement of visa
applications. Further information on migration agents may be found
[8]here. Please note that the Department is unable to assist you in this
regard.
If you are experiencing technical difficulties in lodging your visa
application through ImmiAccount, you should submit your concerns through
the ImmiAccount Technical Support Form, which is accessible [9]here.
Australian Citizenship
If you are seeking evidence of your Australian Citizenship, you should
complete Form 119, which can be found [10]here. Details on where to send
your completed form may be found on page 8 of the Form. This form will
not be actioned by the FOI Section.
Information on how to apply for Australian citizenship, information for
Australian citizens and Australian Citizenship Day can be found [11]here.
Movement Records/Travel History
If you are seeking evidence of your own travel movements/history you
should complete Form 1359, which can be found [12]here. Details on where
to send your request may be found on page 1 and 2 of the Form. This
request will not be actioned by the FOI Section.
Superannuation – Evidence of Immigration Status
If you are seeking evidence of your own immigration status for
superannuation purposes, you should complete Form 1194, which can be found
[13]here. Details on where to send your completed form may be found on
page 1 of the Form. This request will not be actioned by the FOI Section.
Update Passport Details
Information on how to update your address or passport details can be found
[14]here.
Notification of Change in Circumstances
If you have lodged a visa application and your circumstances have changed,
you should submit [15]Form 1022 to the office where you lodged your visa
application. Details of our offices located around the world can be found
[16]here. The FOI Section does not process these forms.
Notification of incorrect answers
If you wish to correct answers that you have provided to the Department
either:
· in a visa application
· on a passenger card or
· in response to a notice given to you by the Department inviting
you to comment on possible non-compliance with an obligation to correct
incorrect information
You should submit [17]Form 1023 to the Department. Details of our offices
located around the world can be found [18]here. The FOI Section does not
process these forms.
Duty Free concessions
Information relating to duty free concessions can be found [19]here.
General Enquiries
If you have a question, which has not been answered above, and which is
about visa, citizenship, travel or trade, including bringing goods in and
out of Australia, please refer to our general enquiries web form [20]here.
Thank you
Information updated 13 November 2018
Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
Visible links
1. http://www.border.gov.au/Trav/Visi
2. http://www.border.gov.au/Trav/Visa-1
3. http://www.homeaffairs.gov.au/immiaccount
4. https://immi.homeaffairs.gov.au/form-lis...
5. mailto:[email address]
6. http://www.border.gov.au/about/contact/o...
7. http://www.border.gov.au/about/contact/o...
8. https://www.mara.gov.au/
9. https://www.border.gov.au/Trav/Visa/Immi...
10. http://www.border.gov.au/Forms/Documents...
11. http://www.border.gov.au/Trav/Citi
12. http://www.border.gov.au/FormsAndDocumen...
13. http://www.border.gov.au/Forms/Documents...
14. http://www.border.gov.au/Lega/Lega/Form/...
15. http://www.border.gov.au/Forms/Documents...
16. http://www.border.gov.au/about/contact/o...
17. http://www.border.gov.au/Forms/Documents...
18. http://www.border.gov.au/about/contact/o...
19. http://www.border.gov.au/Trav/Ente/Duty-...
20. http://www.border.gov.au/about/contact/m...
UNCLASSIFIED
Good morning
I notice you have multiple requests currently being processed by our department.
When corresponding with the department please provide the references numbers quoted in your Acknowledgement letter, so we can identify the correct application.
As stated in below email, we are currently processing a large number of FOI requests and this has affected our timeframes.
FOI and Records Management Branch
Productivity and Compliance Division
Corporate and Enabling Group
Department of Home Affairs
UNCLASSIFIED
Dear Department of Home Affairs,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Department of Home Affairs's handling of my FOI request 'Number of protection claims before or at immigration clearance'.
A response to my FOI request is long overdue. By law, under all circumstances, the Department should have responded by now. I respectfully request an internal review.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.righttoknow.org.au/request/n...
Yours faithfully,
Regina Jefferies
** This is an automated response. Please do not reply to this email **
IMPORTANT INFORMATION
Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section. Please note that we will only action and
respond to FOI requests and other matters relating to the Freedom of
Information Act 1982.
If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request. Please do not send duplicate emails
as this may cause delays in processing times.
For matters not relating to the Freedom of Information Act 1982, please
refer to the information below to assist in the resolution of your
enquiry.
General information regarding travelling to Australia
Information for visitors to Australia can be found [1]here.
Information regarding potential visa options can be found [2]here.
Updating your details once a visa has been granted, including minor
corrections to date of birth and name
The Department has an administrative process for minor corrections to date
of birth or name due to client error (such an a typographical error in an
online application) where the visa application has already been finalised.
You can update your details online if your application is available in
ImmiAccount. Go to the Department’s website [3]here.
Alternatively, you can complete a form 929, which can be found [4]here.
The completed form and attachments should be sent by email to
[5][email address]. This form will not be actioned by the FOI
Section.
Request for a copy of your Visa Refusal or Visa Grant letter
If you have lost or misplaced correspondence regarding your Visa Refusal
or Visa Grant, or you wish to confirm the authenticity of your Visa
Refusal or Visa Grant, you should contact the office where you lodged your
visa application.
Details of our offices located around the world can be found [6]here.
Queries regarding your current Visa status
You can check your visa details and conditions on the Department’s Visa
Entitlement Verification Online (VEVO) portal. If you do not have the
necessary reference numbers to access the VEVO portal, you should contact
the office where you lodged your visa application for further information.
Refund of Visa fees
If you are seeking a refund of fees associated with your Visa, you should
contact the office where you lodged your visa application. Details of our
offices located around the world can be found [7]here.
Making a Visa application
Registered migration agents are authorised to provide immigration advice
or assistance, including advice regarding the lodgement of visa
applications. Further information on migration agents may be found
[8]here. Please note that the Department is unable to assist you in this
regard.
If you are experiencing technical difficulties in lodging your visa
application through ImmiAccount, you should submit your concerns through
the ImmiAccount Technical Support Form, which is accessible [9]here.
Australian Citizenship
If you are seeking evidence of your Australian Citizenship, you should
complete Form 119, which can be found [10]here. Details on where to send
your completed form may be found on page 8 of the Form. This form will
not be actioned by the FOI Section.
Information on how to apply for Australian citizenship, information for
Australian citizens and Australian Citizenship Day can be found [11]here.
Movement Records/Travel History
If you are seeking evidence of your own travel movements/history you
should complete Form 1359, which can be found [12]here. Details on where
to send your request may be found on page 1 and 2 of the Form. This
request will not be actioned by the FOI Section.
Superannuation – Evidence of Immigration Status
If you are seeking evidence of your own immigration status for
superannuation purposes, you should complete Form 1194, which can be found
[13]here. Details on where to send your completed form may be found on
page 1 of the Form. This request will not be actioned by the FOI Section.
Update Passport Details
Information on how to update your address or passport details can be found
[14]here.
Notification of Change in Circumstances
If you have lodged a visa application and your circumstances have changed,
you should submit [15]Form 1022 to the office where you lodged your visa
application. Details of our offices located around the world can be found
[16]here. The FOI Section does not process these forms.
Notification of incorrect answers
If you wish to correct answers that you have provided to the Department
either:
· in a visa application
· on a passenger card or
· in response to a notice given to you by the Department inviting
you to comment on possible non-compliance with an obligation to correct
incorrect information
You should submit [17]Form 1023 to the Department. Details of our offices
located around the world can be found [18]here. The FOI Section does not
process these forms.
Duty Free concessions
Information relating to duty free concessions can be found [19]here.
General Enquiries
If you have a question, which has not been answered above, and which is
about visa, citizenship, travel or trade, including bringing goods in and
out of Australia, please refer to our general enquiries web form [20]here.
Thank you
Information updated 13 November 2018
Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
Visible links
1. http://www.border.gov.au/Trav/Visi
2. http://www.border.gov.au/Trav/Visa-1
3. http://www.homeaffairs.gov.au/immiaccount
4. https://immi.homeaffairs.gov.au/form-lis...
5. mailto:[email address]
6. http://www.border.gov.au/about/contact/o...
7. http://www.border.gov.au/about/contact/o...
8. https://www.mara.gov.au/
9. https://www.border.gov.au/Trav/Visa/Immi...
10. http://www.border.gov.au/Forms/Documents...
11. http://www.border.gov.au/Trav/Citi
12. http://www.border.gov.au/FormsAndDocumen...
13. http://www.border.gov.au/Forms/Documents...
14. http://www.border.gov.au/Lega/Lega/Form/...
15. http://www.border.gov.au/Forms/Documents...
16. http://www.border.gov.au/about/contact/o...
17. http://www.border.gov.au/Forms/Documents...
18. http://www.border.gov.au/about/contact/o...
19. http://www.border.gov.au/Trav/Ente/Duty-...
20. http://www.border.gov.au/about/contact/m...
Dear Department of Home Affairs,
I am writing with regard to FOI Request FA 18/11/01551 (File Number: ADF2018/236812). I submitted a request for Internal Review of the decision on 2 February 2019.
Please provide an update on the status of this Internal Review.
Yours faithfully,
Regina Jefferies
** This is an automated response. Please do not reply to this email **
IMPORTANT INFORMATION
Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section. Please note that we will only action and
respond to FOI requests and other matters relating to the Freedom of
Information Act 1982.
If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request. Please do not send duplicate emails
as this may cause delays in processing times.
For matters not relating to the Freedom of Information Act 1982, please
refer to the information below to assist in the resolution of your
enquiry.
General information regarding travelling to Australia
Information for visitors to Australia can be found [1]here.
Information regarding potential visa options can be found [2]here.
Updating your details once a visa has been granted, including minor
corrections to date of birth and name
The Department has an administrative process for minor corrections to date
of birth or name due to client error (such an a typographical error in an
online application) where the visa application has already been finalised.
You can update your details online if your application is available in
ImmiAccount. Go to the Department’s website [3]here.
Alternatively, you can complete a form 929, which can be found [4]here.
The completed form and attachments should be sent by email to
[5][email address]. This form will not be actioned by the FOI
Section.
Request for a copy of your Visa Refusal or Visa Grant letter
If you have lost or misplaced correspondence regarding your Visa Refusal
or Visa Grant, or you wish to confirm the authenticity of your Visa
Refusal or Visa Grant, you should contact the office where you lodged your
visa application.
Details of our offices located around the world can be found [6]here.
Queries regarding your current Visa status
You can check your visa details and conditions on the Department’s Visa
Entitlement Verification Online (VEVO) portal. If you do not have the
necessary reference numbers to access the VEVO portal, you should contact
the office where you lodged your visa application for further information.
Refund of Visa fees
If you are seeking a refund of fees associated with your Visa, you should
contact the office where you lodged your visa application. Details of our
offices located around the world can be found [7]here.
Making a Visa application
Registered migration agents are authorised to provide immigration advice
or assistance, including advice regarding the lodgement of visa
applications. Further information on migration agents may be found
[8]here. Please note that the Department is unable to assist you in this
regard.
If you are experiencing technical difficulties in lodging your visa
application through ImmiAccount, you should submit your concerns through
the ImmiAccount Technical Support Form, which is accessible [9]here.
Australian Citizenship
If you are seeking evidence of your Australian Citizenship, you should
complete Form 119, which can be found [10]here. Details on where to send
your completed form may be found on page 8 of the Form. This form will
not be actioned by the FOI Section.
Information on how to apply for Australian citizenship, information for
Australian citizens and Australian Citizenship Day can be found [11]here.
Movement Records/Travel History
If you are seeking evidence of your own travel movements/history you
should complete Form 1359, which can be found [12]here. Details on where
to send your request may be found on page 1 and 2 of the Form. This
request will not be actioned by the FOI Section.
Superannuation – Evidence of Immigration Status
If you are seeking evidence of your own immigration status for
superannuation purposes, you should complete Form 1194, which can be found
[13]here. Details on where to send your completed form may be found on
page 1 of the Form. This request will not be actioned by the FOI Section.
Update Passport Details
Information on how to update your address or passport details can be found
[14]here.
Notification of Change in Circumstances
If you have lodged a visa application and your circumstances have changed,
you should submit [15]Form 1022 to the office where you lodged your visa
application. Details of our offices located around the world can be found
[16]here. The FOI Section does not process these forms.
Notification of incorrect answers
If you wish to correct answers that you have provided to the Department
either:
· in a visa application
· on a passenger card or
· in response to a notice given to you by the Department inviting
you to comment on possible non-compliance with an obligation to correct
incorrect information
You should submit [17]Form 1023 to the Department. Details of our offices
located around the world can be found [18]here. The FOI Section does not
process these forms.
Duty Free concessions
Information relating to duty free concessions can be found [19]here.
General Enquiries
If you have a question, which has not been answered above, and which is
about visa, citizenship, travel or trade, including bringing goods in and
out of Australia, please refer to our general enquiries web form [20]here.
Thank you
Information updated 13 November 2018
Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
Visible links
1. http://www.border.gov.au/Trav/Visi
2. http://www.border.gov.au/Trav/Visa-1
3. http://www.homeaffairs.gov.au/immiaccount
4. https://immi.homeaffairs.gov.au/form-lis...
5. mailto:[email address]
6. http://www.border.gov.au/about/contact/o...
7. http://www.border.gov.au/about/contact/o...
8. https://www.mara.gov.au/
9. https://www.border.gov.au/Trav/Visa/Immi...
10. http://www.border.gov.au/Forms/Documents...
11. http://www.border.gov.au/Trav/Citi
12. http://www.border.gov.au/FormsAndDocumen...
13. http://www.border.gov.au/Forms/Documents...
14. http://www.border.gov.au/Lega/Lega/Form/...
15. http://www.border.gov.au/Forms/Documents...
16. http://www.border.gov.au/about/contact/o...
17. http://www.border.gov.au/Forms/Documents...
18. http://www.border.gov.au/about/contact/o...
19. http://www.border.gov.au/Trav/Ente/Duty-...
20. http://www.border.gov.au/about/contact/m...
Dear Regina
Thank you for your correspondence. The Department is currently processing
a large number of FOI requests. Our staff are working hard and the
Department is committed to processing your internal review request.
A decision on your request will be made in due course and you will be
notified of this.
Kind regards
Vanessa
Freedom of Information (FOI) Reviews Team
FOI Section | FOI, Privacy and Records Management Branch
Productivity and Compliance Division | Corporate and Enabling Group
Department of Home Affairs
Email: [1][email address]
Locutus Sum left an annotation ()
In a previous annotation I said that the applicant is not entitled to an internal review. This is true. But it is possible still for the authority to make a very very late "primary" decision .
Dear Ms Jeffries
FOI Request FA 18/11/01551 – R1
I refer to your internal review request received on 8 February 2019,
seeking access to the following:
1. The number of individuals who have made protection claims before, or
at, immigration clearance at airports since 2008, broken down by fiscal
year.
2. The number of those individuals granted protection visas since 2008,
broken down by fiscal year.
Please include the individual's country of origin and airport where the
claim was made.
The Department has made a decision on this request. Please find attached
the decision record.
This request has now been closed.
Kind regards,
Vanessa Smith
Freedom of Information (FOI) Officer, Reviews Team
FOI Section | FOI, Privacy and Records Management Branch
Productivity and Compliance Division | Corporate and Enabling Group
Department of Home Affairs
Email: [1][email address]
Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately. This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited.
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.
Unsolicited commercial emails MUST NOT be sent to the originator of this
email.
References
Visible links
1. mailto:[email address]
Locutus Sum left an annotation ()
The Freedom of Information Act does not allow you an internal review. This might seem a bit strange but, very briefly ...
1. You applied for information.
2. The department did not reply within the 30 days allowed by law.
3. The department's behaviour is not commendable but it is also not punishable. They have not committed any offence!
4. Because the department did not respond to your request within the time allowed by the FOI law, section 15A(3) of the FOI Act comes into operation. Again, briefly, that section says that if the department did not actually make a decision in the allowed time then the law will pretend that the principal officer of the agency personally made a decision refusing your request. The word used in the Act is not "pretend" it is "deemed" but it is the same thing.
5. A decision by the principal officer of an agency cannot be reviewed internally. Your only options are (A) to ask for a review by the Information Commissioner or/and (B) to COMPLAIN to the agency about their bad management of your application.
If the agency had behaved properly then they would not just write you a very long junk letter about visas, money and how busy they are. They would tell you that they had many FOI requests and they would ask you for an extension of time. That is the method that the FOI Act describes but the agency did not do this. So, options A and B but not internal review. The law does not understand "internal review" for non-existent late decisions.