Number of FOI requests last financial year
Dear National Disability Insurance Agency,
I seek the following information:
1) The number of valid Freedom of Information (FOI) requests submitted to the NDIA in the 2023-2024 financial year.
2) Of these valid FOI requests, the number of valid FOI requests where the NDIA provided a notice of decision to the applicant within the 30-calendar day statutory timeframe.
Yours faithfully,
David Wright
Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required.
Participant Information
Did you know the NDIA has other ways to access the documents and
information that we hold?
Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110.
Please visit our [1]Access to Information webpage to find out more about
accessing information through:
* The [2]Participant Information Access (PIA) scheme
* The [3]Information Publication Scheme (IPS)
* The [4]myplace portal for participants
* The [5]myplace portal for providers
Access to Data
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information.
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email]
Further Information
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110.
Kind regards
Freedom of Information Team
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [11][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
Visible links
1. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
2. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
3. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
4. https://www.ndis.gov.au/participants/usi...
https://www.ndis.gov.au/participants/usi...
5. https://www.ndis.gov.au/providers/workin...
https://www.ndis.gov.au/providers/workin...
6. https://data.ndis.gov.au/
https://data.ndis.gov.au/
7. mailto:[NDIA request email]
mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
mailto:[email address]
10. https://www.ndis.gov.au/
https://www.ndis.gov.au/
11. mailto:[NDIA request email]
Dan Collins left an annotation ()
Ben – thank you for sharing that link. Very interesting reading the data published from past years (https://data.gov.au/search?q=OAIC). A shame 2023-2024 doesn’t seem to have been published by now.
David – I have put in a request for the NDIA’s annual and quarterly report forms submitted to the OAIC from the 2021-2022, 2022-2023 and 2023-2024 periods. (https://www.righttoknow.org.au/request/n...)
Dear David Wright,
Freedom of Information Request: Acknowledgement
Thank you for your request of 11 September 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to:
"… I seek the following information:
1) The number of valid Freedom of Information (FOI) requests submitted to
the NDIA in the 2023-2024 financial year.
2) Of these valid FOI requests, the number of valid FOI requests where the
NDIA provided a notice of decision to the applicant within the 30-calendar
day statutory timeframe…"
Processing timeframes
A 30-day statutory period for processing your request commenced from 12
September 2024, in accordance with section 15(5)(b) of the FOI Act. You
should, therefore, expect a decision from us by 11 September 2024.
Disclosure Log
Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.
If you have any concerns about the publication of information you have
requested, please contact us.
Further help
Please contact us at [1][NDIA request email] if you have any questions or need
help.
We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.
Kind Regards
Kate (KIM627)
Senior Freedom of Information Officer
Governance, Risk & Legal - Complaints Management and FOI
General Counsel Division
National Disability Insurance Agency
E [2][email address]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
Dear National Disability Insurance Agency,
You have not yet processed this request within the 30 day initial processing deadline, which is due to expire at the end of today (11 October 2024). As you have not yet requested an extension of time, I am now seeking an internal review, in order to preserve my rights to obtain this internal review.
Yours sincerely,
David Wright
Dear David
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If you require these in a different format, please let us know.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Thank you.
Kind regards
Kate (KIM627)
Senior Freedom of Information Officer
Complaints Management and FOI Branch
National Disability Insurance Agency
E [2][NDIA request email]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
From: foi <[6][NDIA request email]>
Sent: Monday, 23 September 2024 1:31 PM
To: '[FOI #12047 email]''
<[7][FOI #12047 email]'>
Cc: foi <[8][NDIA request email]>
Subject: RE: FOI 24/25-0335 – Your request for information –
Revision/Clarification of scope [SEC=OFFICIAL]
Dear David Wright,
Freedom of Information Request: Revision/Clarification of scope
Thank you for your request of 11 September 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to:
"… I seek the following information:
1) The number of valid Freedom of Information (FOI) requests submitted to
the NDIA in the 2023-2024 financial year.
2) Of these valid FOI requests, the number of valid FOI requests where the
NDIA provided a notice of decision to the applicant within the 30-calendar
day statutory timeframe…"
FOI Statutory Timeframes
The Freedom of Information Act 1982 (FOI Act) requires agencies and
ministers to comply with statutory timeframes for processing FOI requests.
In some limited circumstances, the timeframe may be extended, for example,
with the agreement of the applicant or with the approval of the
Information Commissioner.
The standard timeframe to process an FOI request is 30 days. However, the
Freedom of Information Act 1982 (FOI Act) contains a number of extension
of time provisions. There are four extension types:
o extensions with the applicant’s agreement
o extensions to allow the agency to consult a third party
o extensions for complex or voluminous requests
o extensions after the processing period runs out.
Scope Revision
I would welcome the opportunity to discuss the scope of your request, and
my proposal to represent the data to delineate between valid FOI requests
completed with 30 days, and valid FOI requests completed within extended
timeframes, with the agreement of the applicant or with the approval of
the Information Commissioner.
Please contact me at [9][NDIA request email] to discuss, alternatively if I
have not had a response by COB: Monday 30 September I will proceed on the
basis that you agree to my proposal.
Kind Regards
Kate (KIM627)
Senior Freedom of Information Officer
Governance, Risk & Legal - Complaints Management and FOI
General Counsel Division
National Disability Insurance Agency
E [10][email address]
[11]NDIA logo
[12]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[13]Aboriginal and Torres Strait Islander flags graphic
From: foi [14][NDIA request email]
Sent: Thursday, September 19, 2024 9:33 AM
To: '[FOI #12047 email]'
[15][FOI #12047 email]
Cc: foi [16][NDIA request email]
Subject: FOI 24/25-0335 – Your request for information – Acknowledgement
Dear David Wright,
Freedom of Information Request: Acknowledgement
Thank you for your request of 11 September 2024, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to:
"… I seek the following information:
1) The number of valid Freedom of Information (FOI) requests submitted to
the NDIA in the 2023-2024 financial year.
2) Of these valid FOI requests, the number of valid FOI requests where the
NDIA provided a notice of decision to the applicant within the 30-calendar
day statutory timeframe…"
Processing timeframes
A 30-day statutory period for processing your request commenced from 12
September 2024, in accordance with section 15(5)(b) of the FOI Act. You
should, therefore, expect a decision from us by 11 September 2024.
Disclosure Log
Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.
If you have any concerns about the publication of information you have
requested, please contact us.
Further help
Please contact us at [17][NDIA request email] if you have any questions or need
help.
We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.
Kind Regards
Kate (KIM627)
Senior Freedom of Information Officer
Governance, Risk & Legal - Complaints Management and FOI
General Counsel Division
National Disability Insurance Agency
E [18][email address]
[19]NDIA logo
[20]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[21]Aboriginal and Torres Strait Islander flags graphic
Ben Fairless left an annotation ()
As a suggestion, you may want to ask the OAIC for a copy of all of the NDA submissions through their FOIStats portal.
https://www.oaic.gov.au/freedom-of-infor...
You can make the request to the OAIC on right to know