Number of approved citizens waiting for citizenship ceremony in the City of Greater Geelong area

The request was successful.

Dear Department of Home Affairs,

I would like to know how many approved citizens are waiting for their citizenship ceremony in the Greater Geelong area as at the 8th September 2022?

And what is the current waiting time for the people to be called for their ceremony after being successful at the citizenship test?

Yours faithfully,

Juliana Amorim

FOI, Department of Home Affairs

** This is an automated response. Please do not reply to this email **

 

IMPORTANT INFORMATION

 

Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section.

 

The FOI section only responds to valid FOI requests and other matters
relating to the Freedom of Information Act 1982 (the FOI Act).  Visit the
FOI Information on our Website for more information on what [1]information
can be accessed under the FOI Act 1982.

 

What is a valid FOI request?

 

A valid FOI request may be for:

- documents you previously provided to the Department as part of a visa
application

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If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request.

 

A valid FOI request must:

o Be in writing and state the request is for consideration under the FOI
Act.
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you are seeking.
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decision.

 

Do not send duplicate emails as this may cause longer delays in processing
times.

 

What is an invalid FOI request?

 

Invalid FOI requests may include:

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If your email is not specific an FOI request or FOI related matter, the
FOI section will not respond.

 

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[2]https://immi.homeaffairs.gov.au/help-sup...

 

You may be able to resolve your enquiry faster using these other resources

 

We only action and respond to FOI requests that are valid under the
Freedom of Information Act 1982. You may be able to resolve your enquiry
faster by using these resources:

 

General information about travelling to Australia:

 

The Department of Home Affairs, “Entering Australia” site
[3]https://immi.homeaffairs.gov.au/entering...

 

·       For visa and our requirements for entry to Australia
[4]https://immi.homeaffairs.gov.au/visas/ge...

For a copy of your visa refusal or visa grant letter you should contact
the office where you lodged your visa application. 

·       To check your current visa details and conditions use the
Department’s Visa Entitlement Verification Online (VEVO) portal which can
be accessed [5]here

·       If you are experiencing technical difficulties in lodging your
visa application through ImmiAccount, submit your concerns through the
ImmiAccount Technical Support Form, which is accessible [6]here.

·       For evidence of your Australian Citizenship please refer [7]here.
The FOI Section does not process these requests.

·       For movement records or travel history complete the online
International Movement Records form [8]here. The FOI Section does not
process these requests.

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notify the Department [9]here. The FOI Section does not process these
requests.

 

 

We appreciate your feedback         

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If you would like to provide feedback to us please use our Compliments,
complaints and suggestions form.
[10]https://www.homeaffairs.gov.au/help-and-...

 

 

Thank you

Information updated 11 January 2022

 

Important Notice: The content of this email is intended only for use by
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attachments immediately.  This email, including attachments, may contain
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Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. https://www.homeaffairs.gov.au/access-an...
2. https://immi.homeaffairs.gov.au/help-sup...
3. https://immi.homeaffairs.gov.au/entering...
4. https://immi.homeaffairs.gov.au/visas/ge...
5. https://immi.homeaffairs.gov.au/visas/al...
6. https://immi.homeaffairs.gov.au/help-sup...
7. https://immi.homeaffairs.gov.au/citizens...
8. https://immi.homeaffairs.gov.au/entering...
9. https://immi.homeaffairs.gov.au/change-i...
10. https://www.homeaffairs.gov.au/help-and-...

FOI, Department of Home Affairs

OFFICIAL: Sensitive
Personal-Privacy

In reply please quote:
FOI Request: FA 22/09/00534
File Number: OBJ2022/24072

Dear Juliana Amorim

Acknowledgement of Freedom of Information Access request

This letter acknowledges that on 8 September 2022 the Department of Home Affairs (the Department) received your request to access documents held by the Department) under the Freedom of Information Act 1982 (the FOI Act). This letter also provides important information about your request.

Scope of request

You have requested access to the following:

I would like to know how many approved citizens are waiting for their citizenship ceremony in the Greater Geelong area as at the 8th September 2022?

And what is the current waiting time for the people to be called for their ceremony after being successful at the citizenship test?

Your request has been allocated FOI request number FA 22/09/00534 . Please include your FOI request number in all correspondence with the Freedom of Information Section.

Timeframe

The timeframe for processing a request is 30 days from the day we receive your request, as set out in the FOI Act.

Your review rights in relation to your request are available on the website of the Office of the Australian Information Commissioner.

Fees and Charges

Charges do not apply to requests from individuals seeking access to documents about themselves. However, a charge may apply to all other requests for access to documents.
Charges are based on the amount of time the Department spends on your request. Charges can range from $10 to over $1,000 depending on the complexity and scope of your request. The Office of the Australian Information Commissioner reported that across the public service, the average charge notified was $335.50 in 2020-21.

If a charge applies, you will be issued with a Notice of Charge that explains the charge and your options.

Detailed information about FOI charges that may apply to your FOI request is available on the Department’s website.

We do not provide personal details of staff

The Department’s practice is to exclude the personal details of staff not in the Senior Executive Service (SES), as well as the direct contact details of SES staff, contained in documents that fall within scope of an FOI request. If you require personal details of non-SES officers, or direct contact details of SES staff, please inform us so the decision maker may consider your request. Otherwise we will take it that you agree to that information being excluded from the scope of your request. However names of staff that have previously been released in departmental correspondence may be disclosed.

We do not provide duplicated documents

If the FOI decision-maker deems a document to be a duplicate, they will not assess those pages as part of your FOI request. This means that if a there is a decision to release the document to you, you will receive only one copy, even if multiple copies of that document exist.

Publication of document

Released documents you request may be published to our website

Where documents are released to you in response to your request, the Department may be required to publish these documents on its website within 10 working days in accordance with section 11C of the FOI Act. Publication will not be required where the documents contain personal or business affairs information.

How to reduce or withdraw your request

Reducing the scope of your request can reduce the time and charges associated with processing your FOI request.

To reduce or withdraw your request, contact the FOI section at [Department of Home Affairs request email] and include your FOI request number.
Contacting the FOI Section

Should you wish to discuss your request you may contact the FOI Section at [Department of Home Affairs request email].

Ayesha
Position number: 60100052
Authorised FOI Officer
FOI and Records Management Branch | Data Division
Strategy and National Resilience Group
Department Of Home Affairs
E: [Department of Home Affairs request email]

Personal-Privacy
OFFICIAL: Sensitive

show quoted sections

FOI, Department of Home Affairs

2 Attachments

OFFICIAL

 

In reply please quote:

FOI Request: FA 22/09/00534

File Number: OBJ2022/24072 

 

Dear Juliana Amorim

 

I refer to your request to access documents under the Freedom of
Information Act 1982 (the FOI Act), which the Department of Home Affairs
(the Department) received on 8 September 2022.

 

As provided under section 29 of the Freedom of Information Act 1982 (the
FOI Act) and the Freedom of Information (Charges) Regulations 1982 (the
Regulations), I have determined that payment is required for this request
to be processed.

 

Preliminary assessment of charges

 

I have assessed the work the Department would need to do to process your
request, taking into account the time that would be spent by the relevant
business areas in producing documents from the Department’s computer
systems under section 17 of the FOI Act and assessing the documents for
release. I have calculated the charge as follows:

 

Search and retrieval: (2 hours and 10 minutes @ $15 per hour) = $32.50

Decision making: No charge

(no charges are applied for the first five hours of decision-making)

 

Total: $32.50

(charge has been rounded down to the nearest whole dollar amount)

 

Next steps

 

 

Within 30 days of this email you must:

 

•      pay the deposit indicated in the attached invoice for your request
to proceed, or

•      write to the Department if you believe the charge has been wrongly
assessed, should be reduced or not imposed, or

•      withdraw your request to cancel the charge.

 

Your request will not be processed until you take one of these actions.
Your request will be withdrawn if you do not take action with 30 days.

 

 

Option 1: Pay a deposit

The deposit payable for your request is $20.00.

 

 

Please note that by paying the deposit you are deemed to have accepted the
charge and will be liable for the full amount once a final access decision
has been made.

 

If the Department fails to make a decision on your request within the
statutory time limit, your payment will be refunded.

 

Details of how to pay are contained in the attached invoice.

 

Option 2: Write to the Department to contend charges are incorrect or
should be waived or reduced

 

You can contest the charge on the grounds that the charge was not properly
calculated, or:

 

•       that payment of the charge, or part of it, would cause you
financial hardship

•       that giving access to the documents is in the general public
interest, or in the interest of a substantial section of the public.

 

This is not an exhaustive list and the Department may consider any other
relevant matters.

 

Please set out your reasons as clearly as possible and provide supporting
evidence.

 

The Department has a statutory timeframe of 30 days from the date of your
response to make a decision to reduce or not impose a charge. You will be
notified in writing of our decision.

 

Option 3: Withdraw your request

 

To withdraw your request, please send an email to
[1][Department of Home Affairs request email] or reply to this email stating that you wish to
withdraw the request.

 

Your request will be closed, and no charge incurred.

 

Timeframe for your response

 

You must respond to this notice within 30 days, which is by Monday, 31
October 2022.

 

If you do not provide a written response within this timeframe your
request will be deemed withdrawn under section 29(2) of the Act. No
charges will be incurred.

 

Legislation and further information

 

A copy of the FOI Act is available at
[2]https://www.legislation.gov.au/Series/C2...

 

Information about how we calculate charges can be seen at: [3]We consider
your Freedom of Information request (homeaffairs.gov.au)

 

The Office of the Australian Information Commissioner also provides
information about charging at: [4]What charges may apply? - Home
(oaic.gov.au)

 

Contact

 

Please contact [5][Department of Home Affairs request email] if you have any questions about
this notice.

 

Yours sincerely

 

[signed electronically]

 

 

Kind Regards,

 

Joanne

Position Number: 60100057

Authorised Decision Maker

Department of Home Affairs

E:[6][Department of Home Affairs request email]

 

OFFICIAL

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[Department of Home Affairs request email]
2. https://www.legislation.gov.au/Series/C2...
3. https://www.homeaffairs.gov.au/access-an...
4. https://www.oaic.gov.au/freedom-of-infor...
5. mailto:[Department of Home Affairs request email]
6. mailto:[Department of Home Affairs request email]

Dear FOI,

I am just wondering how long more will I have to wait to get some response.

Yours sincerely,

Juliana Amorim

FOI, Department of Home Affairs

1 Attachment

OFFICIAL

Hi Juliana,

Please see the below liable to pay charge notice and attached invoice that was sent to you on 30 September 2022. I have added the liable to pay charge notice again for you to view.

OFFICIAL

In reply please quote:
FOI Request: FA 22/09/00534
File Number: OBJ2022/24072

Dear Juliana Amorim

I refer to your request to access documents under the Freedom of Information Act 1982 (the FOI Act), which the Department of Home Affairs (the Department) received on 8 September 2022.

As provided under section 29 of the Freedom of Information Act 1982 (the FOI Act) and the Freedom of Information (Charges) Regulations 1982 (the Regulations), I have determined that payment is required for this request to be processed.

Preliminary assessment of charges

I have assessed the work the Department would need to do to process your request, taking into account the time that would be spent by the relevant business areas in producing documents from the Department’s computer systems under section 17 of the FOI Act and assessing the documents for release. I have calculated the charge as follows:

Search and retrieval: (2 hours and 10 minutes @ $15 per hour) = $32.50
Decision making: No charge
(no charges are applied for the first five hours of decision-making)

Total: $32.50
(charge has been rounded down to the nearest whole dollar amount)

Next steps

Within 30 days of this email you must:

• pay the deposit indicated in the attached invoice for your request to proceed, or
• write to the Department if you believe the charge has been wrongly assessed, should be reduced or not imposed, or
• withdraw your request to cancel the charge.

Your request will not be processed until you take one of these actions. Your request will be withdrawn if you do not take action with 30 days.

Option 1: Pay a deposit
The deposit payable for your request is $20.00.

Please note that by paying the deposit you are deemed to have accepted the charge and will be liable for the full amount once a final access decision has been made.

If the Department fails to make a decision on your request within the statutory time limit, your payment will be refunded.

Details of how to pay are contained in the attached invoice.

Option 2: Write to the Department to contend charges are incorrect or should be waived or reduced

You can contest the charge on the grounds that the charge was not properly calculated, or:

• that payment of the charge, or part of it, would cause you financial hardship
• that giving access to the documents is in the general public interest, or in the interest of a substantial section of the public.

This is not an exhaustive list and the Department may consider any other relevant matters.

Please set out your reasons as clearly as possible and provide supporting evidence.

The Department has a statutory timeframe of 30 days from the date of your response to make a decision to reduce or not impose a charge. You will be notified in writing of our decision.

Option 3: Withdraw your request

To withdraw your request, please send an email to [Department of Home Affairs request email] or reply to this email stating that you wish to withdraw the request.

Your request will be closed, and no charge incurred.

Timeframe for your response

You must respond to this notice within 30 days, which is by Monday, 31 October 2022.

If you do not provide a written response within this timeframe your request will be deemed withdrawn under section 29(2) of the Act. No charges will be incurred.

Legislation and further information

A copy of the FOI Act is available at https://www.legislation.gov.au/Series/C2...

Information about how we calculate charges can be seen at: We consider your Freedom of Information request (homeaffairs.gov.au)

The Office of the Australian Information Commissioner also provides information about charging at: What charges may apply? - Home (oaic.gov.au)

Contact

Please contact [Department of Home Affairs request email] if you have any questions about this notice.

Yours sincerely

[signed electronically]

Kind Regards,

Joanne
Position Number: 60100057
Authorised Decision Maker
Department of Home Affairs
E:[Department of Home Affairs request email]

show quoted sections

Dear FOI,

I have paid the said invoice on the 30/09 at 6:12pm

Yours sincerely,

Juliana Amorim

FOI, Department of Home Affairs

1 Attachment

OFFICIAL

Hi Juliana,

The Department has not received payment regarding the attached Invoice number - 1197632939 and Customer number - 20411.

Please supply a copy of your receipt showing the invoice number and customer number you used to make your payment and I will look I to it.

Kind Regards,

Joanne
Position Number: 60100057
Authorised Decision Maker
Department of Home Affairs
E:[Department of Home Affairs request email]

show quoted sections

Dear FOI,

Hi Joanne,

Thank you for your reply. How do I send the copy of my receipt? I can’t find an attachment option.

Yours sincerely,

Juliana Amorim

FOI, Department of Home Affairs

OFFICIAL

Hi Juliana,

I'm not sure of the email system you are using or can provide a solution.
Please forward proof of payment when a solution is reached.

Kind Regards,

Joanne
Position Number: 60100057
Authorised Decision Maker
Department of Home Affairs
E:[Department of Home Affairs request email]

OFFICIAL

show quoted sections

FOI, Department of Home Affairs

3 Attachments

OFFICIAL

Dear Juliana Amorim,

 

Per our previous advice of 30 September 2022, we have not received a
response from you in respect to the payment of charges. As such, this
request is now closed as it has been deemed to have been withdrawn under
section 29(2) of the Act.

 

 

Kind Regards,

 

Joanne

Position Number: 60100057

Authorised Decision Maker

Department of Home Affairs

E:[1][Department of Home Affairs request email]

 

 

OFFICIAL

 

 

From: FOI
Sent: Friday, 30 September 2022 6:04 PM
To: '[FOI #9358 email]'
<[FOI #9358 email]>
Subject: FOI Request FA 22-09-00534- Liable to pay charge notice
[SEC=OFFICIAL]

 

OFFICIAL

 

In reply please quote:

FOI Request: FA 22/09/00534

File Number: OBJ2022/24072 

 

Dear Juliana Amorim

 

I refer to your request to access documents under the Freedom of
Information Act 1982 (the FOI Act), which the Department of Home Affairs
(the Department) received on 8 September 2022.

 

As provided under section 29 of the Freedom of Information Act 1982 (the
FOI Act) and the Freedom of Information (Charges) Regulations 1982 (the
Regulations), I have determined that payment is required for this request
to be processed.

 

Preliminary assessment of charges

 

I have assessed the work the Department would need to do to process your
request, taking into account the time that would be spent by the relevant
business areas in producing documents from the Department’s computer
systems under section 17 of the FOI Act and assessing the documents for
release. I have calculated the charge as follows:

 

Search and retrieval: (2 hours and 10 minutes @ $15 per hour) = $32.50

Decision making: No charge

(no charges are applied for the first five hours of decision-making)

 

Total: $32.50

(charge has been rounded down to the nearest whole dollar amount)

 

Next steps

 

 

Within 30 days of this email you must:

 

•      pay the deposit indicated in the attached invoice for your request
to proceed, or

•      write to the Department if you believe the charge has been wrongly
assessed, should be reduced or not imposed, or

•      withdraw your request to cancel the charge.

 

Your request will not be processed until you take one of these actions.
Your request will be withdrawn if you do not take action with 30 days.

 

 

Option 1: Pay a deposit

The deposit payable for your request is $20.00.

 

 

Please note that by paying the deposit you are deemed to have accepted the
charge and will be liable for the full amount once a final access decision
has been made.

 

If the Department fails to make a decision on your request within the
statutory time limit, your payment will be refunded.

 

Details of how to pay are contained in the attached invoice.

 

Option 2: Write to the Department to contend charges are incorrect or
should be waived or reduced

 

You can contest the charge on the grounds that the charge was not properly
calculated, or:

 

•       that payment of the charge, or part of it, would cause you
financial hardship

•       that giving access to the documents is in the general public
interest, or in the interest of a substantial section of the public.

 

This is not an exhaustive list and the Department may consider any other
relevant matters.

 

Please set out your reasons as clearly as possible and provide supporting
evidence.

 

The Department has a statutory timeframe of 30 days from the date of your
response to make a decision to reduce or not impose a charge. You will be
notified in writing of our decision.

 

Option 3: Withdraw your request

 

To withdraw your request, please send an email to
[2][Department of Home Affairs request email] or reply to this email stating that you wish to
withdraw the request.

 

Your request will be closed, and no charge incurred.

 

Timeframe for your response

 

You must respond to this notice within 30 days, which is by Monday, 31
October 2022.

 

If you do not provide a written response within this timeframe your
request will be deemed withdrawn under section 29(2) of the Act. No
charges will be incurred.

 

Legislation and further information

 

A copy of the FOI Act is available at
[3]https://www.legislation.gov.au/Series/C2...

 

Information about how we calculate charges can be seen at: [4]We consider
your Freedom of Information request (homeaffairs.gov.au)

 

The Office of the Australian Information Commissioner also provides
information about charging at: [5]What charges may apply? - Home
(oaic.gov.au)

 

Contact

 

Please contact [6][Department of Home Affairs request email] if you have any questions about
this notice.

 

Yours sincerely

 

[signed electronically]

 

 

Kind Regards,

 

Joanne

Position Number: 60100057

Authorised Decision Maker

Department of Home Affairs

E:[7][Department of Home Affairs request email]

 

OFFICIAL

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[Department of Home Affairs request email]
2. mailto:[Department of Home Affairs request email]
3. https://www.legislation.gov.au/Series/C2...
4. https://www.homeaffairs.gov.au/access-an...
5. https://www.oaic.gov.au/freedom-of-infor...
6. mailto:[Department of Home Affairs request email]
7. mailto:[Department of Home Affairs request email]

FOI, Department of Home Affairs

2 Attachments

OFFICIAL

Hi Juliana,

 

The Department received a payment of $32.50 after your FOI request was
closed on the 3^rd of November 2022.

 

Please confirm if you would like me to create an new identical request or
if you would like to receive a refund?

 

Kind Regards,

 

Joanne

Position Number: 60100057

Authorised Decision Maker

Department of Home Affairs

E:[1][Department of Home Affairs request email]

 

OFFICIAL

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[Department of Home Affairs request email]

Dear FOI,

I would like a refund if possible as I’ve already been invited for my Australian citizenship ceremony and won’t need the requested information anymore.

Yours sincerely,

Juliana Amorim

FOI, Department of Home Affairs

OFFICIAL

Hi Juliana,

That's great news you have received you Citizenship invitation.

Please supply the below details and I will send a request for you payment to be refunded.

Name of account:
Name of Financial Institution:
BSB Number:
Account Number:

Kind Regards,

Joanne
Position Number: 60100057
Authorised Decision Maker
Department of Home Affairs
E:[Department of Home Affairs request email]

OFFICIAL

show quoted sections

Dear FOI,

Thank you.

Is that I way that I could supply this information through an email rather than a public website? I just don’t feel safe enough putting bank details on websites.

Yours sincerely,

Juliana Amorim

FOI, Department of Home Affairs

OFFICIAL

Hi Juliana,

I understand.

Please send an email with your details to [Department of Home Affairs request email] from your personal email address and I will respond once received.

Kind Regards,

Joanne
Position Number: 60100057
Authorised Decision Maker
Department of Home Affairs
E:[Department of Home Affairs request email]

OFFICIAL

show quoted sections

Dear FOI,

I have just sent you an email. Hopefully it went through. Thank you so much for your time.

Yours sincerely,

Juliana Amorim

FOI, Department of Home Affairs

OFFICIAL

Hi Juliana,

I have not received an email from your personal email address.

Please attention it to myself and forward from your sent box to [Department of Home Affairs request email]

Kind Regards,

Joanne
Position Number: 60100057
Authorised Decision Maker
Department of Home Affairs
E:[Department of Home Affairs request email]

OFFICIAL

show quoted sections

Dear FOI,

for some reason it doesn’t show your email on your messages. I guess the administration for “Right to Know” website blocks it.

The email I found available which I sent my details was: [email address]
Is that correct? If not, I will probably not worry about getting a refund. Thanks for your time anyway.

Yours sincerely,

Juliana Amorim

FOI, Department of Home Affairs

OFFICIAL

Hi Juliana,

That is correct - Send to [Department of Home Affairs request email] and we will organise the refund.

Apologies for the delay in getting back to you.

Please let me know if you have already sent through.

Kind regards,

Simon
Position Number 60156398
Senior FOI Officer | Freedom of Information Section
FOI & Records Management Branch | Legal Group
Department of Home Affairs
E: [Department of Home Affairs request email]

OFFICIAL

show quoted sections

Dear FOI,

Thanks for your reply. For some reason, the website I amusing to contact you (Right to Know) is blocking your email details.

In this case, you don’t need to worry about giving me a refund. It all sorted from my end.

Thanks for your time.

Yours sincerely,

Juliana Amorim

FOI, Department of Home Affairs

OFFICIAL

Hi,

Do you have a contact number I can give you a call on ? I can quickly touch base with you.

Kind regards,

Simon
Position Number 60156398
Senior FOI Officer | Freedom of Information Section
FOI & Records Management Branch | Legal Group
Department of Home Affairs
E: [Department of Home Affairs request email]

OFFICIAL

show quoted sections

Dear FOI,

Because I’m not sure if my number will be visible on this website (Right to Know), I don’t feel comfortable/safe on sharing personal information.

I really appreciate you trying to touch base with me. I really do but it’s ok for me if you close my request.

Not a problem at all.

Many thanks again. Merry Christmas and a happy new year.

Yours sincerely,

Juliana Amorim

FOI, Department of Home Affairs

OFFICIAL

Good morning Juliana,

Happy new year.

I would really like to be able to get your refund returned to you and think that the email link is the issue.

A solution I would like to try is you sending an email from your personal email to the below FOI email address that I have manually entered and revolved the hyperlink.

Please send email from your personal email please Include the FA number and attention to Joanne [Department of Home Affairs request email]

I'm hoping this will work.

Kind Regards,

Joanne
Position Number: 60100057
Authorised Decision Maker
Department of Home Affairs
E:[Department of Home Affairs request email]

OFFICIAL

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Dear FOI (Joanne),

Happy New Year to you as well.

I’ve just sent an email to the email that it showed on my reply (not sure if it’s the one as again for some reason the platform I am using - Right to Know website - to contact you blocks off all the emails).

I’ve written on the subject of my email Attention to Joanne and the FA. I hope you get the email.

Please let me know.

Thanks again for your time.

Yours sincerely,

Juliana Amorim

Department of Home Affairs

1 Attachment

Dear Customer,

Please see attached Receipt for your recent payment.

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