NSW TrainLink Regional Train & Coach Services Business Rules Manual
Dear Transport for NSW,
I am writing to request a PDF copy of the latest version of the NSW TrainLink Regional Train & Coach Services Business Rules Manual or any document that has superseded previous versions of that document.
Yours faithfully,
Alice S
You have reached the Transport for NSW - Information Access Unit.
Please note that our unit deals with:
· enquiries and requests for information under the [1]Government
Information (Public Access) Act 2009 (GIPA Act).
· Information requests from other Agencies under statutory powers of
demand;
· Subpoenas.
If your request is not about one of the above items, please re-direct your
enquiry to any of the following Customer Service areas:
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|Complaints and Feedback | [2]Click here to access| |
| |feedback forms | |
| | | |
| | | |
|-----------------------------+------------------------+-----------------|
|Corporate switchboard phone |02 8202 2200 |[3]Contact us |
|number and website link | | |
| | | |
| | | |
|-----------------------------+------------------------+-----------------|
|General feedback form |[4]Feedback form | |
| | | |
| | | |
|-----------------------------+------------------------+-----------------|
|General transport |131 500 |[5]Transport Info|
|enquiries | |website |
| | | |
| | | |
|-----------------------------+------------------------+-----------------|
|Motor Vehicle Accidents/ |02 6640 2821 |[6]Webpage |
|Vessel Accidents – Request | | |
|from a Solicitor | | |
| | | |
| | | |
|-----------------------------+------------------------+-----------------|
|OPAL |13 67 25 |[7]OPAL Info |
| | | |
| | | |
|-----------------------------+------------------------+-----------------|
|School Student Transport |Via mail |For email |
|Scheme | |enquiries fill in|
| |PO Box K659 |the [8]Feedback |
| | |form |
| |Haymarket NSW 1240 | |
| | | |
| | | |
|-----------------------------+------------------------+-----------------|
|Traffic Light Phasing |Manager, Network | |
| |Operations | |
| | | |
| |Transport Management | |
| |Centre | |
| | | |
| |PO Box 1625 | |
| | | |
| |Strawberry Hills NSW | |
| |2012 | |
| | | |
| | | |
|-----------------------------+------------------------+-----------------|
|Transport Management |02 8396 1400 |[9]Feedback |
|Centre | |form |
| | | |
|CCTV requests | | |
| | | |
| | | |
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Information Access Unit
Legal & Governance
Transport for NSW
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References
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1. https://www.legislation.nsw.gov.au/#/vie...
2. https://www.transport.nsw.gov.au/about-u...
3. https://www.transport.nsw.gov.au/about-u...
4. https://transportnsw.info/contact-us/fee...
5. https://transportnsw.info/#/
6. https://www.rms.nsw.gov.au/about/access-...
7. https://transportnsw.info/tickets-opal/o...
8. https://transportnsw.info/contact-us/fee...
9. https://transportnsw.info/contact-us/fee...
Dear Alice S,
Thank you for contacting the Information Access Unit, Transport for NSW.
We will make an enquire to the business unit and get back to you shortly.
Our reference no. 25I-0760
Kind regards,
Grace Fong
Resource +ACY- Compliance Support Officer
Legal +ACY- Governance
Transport for NSW
T (02) 9549 9904 (IAU Switch)
transport.nsw.gov.au
PO Box K659
HAYMARKET NSW 1240
I acknowledge the Aboriginal people of the country on which I work, their traditions, culture and a shared history and identity. I also pay my respects to Elders past and present and recognise the continued connection to country.
Please consider the environment before printing this email.
OFFICIAL
Dear Alice S,
NSW TrainLink advises, a GIPA request is the most appropriate form to request this information.
Should you wish to apply for access to information please feel free to make a formal access application under the Government Information (Public Access) Act.
- on line application+ADs- https://www.transport.nsw.gov.au/about-u....
Upon receipt of your access application, agencies are required to decide an access application within 20 working days of receiving the application (subject to any suspension or extension required).
Kind regards,
Grace Fong
Resource +ACY- Compliance Support Officer
Legal +ACY- Governance
Transport for NSW
T (02) 9549 9904 (IAU Switch)
transport.nsw.gov.au
PO Box K659
HAYMARKET NSW 1240
I acknowledge the Aboriginal people of the country on which I work, their traditions, culture and a shared history and identity. I also pay my respects to Elders past and present and recognise the continued connection to country.
Please consider the environment before printing this email.
OFFICIAL