Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.  

If your email relates to an FOI application made under the Commonwealth
Freedom of Information Act 1982 (FOI Act), the Agency will respond to you
as soon as practicable. 

This email address is for applications under the FOI Act only. The Agency
is unable to respond to non-FOI related enquiries sent to this email
address. Any correspondence received that is not an information access
request will not be responded to or forwarded.  

If you are seeking to access your personal documents, please consider
submitting your request through our [1]Participant Information Access
(PIA) web-form, which will allow the matter to be processed
administratively. 

Should you have a query unrelated to FOI, please contact us by emailing at
[2][email address] or via webchat at [3]NDIA Web Chat (ndis.gov.au).
Alternatively you can also contact us by phoning 1800 800 110. 

If you have any questions about making an FOI request, or to enquire about
a current FOI request, please email us with your phone number and a
preferred time for us to call you, and an FOI Decision Maker will call you
back. 

Kind regards 

Freedom of Information team 

Parliamentary, Ministerial & FOI Branch  

Government  

National Disability Insurance Agency 

Email: [4][NDIA request email]  

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References

Visible links
1. https://aus01.safelinks.protection.outlo...
2. mailto:[email address]
3. https://aus01.safelinks.protection.outlo...
4. mailto:[NDIA request email]

Dear Me

Freedom of Information Request: Acknowledgement

Thank you for your request of 5 October 2022,made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).

Scope of your request

You have requested access to the following documents:

         “ ..documents for the period 1 July 2020 through 30 September
2022:

- current versions of any internal or otherwise non-public policies or
guidance with regards to deciding if ADHD can or should be approved in a
plan

- current versions of any internal or otherwise non-public policies or
guidance with regards to deciding how much funding should be allocated for
ADHD in a plan once ADHD has been approved to be in that plan

- any correspondence (incl email, mincorro, carrier pigeon, etc.),
including attachments if applicable, sent to an SES3 or higher that
discuss whether and/or how ADHD fits into the NDIS

- any correspondence (incl email, mincorro, carrier pigeon, etc.),
including attachments if applicable, sent from an SES3 or higher that
discuss whether and/or how ADHD fits into the NDIS.”

Unless you advise otherwise, we will take it that you agree to the names
and contact details of NDIA staff being excluded from the scope of your
request (that is, the information will be treated as irrelevant).

Processing timeframes

A 30-day statutory period for processing your request commenced from 6
October 2022,in accordance with section 15(2A)(c) of the FOI Act. You
should, therefore, expect a decision from us by 4 November 2022.

This period may be extended if we need to consult with third parties or
for other reasons. We will advise you if this happens.

Charges

We may apply a processing charge to your request and will advise you as
soon as practicable if a charge is payable.

Disclosure Log

Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.

If you have any concerns about the publication of information you have
requested, please contact us.

Further help

Please contact us at [1][NDIA request email] if you have any questions or need
help.

We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
4. https://intranet.ndiastaff.ndia.gov.au/h...

Dear Me

Thank you for your request for information.

We’re sorry to let you know that it’s taken us longer than expected to
process your request. This is because further assessment of your request
is necessary to locate all the documents that may fall within the scope of
your request. Additionally, due to the ongoing impact of reduced NDIA
staff and resourcing, some of these processes have been delayed.

We are therefore writing to seek your agreement to a 30-day extension of
time to process your request for information under section 15AA of the FOI
Act. If you agree to this extension, the new due date will be 04 December
2022.

Please let us know whether you agree by COB  31 October 2022. I apologise
for the late notice.

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

We’re sorry that it’s taken us longer than expected and we appreciate your
patience.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
4. https://aus01.safelinks.protection.outlo...

Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.   

If your email relates to an FOI application made under the Commonwealth
Freedom of Information Act 1982 (FOI Act), we will respond to you as soon
as practicable.  

This email address is for applications under the FOI Act only. Our team is
unable to respond to non-FOI related enquiries sent to this email address.
Any correspondence received that is not related to an FOI request will not
be responded to or forwarded. 

Please be aware: due to a high volume of requests, our ability to respond
to you in a timely manner has been affected. However, we will action your
request as soon as possible. 

Information about how to make an FOI request can be found on our website:
[1]Freedom of Information | NDIS. 

The FOI Act sets out the criteria that must be met for a request to be
considered. The request you send us must: 

* be in writing 
* state that the request is an application for the purposes of the FOI
Act 
* provide enough information to allow us to identify the documents you
are requesting 
* provide an address for reply, either electronic or hard copy. 

If you are seeking access to personal documents such as an NDIS Plan or
medical reports, please consider submitting your request through our
[2]Participant Information Access (PIA) web-form, This process will enable
you to receive applicable documents administratively, which is an easier
process than through the FOI Act. 

If you have any questions about making an FOI request, or to enquire about
a current FOI request, please email us with your preferred contact method
and an FOI Decision Maker will contact you.  

Should you have a query unrelated to FOI, please contact the Agency by
emailing at [3][email address] or via webchat at [4]NDIA Web Chat
(ndis.gov.au). Alternatively, you can also contact us by phoning 1800 800
110.  

Kind regards  

Freedom of Information Team 

Parliamentary, Ministerial and FOI Branch 

Government Division 

National Disability Insurance Agency 

E: [5][NDIA request email]  

show quoted sections

References

Visible links
1. https://www.ndis.gov.au/about-us/policie...
2. https://aus01.safelinks.protection.outlo...
3. mailto:[email address]
4. https://aus01.safelinks.protection.outlo...
5. mailto:[NDIA request email]

Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.    

If your email relates to an FOI application made under the
Commonwealth Freedom of Information Act 1982 (FOI Act), we will respond to
you as soon as practicable.   

This email address is for applications under the FOI Act only. Our team is
unable to respond to non-FOI related enquiries sent to this email address.
Any correspondence received that is not related to an FOI request will not
be responded to or forwarded.  

Please be aware: due to a high volume of requests, our ability to respond
to you in a timely manner has been affected. However, we will action your
request as soon as possible. In addition, we are currently experiencing
delays in processing FOI requests. As a result, whilst we will endeavour
to process your matter within the [1]legislative deadlines, we may need to
ask for an extension of time. We appreciate your understanding if this is
required. 

The NDIA has a number of other ways to access the documents and
information that we hold. Please visit our [2]Access to Information
webpage to find out more about accessing information through: 

* The [3]myplace portal for participants 
* The [4]myplace portal for providers 
* The [5]Participant Information Access (PIA) scheme 
* The [6]Information Publication Scheme (IPS) 

You can also request data and statistics outside of the FOI Act. Please
visit our [7]Data and insights webpage page for further information. 

Information about how to make an FOI request can be found on our
website: [8]Freedom of Information | NDIS. The FOI Act sets out the
criteria that must be met for a request to be considered. The request you
send us must:  

* be in writing  
* state that the request is an application for the purposes of the FOI
Act  
* provide enough information to allow us to identify the documents you
are requesting  
* provide an address for reply, either electronic or hard copy.    

If you have questions about making an FOI request, or to enquire about a
current FOI request, please email us with your preferred contact method
and an FOI Decision Maker will contact you.  

Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]NDIA Web Chat
(ndis.gov.au). Alternatively, you can also contact us by phoning 1800 800
110.   

Kind regards   

Freedom of Information Team  
Parliamentary, Ministerial and FOI Branch  
Government Division  
National Disability Insurance Agency  
E: [11][NDIA request email]   

References

Visible links
1. https://www.ndis.gov.au/about-us/policie...
2. https://aus01.safelinks.protection.outlo...
3. https://aus01.safelinks.protection.outlo...
4. https://aus01.safelinks.protection.outlo...
5. https://aus01.safelinks.protection.outlo...
6. https://aus01.safelinks.protection.outlo...
7. https://aus01.safelinks.protection.outlo...
8. https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
10. https://aus01.safelinks.protection.outlo...
11. mailto:[NDIA request email]

Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.  

Please be advised that the NDIA entered into a Reduced Activity Period
(RAP) from Saturday 24 December 2022 to Monday 2 January 2023 inclusive.
We will therefore not be able to attend to your email until Tuesday 3
January 2023.  

This also means that we will not start processing any FOI requests
received during the RAP holiday period until Tuesday 3 January 2023.
Additionally, due to a high volume of requests, we are currently
experiencing delays, however we will always endeavour to address your
enquiry as soon as possible and within [1]legislative deadlines. If we
find that additional time is required, we may apply for an extension on
the request. We appreciate your understanding if this is required.   

The NDIA has other, faster ways to access the documents and information we
hold. Please visit our [2]Access to Information webpage to find out more
about accessing information through:  

o The [3]myplace portal for participants  
o The [4]myplace portal for providers  
o The [5]Participant Information Access (PIA) scheme  
o The [6]Information Publication Scheme (IPS)  

You can also request data and statistics outside of the FOI Act. Please
visit our [7]Data and insights webpage for further information. 

Information about how to make an FOI request can be found on our
website: [8]Freedom of Information | NDIS. The FOI Act sets out the
criteria that must be met for a request to be valid. The request you send
us must:    

o be in writing    
o state that the request is an application for the purposes of the FOI
Act    
o provide enough information to allow us to identify the documents you
are requesting    
o provide an address for reply, either electronic or hard copy.      

If you have questions about making an FOI request, or to enquire about a
current FOI request, please email us and we will assist you with your
enquiry.  

Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]NDIA Web Chat
(ndis.gov.au). Alternatively, you can also contact us by phoning 1800 800
110.   

Kind regards  

Freedom of Information  

Parliamentary, Ministerial and FOI Branch  

Government Division  

National Disability Insurance Agency  

E: [11][NDIA request email]  

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.  

References

Visible links
1. https://nam12.safelinks.protection.outlo...
2. https://nam12.safelinks.protection.outlo...
3. https://nam12.safelinks.protection.outlo...
4. https://nam12.safelinks.protection.outlo...
5. https://nam12.safelinks.protection.outlo...
6. https://nam12.safelinks.protection.outlo...
7. https://nam12.safelinks.protection.outlo...
8. https://nam12.safelinks.protection.outlo...
9. mailto:[email address]
10. https://nam12.safelinks.protection.outlo...
11. mailto:[NDIA request email]

Dear Me

Thank you for your request for information.

If you decided to access your documents from the other sources, or no
longer require the documents requested, please respond to this email by
copying the below and we will withdraw your FOI request.

Hello FOI Team,

Thank you for your email. I confirm that I withdraw the FOI request.

Many thanks

Please find attached correspondence in relation to your request.  If you
require these in a different format, please let us know.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [1][NDIA request email]

[2]Title: NDIS delivered by the National Disability Insurance Agency

[3]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[4]Aboriginal and Torres Strait Islander flags graphic

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
3. https://aus01.safelinks.protection.outlo...

Dear Me,

Thank you for your request for information.

We are writing to ask that you narrow the scope of your request because it
appears to be large.

Scope of your request

You have requested access to:

“I would like the following documents for the period 1 July 2020 through
30 September 2022:

o Current versions of any internal or otherwise non-public policies or
guidance with regards to deciding if ADHD can or should be approved in
a plan
o Current versions of any internal or otherwise non-public policies or
guidance with regards to deciding how much funding should be allocated
for ADHD in a plan once ADHD has been approved to be in that plan
o Any correspondence (incl email, mincorro, carrier pigeon, etc),
including attachments if applicable, sent to an SES3 or higher that
discuss whether and/or how ADHD fits into the NDIS
o Any correspondence (incl email, mincorro, carrier pigeon, etc),
including attachments if applicable, sent from an SES3 or higher that
discuss whether and/or how ADHD fits into the NDIS.”

Searches are being carried out for any documents falling within scope of
your request for current versions of internal or otherwise non-public
policies or guidance with regards to deciding if ADHD can or should be
approved in a plan, and with regards to deciding how much funding should
be allocated for ADHD in a plan once ADHD has been approved to be in that
plan.

However, it will be difficult to search for documents falling within scope
of the third and fourth dot points of your request. Firstly, the names of
all Agency employees engaged at the level of SES Band 3 or above between 1
July 2020 and 30 September 2022 are not readily available. Secondly, even
if we were able to identify each employee engaged at that level, the
various email addresses they used during their period of employment with
the Agency could not be readily ascertained. Those email addresses would
be needed to carry out data searches to identify documents that might fall
within scope of your request. Fourthly, a data search cannot be requested
for any correspondence to or from such employees “that discuss whether
and/or how ADHD fits into the NDIS”. These words are not sufficiently
precise to act as key words and a search request for such correspondence
discussing ADHD would be likely to return many irrelevant results.

Therefore, we are seeking your help to narrow the scope of your request so
that we can provide the documents you are seeking.

You might consider revising the scope of the third and fourth dot points
of your request to:

o Limit it to correspondence discussing whether and/or how ADHD fits
into the NDIS to and from the Agency’s current Chief Executive Officer
and Deputy Chief Executive Officers; and
o Seek access to more precisely defined correspondence e.g.
correspondence discussing whether persons diagnosed with ADHD are or
should be eligible to become NDIS participants.

Next steps

If you are happy for us to proceed with your request as outlined above,
please let me know by 12 May 2023.

If you would like to discuss this email, please provide me with your phone
number and a suitable time to call you.

Otherwise, please contact us at [1][NDIA request email] if you have any
questions or require help.

Kind regards

Helen

Freedom of Information Officer 

Parliamentary, Ministerial and FOI Branch 

Government Division 

National Disability Insurance Agency 

E: [2][NDIA request email]  

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.      

If your email relates to an FOI application made under the
Commonwealth Freedom of Information Act 1982 (FOI Act), we will respond to
you as soon as practicable.     

This email address is for applications under the FOI Act only. Our team is
unable to respond to non-FOI related enquiries sent to this email address.
Any correspondence received that is not related to an FOI request will not
be responded to or forwarded.    

Please be aware: due to a high volume of requests, our ability to respond
to you in a timely manner has been affected. However, we will action your
request as soon as possible. In addition, we are currently experiencing
delays in processing FOI requests. As a result, whilst we will endeavour
to process your matter within the [1]legislative deadlines, we may need to
ask for an extension of time. We appreciate your understanding if this is
required.   

The NDIA has a number of other ways to access the documents and
information that we hold. Please visit our [2]Access to
Information webpage to find out more about accessing information
through:   

o The [3]myplace portal for participants   
o The [4]myplace portal for providers   
o The [5]Participant Information Access (PIA) scheme   
o The [6]Information Publication Scheme (IPS)  

You can also request data and statistics outside of the FOI Act. Please
visit our [7]Data and insights webpage page for further information. 

Information about how to make an FOI request can be found on our
website: [8]Freedom of Information | NDIS. The FOI Act sets out the
criteria that must be met for a request to be considered. The request you
send us must:    

o be in writing    
o state that the request is an application for the purposes of the FOI
Act    
o provide enough information to allow us to identify the documents you
are requesting    
o provide an address for reply, either electronic or hard copy.     

If you have questions about making an FOI request, or to enquire about a
current FOI request, please email us with your preferred contact method
and an FOI Decision Maker will contact you.  

Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]NDIA Web Chat
(ndis.gov.au). Alternatively, you can also contact us by phoning 1800 800
110.   

Kind regards   

Freedom of Information Team  
Parliamentary, Ministerial and FOI Branch  
Government Division  
National Disability Insurance Agency  
E: [11][NDIA request email]     

show quoted sections

References

Visible links
1. https://www.ndis.gov.au/about-us/policie...
2. https://www.ndis.gov.au/about-us/policie...
3. https://www.ndis.gov.au/participants/usi...
4. https://www.ndis.gov.au/providers/workin...
5. https://www.ndis.gov.au/about-us/policie...
6. https://www.ndis.gov.au/about-us/policie...
7. https://data.ndis.gov.au/
8. https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
10. https://nccchat.ndis.gov.au/i3root/
11. mailto:[NDIA request email]

Dear Me

Thank you for your request for information.

Please find attached correspondence and documents in relation to your
request.  If you require these in a different format, please let us know.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Thank you.

Kind regards

Jade

Senior Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

E [2][NDIA request email]

[3]NDIA logo

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[5]Aboriginal and Torres Strait Islander flags graphic

show quoted sections