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IMPORTANT INFORMATION

____________________________________________________________________________________________________________

Your email has been received by the Department of Home Affairs Freedom of
Information (FOI) Section. Please note that we will only action and
respond to FOI requests and other matters relating to the Freedom of
Information Act 1982.

If your email is a valid FOI request, the Department will contact you
shortly to acknowledge your request. Please do not send duplicate emails
as this may cause delays in processing times.

For matters not relating to the Freedom of Information Act 1982, please
refer to the information below to assist in the resolution of your
enquiry.

General information regarding travelling to Australia

Information for visitors to Australia can be found [1]here.

Information regarding potential visa options can be found [2]here.

Request for a copy of your Visa Refusal or Visa Grant letter

If you have lost or misplaced correspondence regarding your Visa Refusal
or Visa Grant, or you wish to confirm the authenticity of your Visa
Refusal or Visa Grant, you should contact the office where you lodged your
visa application. 

Details of our offices located around the world can be found [3]here.

Checking your current Visa details and conditions

You can check your visa details and conditions on the Department’s Visa
Entitlement Verification Online (VEVO) portal which can be accessed
[4]here.  If you do not have the necessary reference numbers to access the
VEVO portal, you should contact the office where you lodged your visa
application for further information.

Refund of Visa fees

If you are seeking a refund of fees associated with your Visa, you should
contact the office where you lodged your visa application.  Details of our
offices located around the world can be found [5]here.

Making a Visa application

Registered migration agents are authorised to provide immigration advice
or assistance, including advice regarding the lodgement of visa
applications. Further information on migration agents may be found
[6]here.  Please note that the Department is unable to assist you in this
regard.

If you are experiencing technical difficulties in lodging your visa
application through ImmiAccount, you should submit your concerns through
the ImmiAccount Technical Support Form, which is accessible [7]here.

Australian Citizenship

If you are seeking evidence of your Australian Citizenship, please refer
[8]here.

Information on how to apply for Australian citizenship, information for
Australian citizens and Australian Citizenship Day can be found [9]here.

The FOI Section does not process these requests.

Movement Records/Travel History

If you are seeking evidence of your own travel movements/history you
should complete Form 1359, which can be found [10]here.

The FOI Section does not process these requests.

Superannuation – Evidence of Immigration Status

Information about accessing your superannuation after leaving Australia
can be found [11]here.

The FOI Section does not process these requests.

Changes in your situation including updating your Passport Details

If your situation has changes or is about to change, you need to tell us
because your visa might be affected.

Information can be found [12]here about how to notify the Department of a
change in your situation.

The FOI Section does not process these requests.

Duty Free concessions

Information relating to duty free concessions can be found [13]here.

General Enquiries

If you have a question, which has not been answered above, and which is
about visa, citizenship, travel or trade, including bringing goods in and
out of Australia, please refer to our general enquiries web form [14]here.

Thank you

Information updated 22 May 2020

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. http://www.border.gov.au/Trav/Visi
2. http://www.border.gov.au/Trav/Visa-1
3. http://www.border.gov.au/about/contact/o...
4. https://immi.homeaffairs.gov.au/visas/al...
5. http://www.border.gov.au/about/contact/o...
6. https://www.mara.gov.au/
7. https://www.border.gov.au/Trav/Visa/Immi...
8. https://immi.homeaffairs.gov.au/visas/al...
9. https://immi.homeaffairs.gov.au/citizens...
10. https://www.abf.gov.au/form-listing/form...
11. https://immi.homeaffairs.gov.au/entering...
12. https://immi.homeaffairs.gov.au/change-i...
13. http://www.border.gov.au/Trav/Ente/Duty-...
14. http://www.border.gov.au/about/contact/m...

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OFFICIAL

In reply please quote:
FOI Request: FA 20/08/00007
File Number: OBJ2020/25424

Dear Mr Smith

Acknowledgement of Freedom of Information Access request

I refer to your correspondence received on 30 July 2020 seeking access to documents held by the Department of Home Affairs (the Department) under the Freedom of Information Act 1982 (the FOI Act).

COVID-19 (Coronavirus)
COVID-19 (Coronavirus) has been declared a pandemic by the World Health Organisation (link). As the Department focuses its efforts on managing the impact of COVID-19 on its critical services and employees, other non-critical services may not be delivered within expected timeframes. We apologise for the inconvenience and appreciate your patience during this period.

Scope of request

You have requested access to the following:

A document that contains a list of all the position/job titles of every non-APS contractor working within your department.

e.g. a position title may be: 'security guard', or 'consultant', or 'APS3 FOI officer', etc.

You may omit repeating a position title when there exist multiple contractors who have that position title. Additionally, if it would not be too onerous, please indicate the number of contractors that hold each position title.

Your request was received by the Department on 30 July 2020 and has been allocated FOI request number FA 20/08/00007 . Please include your FOI request number in all correspondence with the Freedom of Information Section.

Timeframe for receiving your decision

The statutory timeframe for processing a request is 30 days from the date upon which your application was received by the Department.

Your review rights in relation to your request are available on the website of the Office of the Australian Information Commissioner here.

Duplicate documents

If the FOI decision-maker deems a document to be a duplicate, they will not assess those pages as part of your FOI request. This means that if a there is a decision to release the document to you, you will receive only one copy, even if multiple copies of that document exists.

Contacting the FOI Section

Should you wish to discuss your request you may contact the FOI Section at [DIBP request email].

Yours sincerely,

FOI Officer
Freedom of Information
FOI and Records Management Branch | Data Division
Strategy & Law Enforcement Group
Department of Home Affairs | Email: [DIBP request email]

OFFICIAL

-----Original Message-----
From: John Smith <[FOI #6544 email]>
Sent: Thursday, 30 July 2020 1:15 AM
To: FOI <[DIBP request email]>
Subject: Freedom of Information request - Non-APS contractors

Dear Department of Home Affairs,

I seek the following under FOI;

A document that contains a list of all the position/job titles of every non-APS contractor working within your department.

e.g. a position title may be: 'security guard', or 'consultant', or 'APS3 FOI officer', etc.

You may omit repeating a position title when there exist multiple contractors who have that position title. Additionally, if it would not be too onerous, please indicate the number of contractors that hold each position title.

If no such document exists please produce a document containing the information under s17.

Yours faithfully,

John Smith

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Please use this email address for all replies to this request:
[FOI #6544 email]

Is [DIBP request email] the wrong address for Freedom of Information requests to Department of Home Affairs? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

Important Notice: The content of this email is intended only for use by the individual or entity to whom it is addressed. If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information.

Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. The Department of Home Affairs and ABF respect your privacy and have obligations under the Privacy Act 1988.

Unsolicited commercial emails MUST NOT be sent to the originator of this email.

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OFFICIAL

Our references:  FA20/08/00007 ; OBJ2020/25424

Dear Mr Smith

I refer to your FOI request received on 30 July 2020, seeking access to
the following:

A document that contains a list of all the position/job titles of every
non-APS contractor working within your department.

e.g. a position title may be: 'security guard', or 'consultant', or 'APS3
FOI officer', etc.

You may omit repeating a position title when there exist multiple
contractors who have that position title. Additionally, if it would not be
too onerous, please indicate the number of contractors that hold each
position title.

The Department has made a decision on this request. Please see attached
the signed decision record and document released under the FOI Act.    

This request has now been closed.

Yours sincerely

FOI Officer

Freedom of Information (FOI) Section

FOI and Records Management Branch

Data Division

Strategy & Law Enforcement Group

Department of Home Affairs

E: [1][DIBP request email]

OFFICIAL

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

Visible links
1. mailto:[DIBP request email]