NDIS - Atlassian outage exposure and impact
Dear National Disability Insurance Agency,
Could I please have information on the following:
1. Has the NDIA/NDIS been impacted by the recent (Mar-Apr 22), sustained Atlassian services outage across products such as Jira, Confluence, etc?
2. If so, for how long and to what degree?
3. Have NDIA's operations been impacted, diminished or negatively impacted in any way?
4. Has participant's data, services, support or privacy been impacted in any way?
5. In accordance with recent critical infrastructure legislation and national cybersecurity reporting obligations, has the NDIA reported or notified any other Commonwealth/State Agencies of any disruption, breach or exploitation?
Background information:
https://www.itnews.com.au/news/atlassian...
"The end is in sight for 400 Atlassian users who have been affected by an eight-day outage – but for some customers that end could still be two weeks away."
Yours faithfully,
Lesley
Thank you for your email to the National Disability Insurance Agency
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Freedom of Information team
Parliamentary, Ministerial & FOI Branch
Government
National Disability Insurance Agency
Email: [4][NDIA request email]
References
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4. mailto:[NDIA request email]
Dear Lesley
Freedom of Information Request: Acknowledgement
Thank you for your request of 13 April 2022, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your request
You have requested access to the following documents:
1. Has the NDIA/NDIS been impacted by the recent (Mar-Apr 22), sustained
Atlassian services outage across products such as Jira, Confluence, etc?
2. If so, for how long and to what degree?
3. Have NDIA's operations been impacted, diminished or negatively impacted
in any way?
4. Has participant's data, services, support or privacy been impacted in
any way?
5. In accordance with recent critical infrastructure legislation and
national cybersecurity reporting obligations, has the NDIA reported or
notified any other Commonwealth/State Agencies of any disruption, breach
or exploitation?
Unless you advise otherwise, we will take it that you agree to the names
and contact details of NDIA staff being excluded from the scope of your
request (that is, the information will be treated as irrelevant).
Processing timeframes
A 30-day statutory period for processing your request commenced from 14
April 2022, in accordance with section 15(2A)(c) of the FOI Act. You
should, therefore, expect a decision from us by 13 May 2022.
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We may apply a processing charge to your request and will advise you as
soon as practicable if a charge is payable.
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If you have any concerns about the publication of information you have
requested, please contact us.
Further help
Please contact us at [1][NDIA request email] if you have any questions or need
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We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.
Kind regards
Freedom of Information Officer
Parliamentary, Ministerial and FOI Branch
Government Division
National Disability Insurance Agency
E: [2][NDIA request email]
[3]Title: NDIS delivered by the National Disability Insurance Agency
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
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1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
Dear Lesley
Thank you for your request for information.
Please find attached correspondence relation to your request. If you
require these in a different format, please let us know.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Thank you.
Kind regards
Freedom of Information Officer
Parliamentary, Ministerial and FOI Branch
Government Division
National Disability Insurance Agency
E: [2][NDIA request email]
[3]7BABD6DB
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]