NDIA’s Strategic risk inputs, assessment, methodology, process and rating/s documentation supporting those presented in the 2019-2023 Corporate Plan
Dear National Disability Insurance Agency,
Please provide copies of all the research, analysis, assessment, evaluation, risk methodology and supporting evidence that determined the NDIA’s Strategic risks cited in the NDIA’s 2019-2023 Corporate Plan [1]. That is, all documentation and information that went into the formation and calculation of said ‘strategic risks’.
Context
On the topic of strategic risks, the Agency asserts that “ Consistent with our practice of identifying, escalating and mitigating key risks, we have identified 11 strategic risks that have the potential to adversely impact the achievement of one or more of our five aspirations” [2]. The Agency then goes on to list these 11 Strategic risks as :
1. Failure to deliver high- quality plans and reviews at the rate required to meet operational targets and obligations.
2. Failure to meet participant expectations for delivery of high- quality services.
3. Failure to deliver expected participant social and economic outcomes.
4. Failure to establish necessary Partners in the Community capacity and capability.
5. Failure to facilitate adequate participant access to services, including through required provider market growth resulting in critical gaps in service.
6. Failure to deliver to sector and stakeholder expectations.
7. Costs, scope or eligibility deviate significantly from funding expectations.
8. Failure to protect the integrity of the Scheme (including privacy management and fraud).
9. Inability to operationalise a high performing, participant centric service excellence delivery model, due to inadequate workforce capacity, core capability and immature culture.
10. Inability to establish and maintain a workforce which provides the volume of delegated authority required to successfully deliver aspirations.
11. Failure to develop and maintain adequate IT systems and support (including cyber security). [3]
However, no supporting evidence, terms of reference, inputs, calculations or specific risk identification or assessment methodology are offered. It is this supporting evidence and documentation that forms the focus of this request.
Thank you for your assistance with this request.
Yours faithfully,
Shirley
References:
1. NDIA (2019) Corporate Plan 2019-2023, National Insurance Disability Agency, Australian Government. Available at: <https://www.ndis.gov.au/media/1645/downl...>. Accessed [13 Jun 21]
2. Ibid. Page 47
3. Ibid
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References
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Dear Shirley
Thank you for your request for information.
Please find attached correspondence in relation to your request. If you
require the attachment in a different format, please let us know.
We’re sorry to let you know that it will take us longer than expected to
process your request. This is because the material you are requesting
will require multiple consultations and searches with different line
areas.
We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
12 August 2021.
Please let us know whether you agree by 12:00pm Friday 2 July 2021.
If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Kind regards
Freedom of Information Officer
Parliamentary, Ministerial and FOI Branch
Government Division
National Disability Insurance Agency
E: [2][NDIA request email]
[3]Title: NDIS delivered by the National Disability Insurance Agency
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
Dear Shirley
Thank you for your request for information.
Please find attached correspondence in relation to your request. If you
require the attachment in a different format, please let us know.
We’re sorry to let you know that it will take us longer than expected to
process your request. This is because the material you are requesting
will require multiple consultations and searches with different line
areas.
We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act. This would make the new due date
12 August 2021.
Please let us know whether you agree by 12:00pm Friday 2 July 2021.
If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Kind regards
Freedom of Information Officer
Parliamentary, Ministerial and FOI Branch
Government Division
National Disability Insurance Agency
E: [2][NDIA request email]
[3]Title: NDIS delivered by the National Disability Insurance Agency
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
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