Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team. 
 
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required. 
 
Participant Information 
Did you know the NDIA has other ways to access the documents and
information that we hold? 
 
 
Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110. 
 
 
Please visit our [1]Access to Information webpage to find out more about
accessing information through: 

* The [2]Participant Information Access (PIA) scheme 
 
* The [3]Information Publication Scheme (IPS) 
 
* The [4]myplace portal for participants    
 
* The [5]myplace portal for providers 

Access to Data 
 
You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information. 
 
 
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email] 
 
Further Information 
 
Information about how to make an FOI request can be found on our website:
[8]Freedom of Information 
 
 
Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110. 
 
 
Kind regards    
 
 
Freedom of Information Team  
Complaints Management & FOI Branch 
General Counsel Division  
National Disability Insurance Agency  
E [11][NDIA request email]   
   
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.  

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References

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11. mailto:[NDIA request email]

Hi Me

Freedom of Information Request: Acknowledgement

Thank you for your request of 7 March 2025 made under the Freedom of
Information Act 1982 (FOI Act) for copies of documents held by the
National Disability Insurance Agency (NDIA). Your request reference number
is: FOI-2 24/25-1491.

Scope of your Request

You have requested access to:

I request a copy of the following TAB articles (see FOI 23/24-1189):

1. Cost comparison of Computer and Fitness Products 2. Definition early
intervention 3. Neurofeedback therapy 4. Obesity 5. Weight management
interventions 6. Sexual activity supports 7. Recreational supports - off
road cycles 8. Evidence based treatments for OA 9. Lifespan of
communication devices 10. Determining personal care hours for a range of
tasks 11. Neurofeedback for ADHD 12. Takeaway / eating out habits of
Australians 13. Benefits of sexual activity in women

I have some good news about your request! 7 of the documents you have
requested are already publicly available on the [1]NDIA’s disclosure log.
I am releasing them to you today.

This email contains these 7 documents as attachments:

Cost comparison of Computer and Fitness Products

Definition early intervention

Neurofeedback therapy

Sexual activity supports

Determining personal care hours for a range of tasks

Takeaway / eating out habits of Australians

Benefits of sexual activity in women

We will continuing processing your FOI request for these documents:

Obesity

Recreational supports - off road cycles

Evidence based treatments for OA

Lifespan of communication devices

Neurofeedback for ADHD

Irrelevant Information

Section 22 of the FOI Act allows an Agency to redact information from
documents if that information would reasonably be regarded as irrelevant
to a request for access.

Given the nature of your request, it does not seem that NDIA staff
members’ surnames and contact details would be relevant to you. Can you
please send me a reply email confirming that such details are irrelevant
to your request for access?

Processing Timeframes

In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 8 March 2025. This
30-day period expires on 7 April 2025.

The 30-day period can be extended in a number of ways, including with your
agreement.

Unfortunately, it is currently taking us a little longer than 30 days to
process FOI requests due to a very high volume. I also know from prior
experience that research papers can take extra time to be released through
the FOI process. These papers are sourced from the Technical Advice and
Practice Improvement Branch (TAPIB). We require their detailed specialist
technical advice to understand the contents of the documents before we can
make an informed a decision about their release. It can take some time for
suitably experienced TAPIB staff to provide this advice without impacting
the other operational functions of this branch. I am therefore seeking
your agreement to a 30-day extension of time under section 15AA of the FOI
Act. If you agree to this extension, the new due date for us to decide on
your request will be 7 May 2025.

If you do not agree and we are unable to process your request within the
30-day period, you will not have a right to seek internal review of that
decision. You will, however, retain your right to external review by the
Australian Information Commissioner.

I would like to help you preserve your internal review rights, as you have
exercised those rights on a number of previous occasions. Therefore, I
encourage you to grant us a 30-day extension of time.

Please let us know if you agree by 18 March 2025.

Next steps

Your request will be allocated to an authorised FOI decision-maker for
assessment. The decision-maker may need to contact you to discuss a range
of matters, including the scope of your request.

We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.

In the meantime, if you have any questions or need help, please contact us
at [2][NDIA request email].

Kind regards

 

Laura

Assistant Director

Complaints Management & FOI Branch

General Counsel Division

National Disability Insurance Agency

E [3][NDIA request email]  

[4]NDIA logo

[5]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

[6]Aboriginal and Torres Strait Islander flags graphic

 

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