Thank you for contacting the National Disability Insurance Agency (NDIA).

Freedom of Information

If your message is a request for access to documents under the
Freedom of Information Act 1982 (FOI Act), we will acknowledge it within
14-days of receipt.  We may be in touch with you sooner if your request is
too large or vague.

We are committed to processing all requests as quickly as possible.  We
will keep in regular contact with you, especially if there's any delay in
making a decision.

Further information about FOI is available on our website:
[1]https://www.ndis.gov.au/about-us/policie...

Please contact us at [2][NDIA request email] if you have any questions or
require help.

Participant Information Access

If you are an NDIS participant and you are seeking access to your own
personal information, you can make a request online under our Participant
Information Access (PIA) process.

To make a request, please complete our online request form:
[3]https://www.ndis.gov.au/about-us/policie...

Please contact us at [4][email address] if you have any
questions or require help.

Other enquiries

If your message is for something else, you should direct it to
[5][email address].

If your message is received outside our business hours of 9am to 5pm
(AEST), Monday to Friday or on a public holiday, we will action it on the
next business day.

If your message is urgent, you can call our National Conact Centre on 1800
800 110.

Warm regards

NDIA FOI Team
Email: [6][email address]

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References

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1. https://www.ndis.gov.au/about-us/policie...
2. mailto:[NDIA request email]
3. https://www.ndis.gov.au/about-us/policie...
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]

Dear Shirley

Freedom of Information Request: Acknowledgement

Thank you for your request of 16 July 2021, under the Freedom of
Information Act 1982 (FOI Act) for copies of documents held by the
National Disability Insurance Agency (NDIA).

Scope of your request

You have requested access to the following documents about the National
Disability Insurance Scheme (NDIS):

“Please provide a copy of the NDIA's FOI Policy and Procedure”.

Unless you advise otherwise, we will take it that you agree to the names
and contact details of NDIA staff being excluded from the scope of your
request (that is, the information will be treated as irrelevant).

Processing timeframes

We received your request on 16 July 2021 and the 30-day statutory period
for processing your request commenced from the day after that date. You
should therefore expect a decision from us by 16 August 2021

The period may be extended if we need to consult with third parties or for
other reasons. We will advise you if this happens.

Charges

We may apply a processing charge to your request and will advise you as
soon as practicable if a charge is payable..

Disclosure Log

Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.

If you have any concerns about the publication of information you have
requested, please contact us.

Further help

Please contact us at [1][NDIA request email] if you have any questions or need
help.

We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.

Yours sincerely

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

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Dear Shirley

Thank you for your request for information.

Please find attached correspondence and documents in relation to your
request.  If you require these in a different format, please let us know.

Please contact us at [1][NDIA request email] if you have any questions or
require help.

Kind regards

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

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References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]

Our reference: RQ21/02483

Agency reference: FOI 21/22-0045

Shirley

Sent by email: [1][FOI #7590 email]

Extension of time under s 15AC

Dear Shirley

Please find attached a decision of today’s date for an extension of time
from the National Disability Insurance Agency.

Yours sincerely

[2][IMG]   Rochelle Dunlop  |  Review and
Investigation Advisor

Investigations and Compliance

Freedom of information
Regulatory Group

Office of the Australian
Information Commissioner

GPO Box 5218 Sydney NSW 2001  |
 [3]oaic.gov.au

+61 2 9284 9783  | 
[4][email address]
[8]Subscribe [9]Subscribe to
[5]Facebook | [6]LinkedIn | [7]Twitter |   icon Information
Matters

[10]Graphical user interface, application Description automatically
generated

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References

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1. mailto:[FOI #7590 email]
2. https://www.oaic.gov.au/
3. https://aus01.safelinks.protection.outlo...
4. mailto:%[email address]
5. https://aus01.safelinks.protection.outlo...
6. https://aus01.safelinks.protection.outlo...
7. https://aus01.safelinks.protection.outlo...
9. https://www.oaic.gov.au/media-and-speech...